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Remote Chat Support Jobs in Edmonds, WA (NOW HIRING)

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Remote Chat Support information

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$15

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How much do remote chat support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote chat support in Edmonds, WA is $28.60, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $31.15 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Edmonds, WA?

For Remote Chat Support jobs in Edmonds, WA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Edmonds, WA look for?

The top searched job categories for Remote Chat Support jobs in Edmonds, WA are:

What cities near Edmonds, WA are hiring for Remote Chat Support jobs?

Cities near Edmonds, WA with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Edmonds, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $59,496 per year, or $28.6 per hour.

Remote Licensed Mental Health Counselor - Full-Time

Hope for Mental Health Services

Mill Creek, WA • Remote

Full-time

Posted 5 days ago


Job description

Position Overview

Join our dedicated team at Hope for Mental Health Services as a Remote Licensed Mental Health Counselor, where you’ll play a pivotal role in enhancing the mental well-being of our clients from the comfort of your home. This full-time position offers you the flexibility to create your own schedule while providing essential support to individuals seeking mental health care.

About the Organization

Hope for Mental Health Services is committed to providing high-quality, accessible mental health support through innovative telehealth solutions. Our mission is to empower individuals to navigate their mental health challenges, improve their quality of life, and foster well-being with compassion and professionalism. With a focus on holistic care, we ensure that our therapists are equipped with the resources and support they need to thrive in a remote setting.

Work Environment

This position operates in a 100% remote environment, with a telehealth facility that allows you to deliver counseling services effectively from anywhere. As part of our dedicated team, you will use our state-of-the-art counselor dashboard to manage client bookings, schedules, and documentation seamlessly. Enjoy the convenience of working from Mill Creek, Washington, while impacting lives across the country.

Key Responsibilities
  • Conduct individual therapy sessions via video chat, utilizing evidence-based practices to support client mental health improvement.
  • Facilitate discussions that encourage clients to explore their emotions, experiences, and interpersonal dynamics, fostering deeper self-awareness.
  • Advocate for clients by helping them identify and articulate personal goals, empowering them to embark on their healing journey.
  • Evaluate clients' mental health statuses and develop tailored, solution-focused treatment plans based on thorough assessments.
  • Utilize our comprehensive counselor platform to document client interactions and maintain high standards of care with minimal administrative burden.
Patient Population / Client Focus

Our clients primarily consist of stable adults with low acuity mental health concerns, ensuring a manageable caseload that allows for meaningful engagement. We pre-screen all clients to ensure they are appropriate matches for telehealth therapy, and we match you based on your specialties and demographic preferences. This targeted approach fosters a strong therapeutic alliance and improves outcomes.

Qualifications
  • A Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology is required.
  • Active and unrestricted licensure to practice as an independent mental health professional, such as an LMFT, LMHC, or LICSW.
  • No limited or provisional licenses; candidates must be free of any disciplinary actions affecting practice.
  • Strong aptitude for making professional evaluations and decisions regarding treatment planning and implementation.
  • Exceptional interpersonal skills, characterized by empathy and a supportive demeanor, conducive to building rapport with clients.
  • Proficiency in technology, with the capability to utilize digital tools effectively in delivering care.
Preferred Experience
  • A demonstrated track record of providing individual therapy.
  • Experience in utilizing telehealth platforms or virtual therapy modalities is a plus.
  • Specialization in areas such as trauma, anxiety, depression, or relationship counseling may enhance client matching.
Compensation and Benefits
  • Competitive salary ranging from USD 52,000 to 70,000 annually, based on experience and hours worked.
  • Flexible pay structure with weekly direct deposit, ensuring timely financial support.
  • A monthly healthcare stipend for full-time counselors to assist with personal health expenditures.
  • Minimal paperwork responsibilities, as all administrative tasks are handled by our dedicated support staff.
Career Growth Opportunities

At Hope for Mental Health Services, we believe in investing in our team’s professional development. As you gain experience, you will have opportunities to specialize further in your areas of interest, participate in ongoing training, and potentially take on leadership roles within the organization. As a pioneer in telehealth therapy, you will also be well-positioned to adapt to the evolving mental health landscape.

Why Join Our Team

By choosing to work with us, you will enjoy the autonomy of remote work, the fulfillment of making a significant impact in the lives of clients, and the benefits of a supportive organization that prioritizes therapist well-being. You’ll receive unlimited client referrals and a full caseload within weeks, freeing you from the need for extensive self-marketing. We are passionate about promoting mental wellness and are looking for like-minded professionals to join our mission.

Application Information

If you are ready to make a difference in people’s lives and grow your career within a supportive telehealth environment, we invite you to apply today. Please submit your resume outlining your qualifications and enthusiasm for joining our team, and take the next step in your rewarding journey with Hope for Mental Health Services!