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Remote Claims Assistant Jobs in Raleigh, NC (NOW HIRING)

RCM Coder

Cary, NC ยท Remote

$17.25 - $23.25/hr

This is a remote position and candidates must be located in North Carolina. Essential Functions ... claims * Meet set department metrics and threshold set forth by manager. * Assist with special ...

RCM Coder

Cary, NC ยท Remote

$17.25 - $23.25/hr

This is a remote position and candidates must be located in North Carolina. Essential Functions ... claims * Meet set department metrics and threshold set forth by manager. * Assist with special ...

Coding Denial Specialist

Durham, NC ยท Remote

$26 - $28/hr

Our reputation for submitting clean claims that get reimbursed 95% of the time speaks for itself ... This full-time remote position is responsible for accurately correcting coding-related denials for ...

Coding Denial Specialist

Durham, NC ยท Remote

$26 - $28/hr

Our reputation for submitting clean claims that get reimbursed 95% of the time speaks for itself ... Who You Are This full-time remote position is responsible for accurately correcting coding-related ...

Coding Denial Specialist

Durham, NC ยท Remote

$26 - $28/hr

Our reputation for submitting clean claims that get reimbursed 95% of the time speaks for itself ... Who You Are This full-time remote position is responsible for accurately correcting coding-related ...

Auto Field Adjuster I, II, or Sr.

Raleigh, NC ยท On-site +1

$37.98 - $52.84/hr

This role primarily handles collision-related claims and requires someone who can work independently while maintaining strong organizational and documentation skills. This is a field-based position ...

Right of Way (ROW) Agent (Field Based)

Raleigh, NC ยท On-site +1

$34.19 - $40.20/hr

Advise and assist in establishing a range of fair market values to be used in the acquisition of ... Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ...

Right of Way (ROW) Agent (Field Based)

Raleigh, NC ยท On-site +1

$34.19 - $40.20/hr

Advise and assist in establishing a range of fair market values to be used in the acquisition of ... Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ...

This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties ... Analyze claims and cost savings data to drive insights for reporting and product improvement

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Remote Claims Assistant information

See Raleigh, NC salary details

$13

$20

$27

How much do remote claims assistant jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote claims assistant in Raleigh, NC is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.21 per hour, depending on experience, location, and employer.

What are Remote Claims Assistants?

Remote Claims Assistants are professionals who help process insurance claims from a remote location, often working from home. Their main duties include reviewing claim documents, verifying information, communicating with clients or claimants, and assisting claims adjusters in resolving cases. Using digital tools and secure platforms, they ensure claims are handled efficiently and in compliance with company policies. This role requires strong organizational skills, attention to detail, and the ability to communicate clearly with both customers and colleagues.

What are the key skills and qualifications needed to thrive as a Remote Claims Assistant, and why are they important?

To thrive as a Remote Claims Assistant, you need strong organizational abilities, attention to detail, and a background in administrative support or insurance claims processing. Familiarity with claims management software, basic data entry tools, and secure document handling systems is typically required. Outstanding communication, time management, and problem-solving skills help you excel in a virtual team environment. These competencies are crucial for ensuring efficient, accurate claims handling and superior customer service from a remote setting.

What are some common challenges faced by Remote Claims Assistants and how can they be managed effectively?

Remote Claims Assistants often face challenges such as staying organized while handling multiple claims, maintaining clear communication with claimants and team members across different time zones, and adapting to various claims management systems. To manage these effectively, it's important to develop strong time management skills, utilize digital tools for tracking tasks, and establish regular check-ins with supervisors or peers. Proactive communication and ongoing training on the company's claims process can also help ensure accuracy and efficiency in claim handling.
What are the most commonly searched types of Remote Claims jobs in Raleigh, NC? The most popular types of Remote Claims jobs in Raleigh, NC are:
What are popular job titles related to Remote Claims Assistant jobs in Raleigh, NC? For Remote Claims Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Remote Claims Assistant jobs? Cities near Raleigh, NC with the most Remote Claims Assistant job openings:
Infographic showing various Remote Claims Assistant job openings in Raleigh, NC as of June 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,561 per year, or $20.5 per hour.
Remote Customer Service (Insurance Operations)

Remote Customer Service (Insurance Operations)

Randstad

Cary, NC โ€ข Remote

$18 - $20/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Are you a natural problem-solver who loves helping people navigate important life moments? We are seeking a motivated, empathetic, and detail-oriented Remote Customer Service Representative to join our growing insurance operations team.

In this role, you will be the front-line support for policyholders, guiding them through inquiries related to supplemental health, life, and short-term disability insurance products. You will help everyday individuals understand their coverage, check on claims, and find peace of mind when they need it most.

While this position focuses on core voluntary benefits and supplemental insurance lines, our team supports a diverse portfolio of insurance products, offering excellent long-term growth and cross-training opportunities across the broader insurance sector.Please email updated resume and cover letter to TYLER.BIERY@RANDSTADUSA.COM for consideration

salary: $18 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

  • Handle a high volume of inbound calls from policyholders, beneficiaries, and healthcare providers with professionalism and empathy.

  • Educate customers on policy benefits, assist with the claims filing process, and resolve billing or account inquiries.

  • Accurately update customer records, document call notes, and process policy updates in our internal systems.

  • Maintain strict adherence to HIPAA, state insurance regulations, and company privacy guidelines.

What We Are Looking For

  • 1โ€“2 years of experience in a call center, customer service, or administrative role (experience in insurance, healthcare, or financial services is a major plus, but not required).

  • Comfortable navigating multiple computer screens, software programs, and chat tools simultaneously.

  • Exceptional verbal and written communication skills with a knack for explaining complex information clearly.

  • A quiet, distraction-free dedicated workspace with high-speed internet.


Skills
  • Telephone Etiquette
  • CRM
  • Follow-up
  • Customer Service

  • Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced

  • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
    This posting is open for thirty (30) days.
    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.