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Remote Claims Assistant Jobs in Decatur, GA (NOW HIRING)

Berkley

Claim Manager

Atlanta, GA · On-site +1

Responsibilities The Claims Manager will supervise and direct work of claims team responsible for ... Ability to manage remote/ virtual teams * Ability to travel as requested Sponsorship ...

Berkley

Claim Manager - Early Resolution

Atlanta, GA · On-site +1

... claims. * 3 - 5 years of managerial or leadership experience preferred. * Proven ability to lead and develop remote or virtual teams. * Applicable adjusters license(s) to include - CA, CT, DE, FL, KY ...

Berkley

Claim Manager - Early Resolution

Atlanta, GA · On-site +1

... claims. * 3 - 5 years of managerial or leadership experience preferred. * Proven ability to lead and develop remote or virtual teams. * Applicable adjusters license(s) to include - CA, CT, DE, FL, KY ...

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Remote Claims Assistant information

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How much do remote claims assistant jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for remote claims assistant in Decatur, GA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.31 per hour, depending on experience, location, and employer.

What are Remote Claims Assistants?

Remote Claims Assistants are professionals who help process insurance claims from a remote location, often working from home. Their main duties include reviewing claim documents, verifying information, communicating with clients or claimants, and assisting claims adjusters in resolving cases. Using digital tools and secure platforms, they ensure claims are handled efficiently and in compliance with company policies. This role requires strong organizational skills, attention to detail, and the ability to communicate clearly with both customers and colleagues.

What are the key skills and qualifications needed to thrive as a Remote Claims Assistant, and why are they important?

To thrive as a Remote Claims Assistant, you need strong organizational abilities, attention to detail, and a background in administrative support or insurance claims processing. Familiarity with claims management software, basic data entry tools, and secure document handling systems is typically required. Outstanding communication, time management, and problem-solving skills help you excel in a virtual team environment. These competencies are crucial for ensuring efficient, accurate claims handling and superior customer service from a remote setting.

What are some common challenges faced by Remote Claims Assistants and how can they be managed effectively?

Remote Claims Assistants often face challenges such as staying organized while handling multiple claims, maintaining clear communication with claimants and team members across different time zones, and adapting to various claims management systems. To manage these effectively, it's important to develop strong time management skills, utilize digital tools for tracking tasks, and establish regular check-ins with supervisors or peers. Proactive communication and ongoing training on the company's claims process can also help ensure accuracy and efficiency in claim handling.
What are the most commonly searched types of Remote Claims jobs in Decatur, GA? The most popular types of Remote Claims jobs in Decatur, GA are:
What are popular job titles related to Remote Claims Assistant jobs in Decatur, GA? For Remote Claims Assistant jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Claims Assistant jobs in Decatur, GA look for? The top searched job categories for Remote Claims Assistant jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Claims Assistant jobs? Cities near Decatur, GA with the most Remote Claims Assistant job openings:
Remote Claims Assistant jobs near you
Infographic showing various Remote Claims Assistant job openings in Decatur, GA as of June 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.
Quality Reviewer

Quality Reviewer

Crawford and Company

Peachtree Corners, GA • On-site, Remote

$52K - $96K/yr

Full-time

Posted 12 days ago

Job description


We're looking for experienced Quality Reviewers to evaluate estimates and claims files for accuracy, compliance, and consistency. This role is ideal for detail-oriented professionals with strong Xactimate and property claims experience.
?? What We're Looking For
✔️ Active Adjuster License required
✔️ 2+ years of experience in estimating and/or property adjusting
✔️ Xactimate: 3+ years of hands-on experience
✔️ XactAnalysis: 3+ years of experience
✔️ Xactimate Level 2 Certification preferred
✔️ Strong analytical and documentation skills
?? Role Highlights
• 100% remote - open to candidates nationwide
• Non-driving, non-field role
Reviews low severity property and/or casualty claims to ensure quality and compliance with client instructions and service level agreements. Investigates and analyzes quality trends, recommends solutions and ensures corrections are made.
Responsibilities
  • Conducts thorough and accurate testing of claims before submission to clients. Claims are primary focused on personal lines and large national accounts with some limited commercial assignments.
  • Reviews and verifies claims information to ensure the proper processing in accordance with established quality standards.
  • Reads and interprets customer and vendor specifications. Reviews transactions and compares to the source documents to resolve errors and provides proper feedback.
  • Verifies corrected material and prepares quality assurance reports as appropriate.
  • Analyzes claims and process trends and makes corrective recommendations.
  • Assist in the identification of new procedures, methods and/or tools to improve the efficiency of the quality process.
  • Provides analysis and consulting support for the development and support of adjusters in the field. Provides detailed feedback to service centers regarding trends and anomalies in the claim files.
  • Continuous monitoring of process performance and reports performance to responsible management
  • Remains up-to-date with QA industry standards, principles and practices.
  • Continuing education and development of skills
  • Upholds the Crawford Code of Conduct.

Qualifications
  • Bachelors degree or an equivalent combination of education and experience.
  • Three years experience handling property and/or casualty claims with at least one year of audit/quality control experience.
  • Excellent writing and verbal communication skills
  • Strong analytical ability
  • Attention to detail
  • Must possess critical thinking, interpersonal, problem solving, teamwork, and organizational skills
  • Demonstrates excellent work ethic and focus on work, tasks, priorities and improving the QA process.
  • Must have or secure and maintain the appropriate license(s) as required by the state(s) at the adjuster level.
  • Must complete continuing education requirements as outlined by Crawford Educational Services

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