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Claims Assistant Jobs in Decatur, GA (NOW HIRING)

Assuranceamerica

Claims Assistant

Atlanta, GA

$18 - $22.75/hr

Claims Assistant Responsible for providing support and expertise as needed while assisting the Claims Management in overseeing all operations and functions; for assisting Claims Adjusters in sending ...

Lagardere Travel Retail

Claims Coordinator

Atlanta, GA · Hybrid

The Claims Coordinator is a vital contributor to the company's Safety and Workers' Compensation ... * Assist with creating training programs and policies designed to educate retail and restaurant ...

Corporate Positions

Claims Coordinator

Atlanta, GA · On-site

The Claims Coordinator is a vital contributor to the company's Safety and Workers' Compensation ... * Assist with creating training programs and policies designed to educate retail and restaurant ...

INTEGRO

VSC Claims Supervisor - Remote

Atlanta, GA · On-site +1

$70K - $75K/yr

Actively participate in daily planning and assignments of claims. * Assist in mentoring team members - Answer adjuster questions coach on claims processes; Auditing team members claims for accuracy.

Swinerton Incorporated

Scheduler

Atlanta, GA

... and claims Assist in claims preparation and analysis Develop scheduling department procedures Train field personnel in scheduling procedures Prepare "as built" schedules Complete other ...

KNAPP

Legal Executive Assistant

Kennesaw, GA · On-site

Manage the new project checklist * Assist with management of insurance certificate requests and claims * Assist in completing various requests for company information * Executive administrative ...

company1363

Assistant Superintendent

Atlanta, GA · On-site

... claims * Assist in enforcing schedule compliance with subcontractors * Shared responsibility for quantity, quality, and assignments of Juneau's hourly staff * Manager of consistent quality control ...

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Claims Assistant information

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How much do claims assistant jobs pay per hour?

As of May 30, 2026, the average hourly pay for claims assistant in Decatur, GA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.31 per hour, depending on experience, location, and employer.

What Are the Duties of a Claims Assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a Claims Assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a Claims Assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What does a Claims Assistant do?

A Claims Assistant supports insurance claims processing by gathering documents, verifying information, and communicating with clients, policyholders, and claims adjusters. They help ensure that claims are handled efficiently and accurately by entering data, preparing reports, and following up on outstanding items. Their role is essential in keeping the claims process organized and moving forward smoothly. Claims Assistants often work in offices for insurance companies or third-party administrators.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Decatur, GA? The most popular types of Claims jobs in Decatur, GA are:
What are popular job titles related to Claims Assistant jobs in Decatur, GA? For Claims Assistant jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Claims Assistant jobs in Decatur, GA look for? The top searched job categories for Claims Assistant jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Claims Assistant jobs? Cities near Decatur, GA with the most Claims Assistant job openings:
Claims Assistant jobs near you
Claims Assistant

Claims Assistant

Assuranceamerica

Atlanta, GA

$18 - $22.75/hr

Full-time

Posted 20 days ago

Job description

JOIN THE ASSURANCEAMERICA TEAM


Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team.


For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers.


Our team succeeds through diversity of thought, experiences, skills, and backgrounds.


Claims Assistant
Responsible for providing support and expertise as needed while assisting the Claims Management in overseeing all operations and functions; for assisting Claims Adjusters in sending mail, ordering supplies and other duties as assigned.


About the ROLE
Each day at AssuranceAmerica is different, but as a Claims Assistant, you will:


General handling of claims mail (open, date stamp, scan)
Send checks with documents by certified mail or overnight for Claims Department
Order supplies required for the Claims Department
Maintain and organize Claims Area printers
Assist in preparing reproductions of documents
Organizing events as needed.
Perform routine office support tasks as assigned
Assist any Claim employee who works from home with mail and printed items
Attend and participate in departmental meetings
Support, train, develop, and act as a back up to other areas such as the mail room
Abide by all company or department policies
Perform other duties as assigned by Claims Management

About YOU
Communication and analytical ability at a level to interact with associates, managers, agents and vendors.
Demonstrate team building and coordination skills.
Must possess strong interpersonal skills and the ability to present critical information to Senior Management.
Ability to manage multiple priorities and work independently.
Must meet company guidelines for attendance and punctuality and professional appearance/decorum.
Required
Associate or bachelor's degree required.
Must possess or have the ability to obtain a notary public license within six months of hire.

Experience working with Microsoft Office products.

Preferred
Prior office and/or Customer Service experience preferred.

Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Must be able to navigate various departments of the organization's physical premises.

About US
We are direct, results-driven, and dedicated to the success of our business and eachother.
We are a diverse group of thinkers and doers.
We offer many opportunities to grow in your professional skills and career.
We fight homelessness by directing 5% of our earnings from each policy we sell to organizationsthat help those in need. We call it our Generous Policy.

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