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Remote Cigna Claims Representative Jobs in Iowa (NOW HIRING)

MCI Careers

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

MCI Careers

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

MCI Careers

Licensed Health Insurance Representative

Iowa, IA · Remote

$37K - $51K/yr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Respond to customer inquiries regarding coverage, benefits, claims, and other insurance-related ...

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All JobsCigna Claims Representative JobsRemote Cigna Claims Representative JobsRemote Cigna Claims Representative Jobs in Iowa

Remote Cigna Claims Representative information

What is a remote Cigna claims representative?

Remote Cigna Claims Representatives are professionals who work from home to review, process, and resolve insurance claims for Cigna, a major health services company. They ensure that medical claims are accurate, complete, and comply with company policies and industry regulations. These representatives communicate with healthcare providers, policyholders, and other departments to gather necessary information and resolve discrepancies. Their role is essential in ensuring customers receive timely and accurate reimbursements for healthcare services.

What skills and qualifications are needed to be a remote Cigna claims representative?

To thrive as a Remote Cigna Claims Representative, you need a solid understanding of health insurance policies, claims processing, and customer service principles, often requiring a high school diploma or equivalent. Familiarity with claims management software, CRM systems, and Microsoft Office Suite is typically expected. Strong attention to detail, problem-solving abilities, and effective communication are crucial soft skills for excelling in this role. These skills ensure accurate claims handling, efficient resolution of customer inquiries, and high-quality service delivery in a remote work environment.

What challenges do remote Cigna claims representatives face and how can they be managed?

Remote Cigna Claims Representatives often encounter challenges such as managing a high volume of claims, staying updated with ever-changing insurance policies, and ensuring clear communication with both providers and policyholders. Balancing productivity while maintaining accuracy and compliance is essential. To manage these challenges, it helps to develop strong organizational skills, regularly participate in training sessions, and utilize available digital tools for efficient workflow. Additionally, proactive communication with team members and supervisors can help resolve complex cases and foster a supportive remote work environment.

What is the difference between Remote Cigna Claims Representative vs Remote UnitedHealth Claims Specialist?

AspectRemote Cigna Claims RepresentativeRemote UnitedHealth Claims Specialist
Required CredentialsHigh school diploma or equivalent; insurance claims processing experience; knowledge of healthcare policiesHigh school diploma or equivalent; claims processing experience; familiarity with healthcare billing
Work EnvironmentRemote, home-based office; computer and phone requiredRemote, home-based; computer and communication tools needed
Employer & Industry UsageCigna insurance company; healthcare and insurance industryUnitedHealth Group; healthcare and insurance industry
Common Search & Comparison IntentYesYes

The Remote Cigna Claims Representative and Remote UnitedHealth Claims Specialist roles both involve processing healthcare claims remotely, requiring similar credentials and work environments. The main difference lies in the employer and specific insurance policies they handle. Both positions are popular among job seekers looking for remote healthcare insurance roles, with overlapping responsibilities and industry usage.

Is Cigna a good company to work for remotely?

Remote Cigna Claims Representatives typically report positive work environments with flexible schedules and remote work options. The company offers training and tools necessary for the role, and employee reviews often cite good benefits and support, though experiences can vary by individual. Overall, it is considered a reputable employer for remote healthcare claims roles.

Is remote Cigna Claims Representative a stressful job?

A remote Cigna Claims Representative role can involve handling a high volume of claims and customer inquiries, which may contribute to work-related stress. The job requires attention to detail, communication skills, and the ability to manage deadlines, but individual stress levels vary based on workload and personal coping strategies.

What are the most commonly searched types of Cigna Claims Representative jobs in Iowa?

The most popular types of Cigna Claims Representative jobs in Iowa are:

What are popular job titles related to Remote Cigna Claims Representative jobs in Iowa?

For Remote Cigna Claims Representative jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Cigna Claims Representative jobs in Iowa look for?

The top searched job categories for Remote Cigna Claims Representative jobs in Iowa are:

What cities in Iowa are hiring for Remote Cigna Claims Representative jobs?

Cities in Iowa with the most Remote Cigna Claims Representative job openings:

Remote Cigna Claims Representative jobs near you
Infographic showing various Remote Cigna Claims Representative job openings in Iowa as of July 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Contract. Highlights an 100% Remote job distribution.

Claims Customer Contact Representative

Fidelity & Guaranty Life Insurance Company

Des Moines, IA • Remote

Full-time

Re-posted 25 days ago

Job description

Job Summary

This position is responsible for managing a large volume of inbound calls in a timely manner and providing accurate information to phone inquiries regarding life and annuity claims. This position has no supervisory responsibilities

Duties & Responsibilities

  • Professionally handle incoming calls and ensure that inquiries and issues are resolved promptly and thoroughly.
  • Manage large volume of inbound calls in a timely manner.
  • Efficiently research and document call reason and resolution, with focus on privacy regulations.
  • Handle inquiries in the best interest of the customer and company.
  • Provide quality service and support to a variety of areas including but not limited to Financial Advisors, Claimants, Exchange Companies/Funeral Home Assignment Companies. Follow documented procedures and guidelines when providing service to F&G customers.

Supervisory Responsibilities: This role does not have formal people leadership responsibilities but may provide guidance, mentorship, or subject matter expertise to others.

Knowledge, Skills & Abilities

  • Demonstrates basic understanding of how F&G is structured and the products/service offerings within respective coverage area.
  • Maintains effectiveness in a changing internal environment, such as assignment to a new role or functional group.
  • Handles customer questions and concerns in a timely and professional manner.
  • Demonstrates an awareness of workloads, assists team members regardless of who owns the task.
  • Begins to develop skillset to frame message to audience appropriately with coaching and guidance.
  • Develops awareness of new techniques, methods, and practices.
  • Demonstrates basic awareness and understanding of digital techniques, methods, and tools used at F&G.
  • Interacts with customers appropriately on an as-needed basis.
  • Asks thoughtful questions to understand business objectives or desired outcomes.
  • Demonstrates ability to self-organize, set priorities, and manage workload.
  • Demonstrates basic understanding of how current job fits into the organizational vision.
  • Demonstrates awareness of workload and shares updates on availability with manager
  • Understands and works to improve basic processes and systems.
  • Understands basic data concepts.
  • Accepts and owns assigned project tasks; understands impact within the team or organization.
  • Understands expectations for interaction with vendors
  • Contributes to deliverables by executing work and providing team members with appropriate status updates.
  • Demonstrates risk awareness and understands risk mitigation strategies.

Minimum Qualifications

  • High School Diploma or GED

  • 1+ year of relevant experience in customer service or call center, preferably in the insurance industry

Other Requirements

  • This position primarily involves sedentary work, requiring long periods of sitting, regular use of a computer, and occasional standing or walking, with reasonable accommodations available.
  • Perform other functions, duties and projects as assigned
  • Regular and punctual attendance

Ability to travel up to: 10% of the time

#LI-JB1

#LI-Remote

Additional Information

Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life's unexpected events.

As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1Top Workplaces USA 2022 – 2023

2Des Moines Register Top Workplaces 2018 – 2022

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