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Remote Claims Assistant Jobs in Decatur, GA (NOW HIRING)

The claims you will handle will be transportation-related. The ideal candidate has a willingness to ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv ...

The claims you will handle will be transportation-related. The ideal candidate has a willingness to ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv ...

... claims role * Work toward reducing and eliminating all the administrative work from an adjuster role * Foster a culture of empathy, transparency, and empowerment in a remote-first environment At ...

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Remote Claims Assistant information

See Decatur, GA salary details

$13

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$27

How much do remote claims assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote claims assistant in Decatur, GA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.31 per hour, depending on experience, location, and employer.

What is a remote claims assistant?

Remote Claims Assistants are professionals who help process insurance claims from a remote location, often working from home. Their main duties include reviewing claim documents, verifying information, communicating with clients or claimants, and assisting claims adjusters in resolving cases. Using digital tools and secure platforms, they ensure claims are handled efficiently and in compliance with company policies. This role requires strong organizational skills, attention to detail, and the ability to communicate clearly with both customers and colleagues.

What skills and qualifications are needed to be a remote claims assistant?

To thrive as a Remote Claims Assistant, you need strong organizational abilities, attention to detail, and a background in administrative support or insurance claims processing. Familiarity with claims management software, basic data entry tools, and secure document handling systems is typically required. Outstanding communication, time management, and problem-solving skills help you excel in a virtual team environment. These competencies are crucial for ensuring efficient, accurate claims handling and superior customer service from a remote setting.

What are common challenges faced by remote claims assistants and how can they be managed?

Remote Claims Assistants often face challenges such as staying organized while handling multiple claims, maintaining clear communication with claimants and team members across different time zones, and adapting to various claims management systems. To manage these effectively, it's important to develop strong time management skills, utilize digital tools for tracking tasks, and establish regular check-ins with supervisors or peers. Proactive communication and ongoing training on the company's claims process can also help ensure accuracy and efficiency in claim handling.

What are the most commonly searched types of Remote Claims jobs in Decatur, GA?

The most popular types of Remote Claims jobs in Decatur, GA are:

What are popular job titles related to Remote Claims Assistant jobs in Decatur, GA?

For Remote Claims Assistant jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Claims Assistant jobs in Decatur, GA look for?

The top searched job categories for Remote Claims Assistant jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Claims Assistant jobs?

Cities near Decatur, GA with the most Remote Claims Assistant job openings:

Infographic showing various Remote Claims Assistant job openings in Decatur, GA as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Senior Claims Examiner, Professional Liability

Alpharetta, GA • Remote

$111K - $172K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Position Summary

Arch Insurance Group Inc., AIGI, has an opening with our Claims Division on the Professional Liability Team with a focus on Lawyers Professional Liability. In this role, the responsibilities include actively managing Professional Liability claims in jurisdictions throughout the United States.

Responsibilities

  • Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposure
  • Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
  • Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
  • Maintain contact with the business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
  • Investigate claim and review the insureds' materials, pleadings, and other relevant documents
  • Identify and review each jurisdiction's applicable statutes, rules, and case law
  • Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
  • Retain counsel when necessary and direct counsel in accordance with resolution strategy
  • Analyze coverage, liability and damages for purposes of assessing and recommending reserves
  • Prepare and present written/oral reports to senior management setting forth all issues influencing evaluation and recommending reserves
  • Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims

Experience & Required Skills

  • Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
  • Strong time management and organizational skills
  • Demonstrate the ability to take part in active strategic discussions
  • Demonstrate the ability to work well independently and in a team environment
  • Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
  • Willing and able to travel 15%

Education

  • Bachelor's degree; Juris Doctorate degree required
  • Three to seven (3-7) years of working experiencewith a primary and or excess carrier, broker, or law firm supporting commercial accounts for specialty insurance claims
  • Proper & active adjuster licensing in all applicable states

#LI-SW1

#LI-REMOTE

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$111,100- $172,465/year

  • Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
  • Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.


For Colorado Applicants - The deadline to submit your application is:

August 18, 202614400 Arch Insurance Group Inc.