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Claims Adjuster Jobs in Raleigh, NC (NOW HIRING)

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Claims Adjuster information

See Raleigh, NC salary details

$29.6K

$62.8K

$87.5K

How much do claims adjuster jobs pay per year?

As of Aug 20, 2026, the average yearly pay for claims adjuster in Raleigh, NC is $62,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $73,400.00 per year, depending on experience, location, and employer.

What is a claims adjuster?

The job of a claims adjuster is to help settle insurance claims. Adjusters generally inspect the damage and work with claimants. According to the Bureau of Labor Statistics, the duties of a claims adjuster include researching and determining how much a claim should be paid, gathering evidence, photos, and statements from claimants, and protecting the company against fraud. There are several types of claims adjusters. Public adjusters work independently to give second opinions on claims. Appraisers assign value to damage, and insurance investigators ensure claims are not fraudulent.

What are the key skills and qualifications needed to thrive as a claims adjuster?

To thrive as a Claims Adjuster, you need analytical skills, attention to detail, and a solid understanding of insurance policies, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Strong negotiation, communication, and customer service skills help in managing claimant expectations and resolving disputes. These abilities ensure accurate claim assessments, regulatory compliance, and positive customer relations, which are vital for organizational success.

What are some common challenges faced by claims adjusters and how can they be managed effectively?

Claims Adjusters often encounter challenges such as handling a high volume of cases, meeting tight deadlines, and navigating complex policy details. Managing stress and maintaining strong organizational skills are crucial for staying on top of caseloads. Effective communication is also key, as you'll regularly interact with policyholders, witnesses, and other professionals to gather information and resolve claims. Employers typically provide training and support, and many adjusters find that building strong relationships within their team helps them share best practices and manage challenging cases more efficiently.

What is the difference between Claims Adjuster vs Claims Examiner?

AspectClaims AdjusterClaims Examiner
CredentialsInsurance license, sometimes certifications like AICInsurance license, often similar certifications
Work EnvironmentField and office-based, inspecting damages and interviewing claimantsPrimarily office-based, reviewing claims and documentation
Employer & Industry UsageInsurance companies, adjusting claims for property, auto, or health insuranceInsurance companies, focusing on claim review and approval process

Claims Adjusters and Claims Examiners both work within the insurance industry and often hold similar credentials. Adjusters typically inspect damages and handle claims in the field, while Examiners review claims in an office setting to determine validity. Both roles are essential for processing insurance claims efficiently.

Is a claims adjuster a stressful job?

A claims adjuster often works in a high-pressure environment, managing multiple claims and meeting deadlines, which can lead to stress. The job requires strong communication skills, attention to detail, and the ability to handle difficult situations with claimants and clients.

Is it worth becoming a claims adjuster?

Claims adjusters evaluate insurance claims by inspecting damages, reviewing policies, and determining payouts. The role often requires strong communication skills, attention to detail, and sometimes licensing or certification. It can offer stable employment and opportunities for advancement in the insurance industry.
More about Claims Adjuster jobs

What are the most commonly searched types of Claims Adjuster jobs in Raleigh, NC?

The most popular types of Claims Adjuster jobs in Raleigh, NC are:

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For Claims Adjuster jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Claims Adjuster jobs in Raleigh, NC look for?

The top searched job categories for Claims Adjuster jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Claims Adjuster jobs?

Cities near Raleigh, NC with the most Claims Adjuster job openings:

Claims Adjuster jobs near you
Infographic showing various Claims Adjuster job openings in Raleigh, NC as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $62,805 per year, or $30.2 per hour.

Commercial Claims Adjuster II

Builders Mutual

Raleigh, NC • On-site

Full-time

PTO

Posted 3 days ago

New

Job description

Description
At Builders Mutual, we believe in the power of teamwork to get the job done right. Every day our team delivers comprehensive commercial insurance and trusted safety solutions to protect and advance the unique needs of the contractor community. Rooted in teamwork, inclusion, expertise, and community, we work together to serve better, achieve more, and build lasting impact.
The OPPORTUNITY
Leverage your industry experience and join our team in this Commercial Claims Adjuster role! We are seeking an experienced commercial claims adjuster to provide front-line customer-focused handling for our covered territories. This adjuster will be responsible for all aspects of coverage, investigation, negotiation, and resolution within established best practices while utilizing independent judgment in decision-making and managing the claim promptly and thoroughly from inception through closure. Because the success of our company is rooted in teamwork, the way we care about the people we work with and serve, this hybrid role will work in our Raleigh office a minimum of two days with the flexibility of working from home the remaining three days.
Your WORK as a Commercial Claims Adjuster will make a difference by:
  • Handling all aspects of investigation and settlement of assigned claims to include interviewing all involved parties; reviewing property damage estimates; evaluating and making recommendations regarding coverage of claims; determining liability and the total value of claims; negotiating settlements and making recommendations regarding litigation; with a focus on prompt resolution and exceptional customer service. Calculating and paying appropriate benefits promptly. Proactively managing claim costs, expenses, and the activity of assigned outside vendors.
  • Analyzing the case facts to establish timely and accurate case reserves and identifies possible fraud or abuse throughout a claim.
  • Monitoring and adhering to claim file diaries, consistently creating a written plan of action to facilitate ongoing claim management, quick resolution, and best possible outcome.
  • Interacting regularly with agents/brokers, insureds, Risk Management, and Underwriting Department
  • Ensuring timely and independent compliance with all management directives and performance management standards
  • Maintaining professional and technical knowledge by attending Builders Mutual sponsored training classes

Skills to get the JOB done RIGHT:
  • 3+ years of commercial claims handling experience which may include general liability or commercial auto liability claims.
  • Experience handling minor to complex general liability and commercial auto claims in the residential/commercial construction industry is preferred.
  • NC Adjuster License or reciprocal state license required; additional licenses and experience in our footprint a plus.
  • BA/BS Degree preferred or an equivalent combination of education and claims experience.
  • Strong verbal and written communication, organizational, interpersonal, and problem-solving skills including the understanding of coverage and the ability to analyze and interpret contracts and coverage forms.
  • Proficient in the use and knowledge of MS Office software; knowledge of policy processing and imaging systems
  • Pursuit of, or ability to pursue, AIC, ARM, or CPCU certification, working knowledge of a claims management system is a plus.

Your Employee Experience at Builders Mutual
At Builders Mutual, we're intentional about creating a workplace where people can do meaningful work, feel supported by leaders who care, and grow their careers with confidence. Great workplaces don't just happen - they're built with intention. You'll also be part of a team where people show up authentically, support one another, and take pride in what we're building together.
We support you with:
  • Competitive compensation and a performance bonus program
  • Comprehensive benefits that support your wellbeing today and your future tomorrow
  • 19 days of PTO to start, plus your birthday off and 11 additional paid holidays
  • 37.5-hour workweek, including Fridays ending at 2:30 PM
  • Professional development through Builders University
  • Everyday Wins recognition with swag and extra time off
  • 8 paid Volunteer Time Off (VTO) hours to give back

Builders Mutual is an Equal Opportunity Employer.

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