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Remote Claims Assistant Jobs in Decatur, GA (NOW HIRING)

Hiscox

AVP, Team Manager

Atlanta, GA · On-site +1

... * Assist Director in preparing and presenting reserve analysis and claims trends while taking an active and engaged role in the feedback loop between Claims, Underwriting and Actuarial teams Required ...

Hiscox

AVP, Team Manager

Atlanta, GA · Remote

... * Assist Director in preparing and presenting reserve analysis and claims trends while taking an active and engaged role in the feedback loop between Claims, Underwriting and Actuarial teams Required ...

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Remote Claims Assistant information

See Decatur, GA salary details

$13

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How much do remote claims assistant jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote claims assistant in Decatur, GA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.31 per hour, depending on experience, location, and employer.

What are Remote Claims Assistants?

Remote Claims Assistants are professionals who help process insurance claims from a remote location, often working from home. Their main duties include reviewing claim documents, verifying information, communicating with clients or claimants, and assisting claims adjusters in resolving cases. Using digital tools and secure platforms, they ensure claims are handled efficiently and in compliance with company policies. This role requires strong organizational skills, attention to detail, and the ability to communicate clearly with both customers and colleagues.

What are the key skills and qualifications needed to thrive as a Remote Claims Assistant, and why are they important?

To thrive as a Remote Claims Assistant, you need strong organizational abilities, attention to detail, and a background in administrative support or insurance claims processing. Familiarity with claims management software, basic data entry tools, and secure document handling systems is typically required. Outstanding communication, time management, and problem-solving skills help you excel in a virtual team environment. These competencies are crucial for ensuring efficient, accurate claims handling and superior customer service from a remote setting.

What are some common challenges faced by Remote Claims Assistants and how can they be managed effectively?

Remote Claims Assistants often face challenges such as staying organized while handling multiple claims, maintaining clear communication with claimants and team members across different time zones, and adapting to various claims management systems. To manage these effectively, it's important to develop strong time management skills, utilize digital tools for tracking tasks, and establish regular check-ins with supervisors or peers. Proactive communication and ongoing training on the company's claims process can also help ensure accuracy and efficiency in claim handling.
What are the most commonly searched types of Remote Claims jobs in Decatur, GA? The most popular types of Remote Claims jobs in Decatur, GA are:
What are popular job titles related to Remote Claims Assistant jobs in Decatur, GA? For Remote Claims Assistant jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Claims Assistant jobs in Decatur, GA look for? The top searched job categories for Remote Claims Assistant jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Claims Assistant jobs? Cities near Decatur, GA with the most Remote Claims Assistant job openings:
Remote Claims Assistant jobs near you
Infographic showing various Remote Claims Assistant job openings in Decatur, GA as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 2% Temporary, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.
Casualty General Adj - Auto Casualty claims

Casualty General Adj - Auto Casualty claims

Crawford and Company

Peachtree Corners, GA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Now Hiring | Casualty General Adjuster (Remote)
We're hiring a Casualty General Adjuster for a fully remote, desk-level role , open to candidates in any U.S. state .

The ideal candidate has a strong background in Auto Casualty claims along with experience handling 1st and 3rd party Property Damage . Bodily Injury experience is preferred and will be considered for higher-level opportunity.

Current claims are primarily in Texas and Florida , so familiarity with TX and/or FL jurisdictions is a strong plus.

Great opportunity for detail-oriented adjusters looking to grow in a remote, high-impact role

Evaluates the risk for incoming claims. Reviews coverage, set initial reserves and facilitates the need for outside field investigation. Manages litigation with a protocol. Sets budgets for claims and outside field spend. Controls all forms of claims costs. Prepares final reports to clients and assists in quarterly, or annual client specific audits. 

Why Crawford?

Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer  a comprehensive Total Rewards package to  our employees  to assist with their financial, health/wellness, continuing education/training and other needs:

  • Competitive base pay
- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate's previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours. 
  • Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
  • We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:
- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
Other Benefits currently available at no cost include: - Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program

*The above information highlights some of the benefits currently available to eligible full-time employees.

  • Training programs that promote continuous learning and career progression while enhancing job performance.
  • Sustainability programs that give back to the communities in which we live and work.
  • A culture of respect, collaboration, entrepreneurial spirit and inclusion.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.


  • 4 Year college (Bachelor's Degree)
  • 7 plus years
  • Coverage Analysis and the ability to interpret policy forms
  • Knowledge of various statutory laws
  • Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. 
  • Must complete designated courses while in position in order to advance.
  • A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary. 
  • Travel may be required during/outside of normal business hours when necessary.
  • Bodily injury experience preferred

#LI-CB3

  • Client Interaction via phone and email/reporting
  • Outside field and vendor direction/interaction
  • Direct file handling
  • Examines claims forms, policies and endorsements, client instructions and other records to determine coverages
  • Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford
  • Settles claims by determining clients coverage's, liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies,disposing of salvage, pursuing subrogation when appropriate
  • Controls claims costs
  • Determines if litigation is necessary

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