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Remote Claims Assistant Jobs in Decatur, GA (NOW HIRING)

Assuranceamerica

Casualty Claims Examiner

Atlanta, GA · Remote

May assist with targeted audits of a particular process or function (e.g. total loss handling, BI ... Prior claims management experience and/or auditing preferred. Skills & Competencies Communication ...

Reserv, Inc.

Claims Adjuster, Cargo

Atlanta, GA · On-site +1

Coordinate the repair of damaged vehicles and assist with rental reimbursement * Recognize recovery ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

Reserv, Inc.

Claims Adjuster - Trucking (APD)

Atlanta, GA · On-site +1

Coordinate the repair of damaged vehicles and assist with rental reimbursement * Recognize recovery ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

Hiscox

Senior Claims Examiner - Allied Healthcare

Atlanta, GA · On-site +1

$63K - $82K/yr

However, qualified remote candidates will also be considered ** The Position Can Be Based In ... The Senior Claims Examiner-Allied Healthcare handles assigned claims within given authority and ...

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Remote Claims Assistant information

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How much do remote claims assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote claims assistant in Decatur, GA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.31 per hour, depending on experience, location, and employer.

What is a remote claims assistant?

Remote Claims Assistants are professionals who help process insurance claims from a remote location, often working from home. Their main duties include reviewing claim documents, verifying information, communicating with clients or claimants, and assisting claims adjusters in resolving cases. Using digital tools and secure platforms, they ensure claims are handled efficiently and in compliance with company policies. This role requires strong organizational skills, attention to detail, and the ability to communicate clearly with both customers and colleagues.

What skills and qualifications are needed to be a remote claims assistant?

To thrive as a Remote Claims Assistant, you need strong organizational abilities, attention to detail, and a background in administrative support or insurance claims processing. Familiarity with claims management software, basic data entry tools, and secure document handling systems is typically required. Outstanding communication, time management, and problem-solving skills help you excel in a virtual team environment. These competencies are crucial for ensuring efficient, accurate claims handling and superior customer service from a remote setting.

What are common challenges faced by remote claims assistants and how can they be managed?

Remote Claims Assistants often face challenges such as staying organized while handling multiple claims, maintaining clear communication with claimants and team members across different time zones, and adapting to various claims management systems. To manage these effectively, it's important to develop strong time management skills, utilize digital tools for tracking tasks, and establish regular check-ins with supervisors or peers. Proactive communication and ongoing training on the company's claims process can also help ensure accuracy and efficiency in claim handling.

What are the most commonly searched types of Remote Claims jobs in Decatur, GA?

The most popular types of Remote Claims jobs in Decatur, GA are:

What are popular job titles related to Remote Claims Assistant jobs in Decatur, GA?

For Remote Claims Assistant jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Claims Assistant jobs in Decatur, GA look for?

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What cities near Decatur, GA are hiring for Remote Claims Assistant jobs?

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Remote Claims Assistant jobs near you
Infographic showing various Remote Claims Assistant job openings in Decatur, GA as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Auto and General Liability Claims Specialist

The Hartford

Alpharetta, GA • On-site, Remote

$107K - $161K/yr

Full-time

Re-posted yesterday

The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

56th of 311 rated insurance

Job description

Specialist Claims - CH07DE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

As a Claims Specialist, you will be responsible for handling a caseload of complex, high exposure, auto and general liability claims throughout the claim's life cycle. As these claims are often in litigation, experience handling litigated matters and managing defense counsel is required.

Responsibilities:

  • Conducting investigations and analyzing and evaluating the information learned;

  • Making coverage determinations and communicating written position(s) to insureds and other required parties;

  • Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment;

  • Presenting cases to management for expense or indemnity reserve authority above established authority levels;

  • Developing and implementing resolution strategies to achieve high quality outcomes;

  • Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review;

  • Attending trials and mediations as necessary;

  • Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives;

  • Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.;

  • Providing support to field offices to assist field personnel with coverage and liability analysis, time limit demands, extra contractual exposure evaluations and other issues of complexity;

  • Work with business partners to evaluate and address claim trends and developments; and

  • Address inquiries from agents and policyholders, providing superior customer service.


Qualifications:

  • Bachelor's degree required; law degree a plus.

  • Minimum of seven years handling complex litigated coverage and liability matters.

  • Candidate should be disciplined, results-oriented and able to focus on bottom line results.

  • Superior analytical ability and organizational skills.

  • Excellent oral and written communication skills.

  • Excellent strategic thinking ability and execution skills.

  • Excellent negotiation and advanced technical claim handling skills, including knowledge of coverage and tort laws.

  • An ability to communicate thoughts clearly and concisely, and to influence and persuade others.

  • Superior interpersonal skills.

  • An ability to exceed expectations and influence others

WHAT ELSE CAN YOU TELL ME?

  • This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL,Scottsdale, AZ, Alpharetta, GA, and Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business need arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$107,600 - $161,400

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us|Our Culture|What It's Like to Work Here|Perks & Benefits

What The Hartford employees say

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About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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