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Remote Technical Support Analyst Remote Jobs in Spokane, WA

Banner Bank

Credit Analyst (remote WA)

Spokane, WA · Remote

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

Banner Bank

Credit Analyst (remote WA)

Spokane, WA · Remote

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

Banner Bank

Credit Analyst (remote WA)

Spokane, WA · On-site +1

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

Banner Bank

Credit Analyst (remote WA)

Spokane, WA · On-site +1

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

Banner Bank

Credit Analyst (remote WA, ID)

Spokane, WA · On-site +1

Support new, renewed, and existing loan requests ranging from simple to moderately complex ... Ag analysis preferred What helps you shine * You're comfortable analyzing financial statements, tax ...

ROI Agency

Data Engineer IV (Remote)

Spokane, WA · Remote

$115K - $139K/yr

... supporting advanced analytics, operational workflows, and integration across business domains ... Solve the most complex technical problems, including distributed system bottlenecks, data quality ...

ROI Agency

Data Engineer IV (Remote)

Spokane, WA · Remote

$117K - $140K/yr

... supporting advanced analytics, operational workflows, and integration across business domains ... Solve the most complex technical problems, including distributed system bottlenecks, data quality ...

Globe Life

Be Seen First

Remote Customer Sales Representative (100% Remote)

Spokane, WA · Remote

$60K - $80K/yr

Support clients by understanding their needs and offering accurate product recommendations and ... remote work, allowing you to perform at your best from any location that suits your lifestyle.

New

InsuraTec

Sales Representative (Remote)

Spokane, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Cheney, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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All JobsTechnical Support Analyst JobsRemote Technical Support Analyst Remote JobsRemote Technical Support Analyst Remote Jobs in Spokane, WA

Remote Technical Support Analyst Remote information

See Spokane, WA salary details

$15

$27

$43

How much do remote technical support analyst remote jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote technical support analyst remote in Spokane, WA is $27.84, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $31.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Analyst, and why are they important?

To thrive as a Remote Technical Support Analyst, you need solid troubleshooting abilities, knowledge of computer systems, and a background in IT or a related field, often supported by certifications like CompTIA A+ or Microsoft Certified. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical issues remotely. These skills are vital for resolving user concerns efficiently and maintaining high levels of customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

What is a Remote Technical Support Analyst?

A Remote Technical Support Analyst is a professional who assists customers or employees with technical issues related to computer systems, software, networks, or hardware, all from a remote location. They typically troubleshoot problems over the phone, via email, or through remote desktop tools. Their responsibilities include diagnosing technical issues, providing step-by-step solutions, and ensuring that IT systems are running efficiently. Remote Technical Support Analysts play a key role in maintaining productivity for businesses by resolving technical problems quickly and effectively.

What are some common challenges faced by Remote Technical Support Analysts, and how can they be effectively managed?

Remote Technical Support Analysts often face challenges such as troubleshooting complex technical issues without physical access to devices, communicating clearly with users who may have varying technical backgrounds, and managing multiple tickets simultaneously. Effective management of these challenges involves strong problem-solving skills, the use of remote desktop tools, clear and patient communication, and maintaining detailed documentation of issues and solutions. Additionally, staying organized and prioritizing tasks helps ensure timely resolution and high user satisfaction.
What are the most commonly searched types of Technical Support Analyst Remote jobs in Spokane, WA? The most popular types of Technical Support Analyst Remote jobs in Spokane, WA are:
What are popular job titles related to Remote Technical Support Analyst Remote jobs in Spokane, WA? For Remote Technical Support Analyst Remote jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Analyst Remote jobs in Spokane, WA look for? The top searched job categories for Remote Technical Support Analyst Remote jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Remote Technical Support Analyst Remote jobs? Cities near Spokane, WA with the most Remote Technical Support Analyst Remote job openings:
Remote Technical Support Analyst Remote jobs near you
Technical Support Representative

Technical Support Representative

Corporate Tools

Post Falls, ID • On-site, Remote

$18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Overview
Corporate Tools is looking to add more tech savvy people to our web services super team. In this role, you will be responsible for providing customer service and technical support to clients of our domain and web hosting branch of services. You will serve as a primary point of contact for clients, assisting them with inquiries, troubleshooting issues, and ensuring their satisfaction with our services. Your expertise and attention to detail will be crucial in delivering a seamless customer experience.
We've coded this job as "Flex," which means that it can be performed remotely, providing flexibility for our team members. The shift is Monday-Friday 8:00am-4:30pm and that is PST. If you are in a different time zone, you must adjust to this schedule.
Wage
$18.50 / hour
Benefits
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
  • Trail Mix Bar - oh yeah

Responsibilities
  • Act as the first point of contact for customers, assisting via phone, email, potentially chat, and who knows what other ways in the future.
  • Address customer inquiries, concerns, and technical issues related to domains, web hosting, email, DNS, and other related services.
  • Guide customers through the process of registering, transferring, and managing their domain names.
  • Assist customers with website setup, domain configuration, and troubleshooting website-related issues.
  • Collaborate with internal teams, including technical support and account management, to resolve complex customer issues and ensure timely resolution.
  • Educate customers on best practices for domain management, DNS setup, and web hosting configurations.
  • Maintain accurate customer records, update account information, and document all customer interactions in the CRM system.
  • Identify opportunities to upsell or cross-sell additional products and services to customers based on their needs.
  • Stay up to date with industry trends and advancements in domain and web hosting technologies.
  • Other client support duties as needed.

Requirements
  • Strong empathy, ability to see challenges from the customer's point of view coupled with a passion to help.
  • Knowledge or strong desire to learn domain registration, DNS management, web hosting concepts, and related protocols (e.g., HTTP, FTP, SMTP).
  • Familiarity with popular content management systems (e.g., WordPress, Joomla) and website builders (e.g., Wix, Weebly).
  • Proficiency or strong desire to learn to troubleshoot website-related issues, such as DNS configuration, SSL certificates, and email setup.
  • Excellent communication skills, both verbal and written, with a friendly and personalized approach.
  • Technical aptitude and the ability to quickly learn and adapt to new technologies and processes.
  • Experience working with CRM systems and proficiency in using support tools and ticketing systems.
  • Flexibility to work in a fast-paced environment, potentially including some temporary changes in set shift, occasional weekends, and occasional holidays.
  • Strong attention to detail with a no-exception approach to protecting account privacy.

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