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Entry Level Claims Representative Jobs in Iowa (NOW HIRING)

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Entry Level Claims Representative information

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$10

$22

$39

How much do entry level claims representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for entry level claims representative in Iowa is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.72 per hour, depending on experience, location, and employer.

What does an entry level claims representative do?

An Entry Level Claims Representative is responsible for handling and processing insurance claims, typically under the supervision of more experienced staff. They review claim forms, gather necessary information, communicate with policyholders and other parties, and help determine the validity of claims. Their role often involves data entry, customer service, and learning company policies and procedures. This position is ideal for those looking to start a career in the insurance industry, as it provides foundational experience in claims management.

What are the key skills and qualifications needed to thrive as an entry level claims representative?

To thrive as an Entry Level Claims Representative, you need strong analytical abilities, attention to detail, and a high school diploma or equivalent, with some employers preferring a bachelor's degree. Familiarity with claims management software, Microsoft Office Suite, and basic knowledge of insurance regulations is typically required. Excellent communication, problem-solving skills, and empathy help you interact effectively with clients and colleagues. These skills ensure accurate claims processing, customer satisfaction, and efficient resolution of insurance claims.

What are some common challenges faced by entry level claims representatives when handling their first caseloads?

Entry Level Claims Representatives often encounter challenges such as learning to interpret complex policy details, managing multiple claims simultaneously, and effectively communicating with claimants who may be distressed or frustrated. Balancing accuracy and efficiency while adhering to company protocols can be demanding, especially when handling high volumes of claims. Over time, strong organizational skills and mentorship from experienced team members help new representatives build confidence and improve their case management abilities.

What is the difference between Entry Level Claims Representative vs Claims Adjuster?

AspectEntry Level Claims RepresentativeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer an associate degreeHigh school diploma; some positions may require licensing or certification
Work EnvironmentOffice setting, customer service interactions, administrative tasksFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, government agencies, third-party administratorsInsurance companies, adjusting firms, self-insured organizations
Common Search & Comparison IntentUnderstanding entry-level roles in claims processingInvestigating claims and determining payouts

Entry Level Claims Representatives typically handle initial claim intake, customer communication, and administrative tasks within insurance companies. Claims Adjusters focus more on investigating claims, assessing damages, and making payout decisions. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more fieldwork and technical responsibilities.

What are the most commonly searched types of Claims Representative jobs in Iowa?

The most popular types of Claims Representative jobs in Iowa are:

What are popular job titles related to Entry Level Claims Representative jobs in Iowa?

For Entry Level Claims Representative jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Entry Level Claims Representative jobs in Iowa look for?

The top searched job categories for Entry Level Claims Representative jobs in Iowa are:

What cities in Iowa are hiring for Entry Level Claims Representative jobs?

Cities in Iowa with the most Entry Level Claims Representative job openings:

Entry Level Claims Representative jobs near you
Infographic showing various Entry Level Claims Representative job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,132 per year, or $22.7 per hour.

Claims Representative Entry Level

Davenport, IA • Hybrid

Sentryinsurance
See more jobs at Sentryinsuranceexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Kick off your career at Sentry! Dive into real auto claims from day one, gain hands-on training, assess liability, and grow into a confident, knowledgeable claims expert

Associates will be based out of our Nashville, TN or Davenport, IA office following the hybrid work model.

What You'll Do

As a Claims Representative Entry Level, you will:

  • Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.

  • Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.

  • Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.

  • Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.

  • Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, ongoing claim status, and decisions, including the reasoning behind them.

  • Ability to obtain and maintain state licensing requirements

What it Takes

  • Bachelor's degree or equivalent work experience

  • Previous insurance related and/or customer service experience is preferred.

  • Ability to professionally communicate verbally and in writing

  • Ability to exercise effective time management skills.

  • Shows technological aptitude.

  • Associate must have the ability to travel as necessary to satisfactorily complete their job responsibilities as assigned.

Here is what you can look forward to as part of our team:

At Sentry, your total rewards go beyond competitive compensation. We're committed to supporting the whole you, which is why we offer a comprehensive package designed to help you thrive both professionally and personally.

  • Hybrid Flexibility:Enjoy the best of both worlds. With optional work from home on Mondays and Fridays and join your team in the office Tuesday through Thursday to collaborate and learn. We provide the technology and tools you need for both your office and home workspace from day one.
  • Dining on Us:Depending on your location, we may provide a stipend that can be used at our on-site cafeteria or a meal allowance to keep you fueled.
  • Continuous Learning:Unlock your potential through Sentry University and take advantage of our tuition reimbursement program.
  • Comprehensive Benefits:We support your whole self with group medical, dental, and vision insurance along with parental leave, pet insurance, caregiver leave, and wellness resources. Options for HSA, FSA, and Dependent Care FSA are available.
  • Work-Life Balance:Enjoy your generous Paid Time Off allowance to rest and take advantage of paid Volunteer Time Off to support your community.
  • Investing in Your Future:We're committed to your long-term financial well-being. We offer a 100% company match on the first 8% you contribute to your 401(k) each pay period, and those funds vest immediately.
  • Giving Back:Through the Sentry Foundation, we're proud to support the United Way and make a difference in our communities.

Why Join Sentry?

At Sentry, we believe our people are the heart of our success. We're proud to be recognized for the culture we've built, earning spots on Forbes' lists for America's Best Midsize Employers and Best Employers for New Grads, as well as Newsweek's America's Greatest Workplaces for Women and Diversity. These honors reflect our commitment to your professional satisfaction and growth.

Building on a Legacy

Our future is bright, but it's anchored in a long history of stability. Since our founding in 1904, we've dedicated ourselves to helping businesses protect their futures. That trust has made us one of the largest and most financially stable mutual insurance companies in the U.S. We're proud to have maintained an A+ rating from A.M. Best, the industry's leading authority, for over 30 years.

Your Career, Our Community

Whether you're working at our headquarters in Stevens Point, Wisconsin, or one of our many offices across the country, you'll find a challenging and rewarding environment. Explore theOur Teamstab on our Career Page to see the diverse career paths we offer, with a focus on ongoing development and professional growth.

Ready to own your future? Join us at Sentry, opportunities await!

Talent Acquisition Specialist

Shea Supa

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

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