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Remote Claims Adjuster Jobs in Raleigh, NC (NOW HIRING)

TEKsystems

Email Customer Service Reps

Raleigh, NC · Remote

$16/hr

... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take ...

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All JobsClaims Adjuster JobsRemote Claims Adjuster JobsRemote Claims Adjuster Jobs in Raleigh, NC

Remote Claims Adjuster information

See Raleigh, NC salary details

$29.6K

$62.8K

$87.5K

How much do remote claims adjuster jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote claims adjuster in Raleigh, NC is $62,801.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $73,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote claims adjuster, and why are they important?

To thrive as a Remote Claims Adjuster, you need strong analytical skills, attention to detail, and a relevant educational background such as a bachelor's degree or industry certifications like AIC or CPCU. Familiarity with claims management software, digital communication tools, and document management systems is typically required. Effective communication, negotiation, and time management help you excel in handling complex claims and working independently. These skills ensure accurate claims processing, timely resolutions, and high customer satisfaction in a virtual work environment.

What is a remote claims adjuster?

A Remote Claims Adjuster is an insurance professional who evaluates and processes insurance claims from a remote location, rather than from a traditional office. They review documentation, investigate claims, communicate with policyholders, and determine the validity and value of each claim using digital tools and software. This role requires strong analytical, communication, and organizational skills, as well as the ability to work independently. Remote Claims Adjusters often handle claims related to property, auto, health, or other types of insurance, depending on their employer.

What does a remote claims adjuster do?

The job duties of a remote claims adjuster involve taking steps to review, analyze, and investigate insurance claims. As a remote claims adjuster, you work from home, but you may have to travel to investigate cases related to vehicles or property. You view documents and reports related to the claim and assess variables, such as liability and the coverage offered in the insurance policy. You consult with experts, including doctors in the case of casualty claims. You may assist in the settlement of a claim by negotiating with the insurance policyholder.

What are some common challenges faced by remote claims adjusters and how can they be managed?

One common challenge for remote claims adjusters is maintaining effective communication with clients, colleagues, and third parties without face-to-face interactions. Adjusters must be proactive in using technology, such as video calls and secure messaging, to gather information and provide updates. Additionally, managing a structured workday and handling multiple claims simultaneously can be demanding; strong organizational skills and the ability to prioritize tasks are essential. Regular check-ins with team members and leveraging digital tools can help remote adjusters stay connected and efficient.

How much do remote claims adjusters make?

Remote claims adjusters typically earn between $45,000 and $75,000 annually, depending on experience, location, and the complexity of claims handled. Some experienced adjusters or those working for specialized insurance companies can earn over $80,000 per year. Compensation may also include bonuses and benefits based on performance and certifications such as the AIC or CPCU.
More about Remote Claims Adjuster jobs
What are the most commonly searched types of Claims Adjuster jobs in Raleigh, NC? The most popular types of Claims Adjuster jobs in Raleigh, NC are:
What are popular job titles related to Remote Claims Adjuster jobs in Raleigh, NC? For Remote Claims Adjuster jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Claims Adjuster jobs in Raleigh, NC look for? The top searched job categories for Remote Claims Adjuster jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Claims Adjuster jobs? Cities near Raleigh, NC with the most Remote Claims Adjuster job openings:
Remote Claims Adjuster jobs near you
Infographic showing various Remote Claims Adjuster job openings in Raleigh, NC as of August 2026, with employment types broken down into 70% Full Time, 10% Part Time, 10% Temporary, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $62,801 per year, or $30.2 per hour.

Customer Service Representative

BridgePoint Works

Raleigh, NC • Remote

$21 - $29/hr

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

Job description

Customer Service Representative (Remote USA) | $21-$29 per Hour

Are You a Customer Champion?

At Bridgepoint Works, we take pride in exceptional service and seamless client experiences. If you're someone who thrives on helping others, solving problems, and creating positive interactions, then this is the role for you!

As a Customer Service Representative, you'll be the first point of contact for our clients, ensuring they receive top-notch support and solutions. You'll play a key role in maintaining our reputation for excellence while working remotely from anywhere in the USA.

This role offers a competitive pay range of $21-$29 per hour and a chance to grow within a thriving company.

Why Bridgepoint Works?

Were a large-scale civil engineering company committed to innovation, excellence, and community impact. But what truly sets us apart is our people-first culture. We believe in empowering our employees, providing them with career growth opportunities, and creating an environment where everyone's contributions matter.

As a Customer Service Representative, you'll be a vital part of our success ensuring our clients receive the best possible experience when working with us.

What You'll Be Doing

  • Respond to customer inquiries via phone, email, and chat with professionalism and efficiency.
  • Troubleshoot and resolve client issues, providing clear and effective solutions.

  • Maintain accurate records of customer interactions in our CRM system.

  • Collaborate with internal teams to ensure seamless service delivery.

  • Proactively identify customer needs and recommend helpful solutions.

  • Stay up to date on company services to provide accurate and insightful assistance.

  • Represent Bridgepoint Works with empathy, enthusiasm, and expertise.

What We're Looking For

Were looking for empathetic problem-solvers who can handle multiple conversations at once while maintaining a positive and professional tone. If you're passionate about helping people and creating seamless customer experiences, we want to hear from you!

Must-Haves:

  • 2+ years of experience in customer service or a related role.

  • Excellent communication skills both written and verbal.

  • Ability to handle multiple tasks while maintaining attention to detail.

  • Strong problem-solving skills and a customer-first mindset.

  • Tech-savvy with the ability to learn and use CRM and support tools.

  • Self-motivated and able to work effectively in a remote environment.

Nice-to-Haves:

  • Experience in engineering, construction, or infrastructure-related industries.

  • Familiarity with CRM platforms, help desk software, or ticketing systems.

  • Previous experience in a high-volume support environment.

What's In It for You?

  • Competitive pay $21-$29 per hour.

  • 100% remote Work from anywhere in the USA.

  • Career growth opportunities We promote from within and invest in our team.

  • Collaborative culture Join a supportive team that values your work.

  • Comprehensive benefits Health, dental, vision, and more.

  • Paid time off Because work-life balance matters.

Ready to Make a Difference? Apply Now!

If you love helping people, solving problems, and making a real impact, this is your chance. Apply today and join Bridgepoint Works as our next Customer Service Representative!

Apply