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Claims Associate Jobs in Decatur, GA (NOW HIRING)

Ova Technologies

Associate claims

Alpharetta, GA · On-site

$17.25 - $23.50/hr

Associate - Claims As an Associate - Claims, you will be responsible for handling, processing, and reviewing insurance claims in an accurate and timely manner. The role requires attention to detail ...

AssuranceAmerica

Claims Assistant

Atlanta, GA · On-site

$18 - $22.75/hr

Claims Assistant Responsible for providing support and expertise as needed while assisting the ... Required: Associate or bachelor's degree required. Must possess or have the ability to obtain a ...

Assuranceamerica

Claims Assistant

Atlanta, GA

$18 - $22.75/hr

Claims Assistant Responsible for providing support and expertise as needed while assisting the ... Required Associate or bachelor's degree required. Must possess or have the ability to obtain a ...

Assuranceamerica

Casualty Claims Examiner

Atlanta, GA · Remote

The Casualty Claims Examiner will work alongside claims management, providing direction and ... Skills & Competencies Communication and analytical ability at a level to interact with associates ...

Elevance Health

Claims Auditor Lead

Atlanta, GA · Hybrid

Claims Auditor Lead Hybrid 1: This role requires associates to be in-office1 - 2days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work ...

Jackson Healthcare

VP, Claims

Alpharetta, GA · On-site

Headquartered in metro Atlanta, we're powered by more than 2,600 associates and over 20,000 ... The VP, Claims will own the strategy and execution of our claims function across our 22 operating ...

Jackson Healthcare

VP, Claims

Alpharetta, GA

Headquartered in metro Atlanta, we're powered by more than 2,600 associates and over 20,000 ... The VP, Claims will own the strategy and execution of our claims function across our 22 operating ...

Jackson Healthcare

VP, Claims

Alpharetta, GA · On-site

Headquartered in metro Atlanta, we're powered by more than 2,600 associates and over 20,000 ... The VP, Claims will own the strategy and execution of our claims function across our 22 operating ...

Elevance Health

Claims Auditor Senior

Atlanta, GA

$22.70 - $37.44/hr

Claims Auditor Senior Claims Auditor Senior Hybrid 1: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support ...

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How much do claims associate jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for claims associate in Decatur, GA is $20.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.55 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a Claims Associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Decatur, GA? The most popular types of Claims jobs in Decatur, GA are:
What are popular job titles related to Claims Associate jobs in Decatur, GA? For Claims Associate jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Decatur, GA look for? The top searched job categories for Claims Associate jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Claims Associate jobs? Cities near Decatur, GA with the most Claims Associate job openings:
Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Decatur, GA as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,620 per year, or $20.5 per hour.

Associate claims

Ova Technologies

Alpharetta, GA • On-site

$17.25 - $23.50/hr

Other

Re-posted 11 days ago

Job description

Associate – Claims

As an Associate – Claims, you will be responsible for handling, processing, and reviewing insurance claims in an accurate and timely manner. The role requires attention to detail, analytical thinking, and strong communication skills to ensure claims are processed fairly while maintaining compliance with company policies and regulatory guidelines.

Key Responsibilities
  • Review and process insurance claims submitted by customers, hospitals, or third parties.
  • Verify claim information, policy coverage, and required documentation.
  • Ensure timely resolution of claims by coordinating with internal teams and external stakeholders.
  • Investigate discrepancies, identify potential fraud, and escalate complex cases.
  • Maintain accurate claim records in the system for reporting and auditing purposes.
  • Communicate claim decisions (approval, rejection, or further requirements) to customers with empathy and professionalism.
  • Support the team in achieving turnaround time (TAT), quality, and compliance targets.
  • Stay updated on policy guidelines, insurance products, and regulatory changes.

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