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Remote Claims Assistant Jobs in Raleigh, NC (NOW HIRING)

Claims Major Case Director

Raleigh, NC ยท On-site +1

$92K - $130K/yr

... remote arrangements for the ideal candidate. This role is a true complex claims handling role that ... All Time Limit Demands to be escalated to management. * Assist Sr. Claim specialists with analysis ...

Inside Claims Representative I

Raleigh, NC ยท On-site +1

$44K - $71K/yr

Remote Salary Range: $44,936.00 - $71,781.00 * salary range is for this level and may vary based on ... Assigns outside experts when necessary to assist in investigation and in support of potential ...

New

RCM Coder

Cary, NC ยท Remote

$17.25 - $23.25/hr

This is a remote position and candidates must be located in North Carolina. Essential Functions ... claims * Meet set department metrics and threshold set forth by manager. * Assist with special ...

RCM Coder

Cary, NC ยท Remote

$17.25 - $23.25/hr

This is a remote position and candidates must be located in North Carolina. Essential Functions ... claims * Meet set department metrics and threshold set forth by manager. * Assist with special ...

Auto Field Adjuster I, II, or Sr.

Raleigh, NC ยท On-site +1

$37.98 - $52.84/hr

This role primarily handles collision-related claims and requires someone who can work independently while maintaining strong organizational and documentation skills. This is a field-based position ...

... and claims-related matters. This position will support as a consulting Medical Director role ... While this position allows remote work, the individual must reside within the state of North ...

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Remote Claims Assistant information

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How much do remote claims assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote claims assistant in Raleigh, NC is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.21 per hour, depending on experience, location, and employer.

What is a remote claims assistant?

Remote Claims Assistants are professionals who help process insurance claims from a remote location, often working from home. Their main duties include reviewing claim documents, verifying information, communicating with clients or claimants, and assisting claims adjusters in resolving cases. Using digital tools and secure platforms, they ensure claims are handled efficiently and in compliance with company policies. This role requires strong organizational skills, attention to detail, and the ability to communicate clearly with both customers and colleagues.

What skills and qualifications are needed to be a remote claims assistant?

To thrive as a Remote Claims Assistant, you need strong organizational abilities, attention to detail, and a background in administrative support or insurance claims processing. Familiarity with claims management software, basic data entry tools, and secure document handling systems is typically required. Outstanding communication, time management, and problem-solving skills help you excel in a virtual team environment. These competencies are crucial for ensuring efficient, accurate claims handling and superior customer service from a remote setting.

What are common challenges faced by remote claims assistants and how can they be managed?

Remote Claims Assistants often face challenges such as staying organized while handling multiple claims, maintaining clear communication with claimants and team members across different time zones, and adapting to various claims management systems. To manage these effectively, it's important to develop strong time management skills, utilize digital tools for tracking tasks, and establish regular check-ins with supervisors or peers. Proactive communication and ongoing training on the company's claims process can also help ensure accuracy and efficiency in claim handling.

What are the most commonly searched types of Remote Claims jobs in Raleigh, NC?

The most popular types of Remote Claims jobs in Raleigh, NC are:

What are popular job titles related to Remote Claims Assistant jobs in Raleigh, NC?

For Remote Claims Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Remote Claims Assistant jobs?

Cities near Raleigh, NC with the most Remote Claims Assistant job openings:

Infographic showing various Remote Claims Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,561 per year, or $20.5 per hour.

Claims Major Case Director

Iatinsurancegroup

Raleigh, NC โ€ข On-site, Remote

$92K - $130K/yr

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago


Job description

IAT Insurance Group has an immediate need for a Major Case Unit Director that can report to one of the following IAT locations:

  • Cheshire, Connecticut
  • Raleigh, North Carolina
  • Naperville, Illinois
  • Rolling Meadows, Illinois
  • Sarasota, Florida
  • Alpharetta, Georgia
  • Virginia Beach, Virginia
  • Scottsdale, Arizona
  • Spring, Texas

This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

While we prefer candidates to work from one of our listed IAT office locations, we're open to considering fully remote arrangements for the ideal candidate.

This role is a true complex claims handling role that is tasked with managing those claims that are most complex and have the greatest financial exposure under our commercial liability policies.The ideal candidate for this role will be an experienced claim professional with extensive experience handling construction defect and general liability claims including, premises and liquor liability, as well as auto and trucking claims on a national basis with value in excess of $250,000.

Responsibilities:

  • Handles highly complex exposure claims based on Claim Guidelines.
  • Directs and manages use of independent investigators, appraisers, and experts. Selects, directs and manages defense counsel including approval of budgets Develops litigation/file disposition strategy. Attends mediations, settlement conferences and trials.
  • Reports to reinsurers as required by reporting guidelines.
  • Requires interaction and alerts with our Underwriting business partners.
  • All Time Limit Demands to be escalated to management.
  • Assist Sr. Claim specialists with analysis of claim issues as needed.
  • Verifies/analyzes applicable coverage for the reported loss.
  • Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file.
  • Investigates each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing and analyzing reports and related bills.
  • Identifies and addresses subrogation/contribution/SIU opportunities.
  • Sets accurate/timely loss/expense reserves in compliance with Claim Guidelines.
  • Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
  • Selects, directs and manages Vendors/Counsel including approval of defense budgets.
  • Negotiates directly with claimants and claimant attorneys upon receipt of critical information.
  • Drafts correspondence, including but not limited to, coverage letters to stakeholders as required.
  • Maintains resident/nonresident adjuster licenses as required.
  • Performs other duties as assigned.

Qualifications:

Must have:

  • Bachelors' degree with a minimum of 12 years of claims handling experience in the insurance industry or equivalent.
  • Equivalent is defined as high school diploma and 16 years of relevant experience.
  • At least 8 years General Liability claim experience as well as Commercial Auto handling, which focused on claims with an exposure of $250,000 or more including both primary and excess losses.
  • Excellent coverage analysis skills with experience in drafting coverage position correspondence.
  • Extensive experience working with general liability, construction defect, garage, commercial trucking as well as identifying coverage issues.
  • Experience handling litigated files and direction of defense counsel.
  • Excellent negotiation skills which would be handled primarily by the file handler.
  • Ability to travel, average 4 days a month.
  • Licensure as required by respective states.
  • Ability to analyze data, utilize sound judgment to draw conclusion and make supported decisions.
  • Authorized to work in the United States and must note require, now or in the future, VISA sponsorship for employment purposes

Preferred to have:

  • CPCU and other insurance related studies
  • Construction Defect claim handling experience

Compensation:

Please note, that the annual gross salary range associated with this posting is $92,800 - $130,000.Actual salaries will vary based on factors such as a candidate's qualifications, skills, competencies, and geographical location related to this specific role. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more.

To view details of our full benefits, please visithttps://www.iatinsurancegroup.com/careers/benefits

ย 

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Numerous training and development opportunities to assist you in furthering your career
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.