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Entry Level Claims Representative Jobs in Iowa (NOW HIRING)

Sedgwick

Care Team Representative

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

... Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and ... To provide excellent service displaying empathy to callers regarding claims for multiple lines of ...

Sedgwick

Care Team Representative

Coralville, IA · On-site

$14.50 - $19.75/hr

... Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and ... To provide excellent service displaying empathy to callers regarding claims for multiple lines of ...

Sedgwick

Care Team Representative

Dubuque, IA · On-site

$15 - $20.50/hr

... Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and ... To provide excellent service displaying empathy to callers regarding claims for multiple lines of ...

Sedgwick

Care Team Representative

Coralville, IA · On-site

$14.25 - $18.25/hr

... Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and ... To provide excellent service displaying empathy to callers regarding claims for multiple lines of ...

York Risk Services

Care Team Representative

Coralville, IA · On-site

$14.25 - $18.25/hr

... Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and ... To provide excellent service displaying empathy to callers regarding claims for multiple lines of ...

Sedgwick

Care Team Representative

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

... Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and ... To provide excellent service displaying empathy to callers regarding claims for multiple lines of ...

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All JobsClaims Representative JobsEntry Level Claims Representative JobsEntry Level Claims Representative Jobs in Iowa

Entry Level Claims Representative information

See Iowa salary details

$10

$22

$39

How much do entry level claims representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level claims representative in Iowa is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level claims representative?

To thrive as an Entry Level Claims Representative, you need strong analytical abilities, attention to detail, and a high school diploma or equivalent, with some employers preferring a bachelor's degree. Familiarity with claims management software, Microsoft Office Suite, and basic knowledge of insurance regulations is typically required. Excellent communication, problem-solving skills, and empathy help you interact effectively with clients and colleagues. These skills ensure accurate claims processing, customer satisfaction, and efficient resolution of insurance claims.

What does an entry level claims representative do?

An Entry Level Claims Representative is responsible for handling and processing insurance claims, typically under the supervision of more experienced staff. They review claim forms, gather necessary information, communicate with policyholders and other parties, and help determine the validity of claims. Their role often involves data entry, customer service, and learning company policies and procedures. This position is ideal for those looking to start a career in the insurance industry, as it provides foundational experience in claims management.

What are some common challenges faced by entry level claims representatives when handling their first caseloads?

Entry Level Claims Representatives often encounter challenges such as learning to interpret complex policy details, managing multiple claims simultaneously, and effectively communicating with claimants who may be distressed or frustrated. Balancing accuracy and efficiency while adhering to company protocols can be demanding, especially when handling high volumes of claims. Over time, strong organizational skills and mentorship from experienced team members help new representatives build confidence and improve their case management abilities.

What is the difference between Entry Level Claims Representative vs Claims Adjuster?

AspectEntry Level Claims RepresentativeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer an associate degreeHigh school diploma; some positions may require licensing or certification
Work EnvironmentOffice setting, customer service interactions, administrative tasksFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, government agencies, third-party administratorsInsurance companies, adjusting firms, self-insured organizations
Common Search & Comparison IntentUnderstanding entry-level roles in claims processingInvestigating claims and determining payouts

Entry Level Claims Representatives typically handle initial claim intake, customer communication, and administrative tasks within insurance companies. Claims Adjusters focus more on investigating claims, assessing damages, and making payout decisions. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more fieldwork and technical responsibilities.

What are the most commonly searched types of Claims Representative jobs in Iowa? The most popular types of Claims Representative jobs in Iowa are:
What are popular job titles related to Entry Level Claims Representative jobs in Iowa? For Entry Level Claims Representative jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Entry Level Claims Representative jobs in Iowa look for? The top searched job categories for Entry Level Claims Representative jobs in Iowa are:
What cities in Iowa are hiring for Entry Level Claims Representative jobs? Cities in Iowa with the most Entry Level Claims Representative job openings:
Entry Level Claims Representative jobs near you
Infographic showing various Entry Level Claims Representative job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,132 per year, or $22.7 per hour.

Claims Representative Entry Level

Sentryinsurance

Davenport, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Kick off your career at Sentry! Dive into real auto claims from day one, gain hands-on training, assess liability, and grow into a confident, knowledgeable claims expert

Associates will be based out of our Nashville, TN or Davenport, IA office following the hybrid work model.

What You'll Do

As a Claims Representative Entry Level, you will:

  • Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.

  • Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.

  • Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.

  • Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.

  • Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, ongoing claim status, and decisions, including the reasoning behind them.

  • Ability to obtain and maintain state licensing requirements

What it Takes

  • Bachelor's degree or equivalent work experience

  • Previous insurance related and/or customer service experience is preferred.

  • Ability to professionally communicate verbally and in writing

  • Ability to exercise effective time management skills.

  • Shows technological aptitude.

  • Associate must have the ability to travel as necessary to satisfactorily complete their job responsibilities as assigned.

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.

  • Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office.

  • As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.

  • 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.

  • Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program.

  • Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off.

  • Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.

  • Well-being and Employee Assistance programs.

  • Sentry Foundation gift matching program to encourage charitable giving.

About Sentry

We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Talent Acquisition Specialist

Shea Supa

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

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