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Remote Chat Support Jobs in Edmonds, WA (NOW HIRING)

Remote Customer Service Specialist

Seattle, WA · On-site +1

$19.25 - $25.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Customer Support Representative (Remote)

Seattle, WA · Remote

$19.25 - $24.75/hr

As a Customer Support Representative, you'll be the first point of contact for our customers ... A remote work environment that is compliant with cybersecurity and other company workplace policies

Remote Senior Accountant (WA)

Seattle, WA · Remote

$75K - $95K/yr

... accounting support. We are growing our client base, and were looking for Senior Accounting ... Questions are asked every day between team members in Google Chat, and we add those questions to ...

Remote Senior Accountant (WA)

Seattle, WA · On-site +1

$84K - $105K/yr

... accounting support. We are growing our client base, and we're looking for Senior Accounting ... Questions are asked every day between team members in Google Chat, and we add those questions to ...

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Remote Chat Support information

See Edmonds, WA salary details

$15

$28

$49

How much do remote chat support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote chat support in Edmonds, WA is $28.60, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $31.15 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Edmonds, WA? For Remote Chat Support jobs in Edmonds, WA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Edmonds, WA look for? The top searched job categories for Remote Chat Support jobs in Edmonds, WA are:
What cities near Edmonds, WA are hiring for Remote Chat Support jobs? Cities near Edmonds, WA with the most Remote Chat Support job openings:

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Seattle, WA • Remote

$18.25 - $24.75/hr

Full-time

Posted 12 days ago


Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.