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Remote Chat Support Jobs in Spokane, WA (NOW HIRING)

TEKsystems

Remote Insurance Call Center Rep

Spokane, WA · On-site +1

$20/hr

Support additional duties, projects, and operational needs as assigned. Skills & Qualifications ... Can choose remote, hybrid, or onsite in Spokane, WA. We reserve the right to pay above or below the ...

TEKsystems

Remote Insurance Call Center Rep

Spokane, WA · On-site +1

$20/hr

Support additional duties, projects, and operational needs as assigned. Skills & Qualifications ... Can choose remote, hybrid, or onsite in Spokane, WA. We reserve the right to pay above or below the ...

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Spokane, WA

Remote Chat Support information

See Spokane, WA salary details

$14

$26

$45

How much do remote chat support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote chat support in Spokane, WA is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.70 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Spokane, WA? The most popular types of Chat Support jobs in Spokane, WA are:
What are popular job titles related to Remote Chat Support jobs in Spokane, WA? For Remote Chat Support jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Spokane, WA look for? The top searched job categories for Remote Chat Support jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Remote Chat Support jobs? Cities near Spokane, WA with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Spokane, WA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,782 per year, or $26.3 per hour.
Technical Support Representative

Technical Support Representative

Corporate Tools

Post Falls, ID • On-site, Remote

$18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Overview
Corporate Tools is looking to add more tech savvy people to our web services super team. In this role, you will be responsible for providing customer service and technical support to clients of our domain and web hosting branch of services. You will serve as a primary point of contact for clients, assisting them with inquiries, troubleshooting issues, and ensuring their satisfaction with our services. Your expertise and attention to detail will be crucial in delivering a seamless customer experience.
We've coded this job as "Flex," which means that it can be performed remotely, providing flexibility for our team members. The shift is Monday-Friday 8:00am-4:30pm and that is PST. If you are in a different time zone, you must adjust to this schedule.
Wage
$18.50 / hour
Benefits
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
  • Trail Mix Bar - oh yeah

Responsibilities
  • Act as the first point of contact for customers, assisting via phone, email, potentially chat, and who knows what other ways in the future.
  • Address customer inquiries, concerns, and technical issues related to domains, web hosting, email, DNS, and other related services.
  • Guide customers through the process of registering, transferring, and managing their domain names.
  • Assist customers with website setup, domain configuration, and troubleshooting website-related issues.
  • Collaborate with internal teams, including technical support and account management, to resolve complex customer issues and ensure timely resolution.
  • Educate customers on best practices for domain management, DNS setup, and web hosting configurations.
  • Maintain accurate customer records, update account information, and document all customer interactions in the CRM system.
  • Identify opportunities to upsell or cross-sell additional products and services to customers based on their needs.
  • Stay up to date with industry trends and advancements in domain and web hosting technologies.
  • Other client support duties as needed.

Requirements
  • Strong empathy, ability to see challenges from the customer's point of view coupled with a passion to help.
  • Knowledge or strong desire to learn domain registration, DNS management, web hosting concepts, and related protocols (e.g., HTTP, FTP, SMTP).
  • Familiarity with popular content management systems (e.g., WordPress, Joomla) and website builders (e.g., Wix, Weebly).
  • Proficiency or strong desire to learn to troubleshoot website-related issues, such as DNS configuration, SSL certificates, and email setup.
  • Excellent communication skills, both verbal and written, with a friendly and personalized approach.
  • Technical aptitude and the ability to quickly learn and adapt to new technologies and processes.
  • Experience working with CRM systems and proficiency in using support tools and ticketing systems.
  • Flexibility to work in a fast-paced environment, potentially including some temporary changes in set shift, occasional weekends, and occasional holidays.
  • Strong attention to detail with a no-exception approach to protecting account privacy.

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