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Remote Claims Assistant Jobs in Decatur, GA (NOW HIRING)

Reserv, Inc.

Bodily Injury Claims Adjuster

Atlanta, GA · On-site +1

The claims you will handle will be transportation-related. The ideal candidate has a willingness to ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv ...

Reserv, Inc.

Bodily Injury Claims Adjuster

Atlanta, GA · On-site +1

The claims you will handle will be transportation-related. The ideal candidate has a willingness to ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv ...

North American Risk Services, Inc. (NARS)

Be Seen First

Sr. Residential Property Claims Adjuster

Atlanta, GA · Remote

$70K - $90K/yr

Senior Residential Property Claims Adjuster Location: Work-From-Home What You'll Do: * Maintain ... * Assist management with other miscellaneous duties as required. What You Bring: * High School ...

Acrisure

Lost Time Adjuster

Atlanta, GA · On-site +1

$70K - $83K/yr

Remote (Georgia/Florida/South Carolina/North Carolina/ Virginia) About Acrisure A global fintech ... Investigate claims thoroughly, including coverage, liability and exposure * Evaluate exposures and ...

Reserv, Inc.

Auto Property Damage Adjuster

Atlanta, GA · On-site +1

... claims role * Work toward reducing and eliminating all the administrative work from an adjuster role * Foster a culture of empathy, transparency, and empowerment in a remote-first environment At ...

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Remote Claims Assistant information

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How much do remote claims assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote claims assistant in Decatur, GA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.31 per hour, depending on experience, location, and employer.

What is a remote claims assistant?

Remote Claims Assistants are professionals who help process insurance claims from a remote location, often working from home. Their main duties include reviewing claim documents, verifying information, communicating with clients or claimants, and assisting claims adjusters in resolving cases. Using digital tools and secure platforms, they ensure claims are handled efficiently and in compliance with company policies. This role requires strong organizational skills, attention to detail, and the ability to communicate clearly with both customers and colleagues.

What skills and qualifications are needed to be a remote claims assistant?

To thrive as a Remote Claims Assistant, you need strong organizational abilities, attention to detail, and a background in administrative support or insurance claims processing. Familiarity with claims management software, basic data entry tools, and secure document handling systems is typically required. Outstanding communication, time management, and problem-solving skills help you excel in a virtual team environment. These competencies are crucial for ensuring efficient, accurate claims handling and superior customer service from a remote setting.

What are common challenges faced by remote claims assistants and how can they be managed?

Remote Claims Assistants often face challenges such as staying organized while handling multiple claims, maintaining clear communication with claimants and team members across different time zones, and adapting to various claims management systems. To manage these effectively, it's important to develop strong time management skills, utilize digital tools for tracking tasks, and establish regular check-ins with supervisors or peers. Proactive communication and ongoing training on the company's claims process can also help ensure accuracy and efficiency in claim handling.

What are the most commonly searched types of Remote Claims jobs in Decatur, GA?

The most popular types of Remote Claims jobs in Decatur, GA are:

What are popular job titles related to Remote Claims Assistant jobs in Decatur, GA?

For Remote Claims Assistant jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Claims Assistant jobs in Decatur, GA look for?

The top searched job categories for Remote Claims Assistant jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Claims Assistant jobs?

Cities near Decatur, GA with the most Remote Claims Assistant job openings:

Remote Claims Assistant jobs near you
Infographic showing various Remote Claims Assistant job openings in Decatur, GA as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Bodily Injury Claims Adjuster

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

About Reserv
  • Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
    We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.

About the role
  • We are seeking highly organized and customer-focused Resolution Specialists to join our team. The successful candidate will be responsible for communicating with customers on the phone, educating and helping the customer work through their claim to the best possible outcome. This role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The claims you will handle will be transportation-related.
    The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. In addition, they will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements.
    Resolution Specialists are:
  • Highly motivated and growth-oriented. Excited by the prospect of building a tech-driven claims org.
  • Passionate specialists who care about the customer and their experience.
  • Empathetic. Exercises empathy and patience towards everyone interacted with.
  • Sense of urgency - AT ALL TIMES. That does not mean working at all hours.
  • Creative. Finding the right exit ramp (pun intended) for the resolution of the claim that is in the client's best interest.
  • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. Working toward a win/win claim resolution.
  • Curious. Wanting to know the whole story so the right decisions are made early and take action to prompt a quick resolution.
  • Anti-status quo. Not just wishing things were done differently but taking the appropriate actions to ensure it.
  • Communicative. Professional written and oral communication with all parties to a claim.
  • And did we mention a sense of humor? Claims are hard enough as it is.

What you'll do
  • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests
  • Manage an inventory of litigated and non-litigated cases
  • Analyze and review auto insurance claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages related to the claim, and negotiating and settling claims with opposing parties or their insurance providers
  • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures
  • Manage both non-litigation and litigation cases related to auto claims disputes, communicate with involved parties, attending mediations, arbitrations, and court hearings as necessary, and communicating regularly with clients, claims adjusters, attorneys, and other stakeholders
  • Collaborate with defense counsel, claims counsel, and litigation claims management for strategic planning, including developing and maintaining positive working relationships with approved defense firms and other vendors in the industry
  • Review legal documents and ensuring compliance with initial suit-handling plan of action
  • Serve as corporate representative for discovery review and depositions, and appearing as Corporate Representative at depositions and trials when needed
  • Analyze policy language and reaching appropriate coverage decisions, drafting frequent and complex coverage correspondence, and proactively managing non-litigated and litigated claim files from inception to closure
  • Direct and control the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters
  • Maintain adjuster licenses and continuing education requirements

Requirements
  • Active insurance adjuster's license by way of a designated home state, or home state
  • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
  • Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:
    • Third-party PD
    • Third-party bodily injury, including catastrophic losses
    • UM/UIM bodily injury
    • Litigation experience
    • PIP a plus, but not required
  • Willing to obtain all licenses within 60 days, including completing state-required testing.
  • Knowledge of state regulations, policy provisions, and standard operating procedures.
  • Willingness to travel for clients and claims need

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy
  • Work from anywhere to facilitate your work-life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment that might be needed. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Provide a manageable pending to deliver the service in a way always wanted from a dedicated account.
  • Listen to the Resolution Specialist's feedback to enhance and improve upon the long-standing challenges.
  • Work toward reducing and eliminating all the administrative work from a Resolution Specialist.
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment.

At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds.

Apply