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Claims Adjuster Jobs in Raleigh, NC (NOW HIRING)

Progressive

Claims Adjuster Trainee

Raleigh, NC · On-site

$52K - $56K/yr

As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers over ...

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Claims Adjuster information

See Raleigh, NC salary details

$29.6K

$62.8K

$87.5K

How much do claims adjuster jobs pay per year?

As of Aug 6, 2026, the average yearly pay for claims adjuster in Raleigh, NC is $62,801.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $73,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by claims adjusters and how can they be managed effectively?

Claims Adjusters often encounter challenges such as handling a high volume of cases, meeting tight deadlines, and navigating complex policy details. Managing stress and maintaining strong organizational skills are crucial for staying on top of caseloads. Effective communication is also key, as you'll regularly interact with policyholders, witnesses, and other professionals to gather information and resolve claims. Employers typically provide training and support, and many adjusters find that building strong relationships within their team helps them share best practices and manage challenging cases more efficiently.

Is a claims adjuster a stressful job?

A claims adjuster often works in a high-pressure environment, managing multiple claims and meeting deadlines, which can lead to stress. The job requires strong communication skills, attention to detail, and the ability to handle emotionally charged situations, especially when dealing with insured parties and complex claims.

What are the key skills and qualifications needed to thrive as a claims adjuster?

To thrive as a Claims Adjuster, you need analytical skills, attention to detail, and a solid understanding of insurance policies, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Strong negotiation, communication, and customer service skills help in managing claimant expectations and resolving disputes. These abilities ensure accurate claim assessments, regulatory compliance, and positive customer relations, which are vital for organizational success.

Is it worth becoming a claims adjuster?

A claims adjuster evaluates insurance claims, often requiring strong communication, analytical skills, and knowledge of insurance policies. The role offers steady employment, with opportunities for advancement and certification, but can involve stressful situations and irregular hours. Whether it is worth pursuing depends on your interest in insurance work and willingness to handle complex claims.

What is a claims adjuster?

The job of a claims adjuster is to help settle insurance claims. Adjusters generally inspect the damage and work with claimants. According to the Bureau of Labor Statistics, the duties of a claims adjuster include researching and determining how much a claim should be paid, gathering evidence, photos, and statements from claimants, and protecting the company against fraud. There are several types of claims adjusters. Public adjusters work independently to give second opinions on claims. Appraisers assign value to damage, and insurance investigators ensure claims are not fraudulent.

What is the difference between Claims Adjuster vs Claims Examiner?

AspectClaims AdjusterClaims Examiner
CredentialsInsurance license, sometimes certifications like AICInsurance license, often similar certifications
Work EnvironmentField and office-based, inspecting damages and interviewing claimantsPrimarily office-based, reviewing claims and documentation
Employer & Industry UsageInsurance companies, adjusting claims for property, auto, or health insuranceInsurance companies, focusing on claim review and approval process

Claims Adjusters and Claims Examiners both work within the insurance industry and often hold similar credentials. Adjusters typically inspect damages and handle claims in the field, while Examiners review claims in an office setting to determine validity. Both roles are essential for processing insurance claims efficiently.

More about Claims Adjuster jobs
What are the most commonly searched types of Claims Adjuster jobs in Raleigh, NC? The most popular types of Claims Adjuster jobs in Raleigh, NC are:
What are popular job titles related to Claims Adjuster jobs in Raleigh, NC? For Claims Adjuster jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Claims Adjuster jobs in Raleigh, NC look for? The top searched job categories for Claims Adjuster jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Claims Adjuster jobs? Cities near Raleigh, NC with the most Claims Adjuster job openings:
Claims Adjuster jobs near you
Infographic showing various Claims Adjuster job openings in Raleigh, NC as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $62,801 per year, or $30.2 per hour.

Claims Adjuster Trainee

Progressive Casualty Insurance Company

Raleigh, NC • On-site

$52K - $56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Progressive Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 595 frontline employees who took The Breakroom Quiz

88th of 301 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period, the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you'll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like.
Duties & responsibilities(upon completion of training)
  • Determine coverage
  • Determine liability (who's at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications
  • Three years of work experience OR
  • Bachelor's degree OR
  • Two years work experience and an associate degree

Schedule:Monday-Friday 9:00am-6:00pm with the exception of Claims Ownership class which is Monday-Friday 8:30am-5:30pm
Location: Open to claims offices in Asheville, Charlotte, Raleigh, and Wilmington
Compensation
  • $52,500-$56,000/year based on experience
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
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