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Remote Chat Support Jobs in Edmonds, WA (NOW HIRING)

Stripe

Technical Solutions Engineer

Seattle, WA · On-site +1

The Technical Solutions Engineering (TSE) team is the glue that supports our developer-users and ... This role is remote but requires candidates to be located in the Mountain or Pacific time zones.

Cecelia Health

Telehealth Registered Dietitian

Seattle, WA · On-site +1

$42 - $47/hr

... phone, video, chat, text, and email. * Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians. * Engage in remote patient ...

DataRobot

Agentic AI Intern

Seattle, WA · Remote

... support ticket lifecycle management (categorization, diagnosis, routing, status updates, and ... This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ...

DataRobot

Agentic AI Intern

Seattle, WA · Remote

... support ticket lifecycle management (categorization, diagnosis, routing, status updates, and ... This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ...

System One

Helpdesk Technician

Bellevue, WA · Remote

$20.50 - $27.75/hr

The position is primarily based at the Bellevue headquarters, supporting both in-person and remote staff. Key Responsibilities: * Utilize and enhance our internal and external knowledge base ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Edmonds, WA

Remote Chat Support information

See Edmonds, WA salary details

$15

$28

$49

How much do remote chat support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote chat support in Edmonds, WA is $28.60, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $31.15 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Edmonds, WA? For Remote Chat Support jobs in Edmonds, WA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Edmonds, WA look for? The top searched job categories for Remote Chat Support jobs in Edmonds, WA are:
What cities near Edmonds, WA are hiring for Remote Chat Support jobs? Cities near Edmonds, WA with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Edmonds, WA as of August 2026, with employment types broken down into 74% Full Time, 8% Temporary, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $59,496 per year, or $28.6 per hour.

Technical Solutions Engineer

Stripe

Seattle, WA • On-site, Remote

Full-time

Posted 25 days ago

Job description

Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe is beloved by developers for the simplicity of our APIs, the thoroughness of our documentation, and our focus on developer experience. The Technical Solutions Engineering (TSE) team is the glue that supports our developer-users and champions developer experience as being central to the overall experience of our users. TSE interacts directly with developer-users more than any other team at Stripe, so your role will have a significant impact on what Stripe is known for and values most. When we do our job well, developers all over the world are able to smoothly launch and grow their businesses on Stripe, whether they're integrating payments for the first time or building complex financial systems.
What you'll do
TSEs understand the fundamentals of programming incredibly well and eagerly jump in and familiarize themselves with others' code. You will do a wide variety of things, including explaining technical concepts about Stripe's products, build and debug integrations with developers, and produce/improve guides that help our users solve particular problems to be successful with Stripe. You will interact with developers of all skill levels through a variety of mediums, enabling them to be successful when using Stripe.
Early on, current team members will devote a large amount of time to teaching you and helping you get to a level of comfort and expertise with Stripe, its services, and how we interact with users. Later, we'd love for you to take on this role with others on the team and Stripes broadly, as teaching is a great way to learn and to reinforce what you know.
If you're someone who enjoys working with all kinds of code, is a fast researcher, a strong writer, and enthusiastic about helping others build mission-critical products with Stripe, we want to hear from you!
Responsibilities
  • Communicate with a number of external developers and aid them in building their applications against Stripe's infrastructure in a number of programming languages (including Java, Python, Ruby, PHP, Go, NodeJS, .NET, ReactJS, React Native, Swift, Objective-C, Kotlin, and Java for Android).
  • Unblock external developers with their thorniest integration challenges through a variety of support channels including email, ticketing software, internal issue trackers, community platforms (like StackOverflow), and real-time chat software (like Slack and Discord)
  • Develop and maintain internal and external documentation, examples, integration demos, and code-snippets that demonstrate usage patterns of the Stripe infrastructure.
  • Identify points of friction developers encounter and collaborate with engineering teams to make Stripe products better. Participate in a number of extended engineering teams' regular planning sessions, design reviews, and development meetings.
  • Develop and maintain a suite of internal support tooling for TSE and Stripe Support more broadly e.g. a retrieval augmented generation LLM-based Copilot tool or the Invoice Explainer Admin tool.
  • Act as a developer advocate and educational resource internal to the organization by regularly assembling training for non-developers internal to the organization and responding in real-time to product integration questions.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
This role is remote but requires candidates to be located in the Mountain or Pacific time zones.
Minimum requirements
  • At least 4 years of full-stack software development experience, with a proven track record of building web or mobile applications that deliver high-quality user experiences
  • Direct experience explaining technical concepts, and would be comfortable explaining how Stripe works to both technical and non-technical audiences
  • Understands how to write good, clean code in multiple programming languages, as well as how to read code that might not be quite as well written
  • Ability to help users during working hours in the region you are in. This may occasionally include providing weekend coverage for monitoring/supporting critical infrastructure, which TSEs are uniquely equipped to assist with given the team's knowledge around Stripe's products and active integrations. The team is largely remote, and we are very supportive of working arrangements that allow for family care and other needs to be met.
Preferred qualifications
  • Enjoys writing in a clear and quick manner
  • General software engineering skills are important to us, as we understand that new languages and frameworks can be learned if you understand the concepts
  • Experience teaching or coaching developers
  • Comfort working with a great deal of autonomy and limited supervision
  • Degree in Computer Science, Software/Computer Engineering, or a related analytical field of study

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