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Claims Associate Jobs in Decatur, GA (NOW HIRING)

Assuranceamerica

Claims Assistant

Atlanta, GA

$18 - $22.75/hr

Claims Assistant Responsible for providing support and expertise as needed while assisting the ... Required Associate or bachelor's degree required. Must possess or have the ability to obtain a ...

Home Depot

Manager - Claims

Atlanta, GA · On-site

... associates, and the Legal department. Regularly communicates claim status and trends to senior management and other stakeholders. * 25% Team Leadership - Manages and develops the in-house claims ...

Lagardere Travel Retail

Claims Coordinator

Atlanta, GA · Hybrid

The Claims Coordinator is a vital contributor to the company's Safety and Workers' Compensation ... Work with management teams and associates on utilizing the Company Return to Work program to ensure ...

Assuranceamerica

Casualty Claims Examiner

Atlanta, GA · Remote

The Casualty Claims Examiner will work alongside claims management, providing direction and ... Skills & Competencies Communication and analytical ability at a level to interact with associates ...

Corporate Positions

Claims Coordinator

Atlanta, GA · On-site

The Claims Coordinator is a vital contributor to the company's Safety and Workers' Compensation ... Work with management teams and associates on utilizing the Company Return to Work program to ensure ...

Jackson Healthcare

VP, Claims

Alpharetta, GA

Headquartered in metro Atlanta, we're powered by more than 2,600 associates and over 20,000 ... The VP, Claims will own the strategy and execution of our claims function across our 22 operating ...

Jackson Healthcare

VP, Claims

Alpharetta, GA · On-site

Headquartered in metro Atlanta, we're powered by more than 2,600 associates and over 20,000 ... The VP, Claims will own the strategy and execution of our claims function across our 22 operating ...

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How much do claims associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for claims associate in Decatur, GA is $20.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.55 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Decatur, GA? The most popular types of Claims jobs in Decatur, GA are:
What are popular job titles related to Claims Associate jobs in Decatur, GA? For Claims Associate jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Decatur, GA look for? The top searched job categories for Claims Associate jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Claims Associate jobs? Cities near Decatur, GA with the most Claims Associate job openings:
Claims Associate jobs near you
Associate Claims Consultant

Associate Claims Consultant

Brown & Brown Insurance

Sandy Springs, GA

$17.50 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown's Risk Solutions team, formerly Beecher Carlson, is looking for an Associate Claims Consultant to join the team in Atlanta, GA.

As an Associate Claims Consultant, you will be responsible for all claims on assigned accounts. The Associate Claims Consultant manages, supervises, coordinates, and handles, as appropriate, all claims on behalf of client(s). This includes working with third parties and insurance carriers in gathering information and resolving claim issues; being responsible for seeing that all proper claims administration procedures are outlined with the client, implemented, and followed accordingly for all claims on assigned accounts; ensuring all duties and claims are managed in accordancetopolicies and procedures. Additional responsibilities include but are not limited to:

  • Work with client to support all related claim functions

  • Establish andmaintainfiles, practices, and procedures as required byaudit-compliant standards

  • Interface, and coordinate the activities with theclaimsteams internally and externally

  • Develop andmonitorclient-specificclaims handling Instructions

  • Generate and analyze various reports tracking client's performance in matters of claim reporting, number of incidents, activation percent, claims costs, and any other information as requested

  • Provide inputto the senior claims team membersto keepthe clientapprised at all times of matters affecting the account, including analysis and recommendations

  • Develop rapport with clients' field personnel and client's corporate staff as necessary

  • Remain current on legislation and issues in the claims field and related insuranceareas

  • Maintain effective communication with loss control departments, (internal and external)

  • Maximizeutilizingavailable systems and software

  • Adhere to internal and Sarbanes-Oxley policies and procedures

  • Other duties as assigned

Qualifications:

Required

  • Bachelor's degree with 3-5 years of related experience

  • Maintain effective working relationships with brokers, clients, and carriers.

  • Keep current on common and statutory law and informclientsas necessary.

  • Attend required training sessions, courses, etc. to develop andmaintainup-to-date skills and product knowledge.

  • Maintainan appropriate levelof confidentiality of information processed.

  • Follow all company policies and procedures

  • Maintainappropriate statebrokers' licensing

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health &Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".

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