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Claims Coordinator Jobs in Decatur, GA (NOW HIRING)

Supervise Claims Coordinator, overseeing claim intake, rental coordination, monthly reporting, and day-to-day customer inquiries. * Serve as an escalation point for customer service issues that are ...

Claims Manager

Atlanta, GA · On-site

$95 - $130/hr

Supervise Claims Coordinator, overseeing claim intake, rental coordination, monthly reporting, and day-to-day customer inquiries. * Serve as an escalation point for customer service issues that are ...

Supervise Claims Coordinator, overseeing claim intake, rental coordination, monthly reporting, and day-to-day customer inquiries. * Serve as an escalation point for customer service issues that are ...

Associate claims

Alpharetta, GA · On-site

$17.25 - $23.50/hr

Ensure timely resolution of claims by coordinating with internal teams and external stakeholders. * Investigate discrepancies, identify potential fraud, and escalate complex cases. * Maintain ...

Claims Assistant

Atlanta, GA · On-site

$18 - $22.75/hr

Claims Assistant Responsible for providing support and expertise as needed while assisting the ... Demonstrate team building and coordination skills. Must possess strong interpersonal skills and the ...

Claims Adjuster I/II (Mid-Level) - Auto Liability Department: Claims Reports To: Claims Manager ... coordination with independent adjusters, engineers, and other experts as needed. * Analyze ...

Claims Adjuster I/II (Mid-Level) -- Auto Liability Department: Claims Reports To: Claims Manager ... coordination with independent adjusters, engineers, and other experts as needed. * Analyze ...

The position is responsible for coordinating all aspects of the claim resolution process in ... Manages highly complex investigations of claims, including coverage issues, liability ...

The assignment includes all aspects of the claims and litigation process and requires coordination with external and internal business partners, including outside experts, legal counsel, underwriting ...

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Claims Coordinator information

See Decatur, GA salary details

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How much do claims coordinator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for claims coordinator in Decatur, GA is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.46 per hour, depending on experience, location, and employer.

What does a claims coordinator do?

A Claims Coordinator is responsible for managing and processing insurance claims from start to finish. They review, verify, and file claims, communicate with clients and insurance providers, and ensure all documentation is accurate and complete. Their role often involves investigating claims, resolving discrepancies, and following up to ensure timely settlements. Claims Coordinators play a key role in making sure the claims process runs smoothly and efficiently for all parties involved.

What are the key skills and qualifications needed to thrive as a claims coordinator, and why are they important?

To thrive as a Claims Coordinator, you need a solid understanding of insurance processes, attention to detail, and strong organizational skills, often supported by a degree in business or a related field. Familiarity with claims management software, Microsoft Office Suite, and knowledge of relevant regulations or industry certifications are advantageous. Excellent communication, problem-solving abilities, and customer service orientation help you effectively manage claims and liaise with stakeholders. These skills ensure accurate claims processing, efficient workflow, and high client satisfaction in a deadline-driven environment.

What are some common challenges a claims coordinator may face, and how can they be managed effectively?

Claims Coordinators often encounter challenges such as managing a high volume of claims, ensuring accuracy in documentation, and coordinating communication between multiple parties like clients, insurers, and healthcare providers. Staying organized with strong attention to detail helps prevent errors, while clear communication skills can resolve misunderstandings quickly. Utilizing claims management software and collaborating closely with team members can streamline processes and improve efficiency, making it easier to handle the workload and deliver timely resolutions.

What is the difference between Claims Coordinator vs Claims Processor?

AspectClaims CoordinatorClaims Processor
Required CredentialsHigh school diploma or equivalent; certifications like CPC or similar beneficialHigh school diploma or equivalent; certifications like CPC often preferred
Work EnvironmentOffice setting, collaborating with insurance agents and clientsOffice environment, handling claims data and processing paperwork
Employer & Industry UsageInsurance companies, healthcare providers, third-party administratorsInsurance companies, healthcare organizations, claims processing centers
Common Search & ComparisonYesYes

Claims Coordinators oversee the claims process, coordinate between parties, and ensure timely resolution. Claims Processors focus on reviewing, inputting, and processing claims data. While both roles require similar credentials and work in related environments, Claims Coordinators have a broader role involving coordination and communication, whereas Claims Processors primarily handle data entry and processing tasks.

What are the most commonly searched types of Claims jobs in Decatur, GA?

The most popular types of Claims jobs in Decatur, GA are:

What are popular job titles related to Claims Coordinator jobs in Decatur, GA?

For Claims Coordinator jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Claims Coordinator jobs in Decatur, GA look for?

The top searched job categories for Claims Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Claims Coordinator jobs?

Cities near Decatur, GA with the most Claims Coordinator job openings:

Infographic showing various Claims Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $42,722 per year, or $20.5 per hour.

Claims Coordinator

ServiceMaster Restore 11467 - Marietta

Marietta, GA • On-site

$17 - $22/hr

Full-time

Dental, Vision, Retirement, PTO

Re-posted 6 days ago


Job description

Benefits:
  • 401(k)
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Training & development

Claims Coordinator – Restoration Industry

Join our team and help guide homeowners through one of the most important processes after a disaster—restoring their peace of mind. We're looking for a detail-oriented, proactive Claims Coordinator to manage restoration claims from start to finish. If you thrive in a fast-paced environment, enjoy helping people, and are highly organized—we want to meet you.
What You’ll Do:
  • Manage claims from First Notice of Loss (FNOL) through job completion using our CRM
  • Dispatch technicians based on availability and job urgency
  • Track job progress to ensure we meet insurance carrier SLAs and internal deadlines
  • Communicate clearly with homeowners, insurance adjusters, and mortgage companies
  • Review and upload documents, job notes, and photos—follow up on anything missing
  • Assist with or draft Xactimate estimates; ensure accuracy before submission
  • Handle customer concerns quickly and escalate issues when necessary
  • Keep daily job documentation organized and up to date
  • Work closely with Project Managers, Estimators, and technicians to keep projects moving
What We’re Looking For:
  • High school diploma or GED required; college preferred
  • 1–3 years of Xactimate (X1 or 28) experience preferred
  • Strong customer service and communication skills
  • Excellent organization, time management, and attention to detail
  • Comfortable with Microsoft Office and CRM tools
  • Calm and professional under pressure
  • IICRC certifications (WRT, ASD, OCT, etc.) a plus
Why You’ll Love Working With Us:
  • Make a meaningful impact during people’s toughest times
  • Supportive team atmosphere with room for growth
  • Competitive pay, training, and benefits
  • Fast-paced, never-boring environment
  • Opportunity to learn restoration and claims management from the inside out
Physical Requirements:
  • Sitting and computer use for extended periods
  • Occasional lifting (up to 20 lbs)
  • Frequent typing, phone use, and task switching
Apply today and become the reliable link between our field crews, our clients, and our insurance partners!