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Claims Assistant Jobs in Decatur, GA (NOW HIRING)

Claims Processor

Atlanta, GA · On-site

$16.25 - $20.75/hr

The Claims Processor is responsible to adjudicate claims, complete work assignments and meet ... Work closely with leadership to assist in mitigating trends as necessary. Independent judgment in ...

Perform delay and productivity analysis to calculate costs, write entitlement narratives, etc., for change orders and claims * Assist in mediation preparation and trade contractor negotiations ...

Perform delay and productivity analysis to calculate costs, write entitlement narratives, etc., for change orders and claims * Assist in mediation preparation and trade contractor negotiations ...

Perform delay and productivity analysis to calculate costs, write entitlement narratives, etc., for change orders and claims * Assist in mediation preparation and trade contractor negotiations ...

Be familiar with state statues concerning claims practices. * Assist in training of other claims agents to support the adjusting and settlement practices. * Maintain knowledge of industry and asset ...

Claims Coordinator

Marietta, GA · On-site

$17 - $22/hr

Training & development Claims Coordinator - Restoration Industry Join our team and help guide ... Review and upload documents, job notes, and photos-follow up on anything missing * Assist with or ...

May assist with targeted audits of a particular process or function (e.g. total loss handling, BI ... Prior claims management experience and/or auditing preferred. Skills & Competencies Communication ...

Job Title: Claims Examiner I Location: Encino, CA Reports to: Claims Manager Employment Type ... People Management No people management responsibility May assist in orienting and training less ...

This position ensures the company's claims are handled internally in compliance with industry best practices and company policies, without reliance on a third-party administrator. Key ...

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Claims Assistant information

See Decatur, GA salary details

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$27

How much do claims assistant jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for claims assistant in Decatur, GA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How to become a claims assistant?

To become a claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processing. Some employers prefer candidates with post-secondary education or relevant certifications, and on-the-job training is often provided. Proficiency in computer software and attention to detail are important for success in this role.

How much do adjusters make per claim?

Claims adjusters typically do not earn a fixed amount per claim; instead, they are usually salaried employees or paid hourly. Their income depends on factors such as experience, location, and the complexity of claims handled, with average annual salaries ranging from $50,000 to $80,000. Some adjusters may receive bonuses or commissions based on productivity or performance.

What Are the Duties of a Claims Assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a Claims Assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

Is claims a stressful job?

A claims assistant role can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. The job often requires attention to detail, communication skills, and the ability to work under pressure, which can contribute to stress levels.

What does a claims assistant do?

A claims assistant supports insurance claims processing by collecting and reviewing claim information, verifying documentation, and communicating with clients and adjusters. They often use specialized software and need strong organizational and communication skills to ensure accurate and efficient claim handling.
What are the most commonly searched types of Claims jobs in Decatur, GA? The most popular types of Claims jobs in Decatur, GA are:
What are popular job titles related to Claims Assistant jobs in Decatur, GA? For Claims Assistant jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Claims Assistant jobs in Decatur, GA look for? The top searched job categories for Claims Assistant jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Claims Assistant jobs? Cities near Decatur, GA with the most Claims Assistant job openings:

$16.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Marpai Administrators is a technology company transforming the Third-Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes.

ABOUT THE POSITION:

The Claims Processor will be responsible to for reviewing claims for accuracy, completeness, and eligibility. The Claims Processor is responsible to adjudicate claims, complete work assignments and meet established departmental metrics.

WHAT YOU WILL BE DOING:

Data entry of claims into system.

Review, analyze adjudicate claims

Validate the information on all claims to ensure there is no missing or incomplete information

Ability to understand and apply benefits as outlined in plan document

Maintain/manage all claim inventories in accordance with health plan and regulatory policies

Display maturity, composure and ability to operate under stressful conditions.

Complete daily assignments and update required spreadsheet

Complete end of day summary

Flexibility to change work direction as determined by management

Meet departmental standards for quality, production and attendance.

Analyst is flexible and able to commit to overtime based on business needs

Other duties as required

WHAT DO YOU NEED

Associates degree preferred

2+ yrs claims processing

Strong analytical, research, and communication skills.

Expansive knowledge of medical terminology.

Excellent verbal and written communication skills as well as exemplary organizational skills.

Work closely with leadership to assist in mitigating trends as necessary.

Independent judgment in decision-making and problem solving.

Computer skills in MS Word, Excel, PowerPoint, & Outlook at the intermediate or higher level.

Ability to multi-task & anticipate potential needs/problems.

Strong attention to detail.

Ability to understand and apply on-line documentation policies and procedures.

Excellent customer services skills including an ability to follow through, take ownership and drive all assigned tasks to completion.

Ability to handle large volumes of work, solve problems and manage multiple assignments while meeting critical deadlines.

HIPAA Compliance

WORK REQUIREMENTS:

Fast paced, dynamic work environment requiring the ability to be adaptive, innovative and flexible

Travel minimal

WHY WORK AT MARPAI?

We have great benefits:

Generous PTO

Medical and Prescription

EAP

FSA / HSA / Dependent Care

Dental

Vision

Life and Disability

STD/LTD

Voluntary Benefits: Critical Illness, Accident, Hospital

401k with Employer Match

LegalShield

Identity Theft Protection

Marpai is an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

This is a remote position.