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Remote Technical Support Analyst Remote Jobs in Vancouver, WA

EHR Support Analyst

Portland, OR · Remote

$36.38 - $40.15/hr

The Electronic Health Record (EHR) Support Analyst (ESA) provides technical, operational, and ... both remote and on-site assistance to clinical and administrative staff. * Troubleshoot EHR and ...

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

Experience working with technical support ticketing systems and remote support tools. * Strong analytical, troubleshooting, and problem-solving skills. * Excellent written and verbal communication ...

New

TSEs provide technical support remotely, and on site, to FSO personnel for highly complex problems ... cause analysis and support FSO repair activities through escalation closure. This role is ...

TSEs provide technical support remotely, and on site, to FSO personnel for highly complex problems ... cause analysis and support FSO repair activities through escalation closure. This role is ...

Field Application Engineer '27

Portland, OR · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Provide phone and remote technical support when not performing on-site service. * Identify recurring equipment or process issues and share insights with service leadership, engineering, and product ...

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Remote Technical Support Analyst Remote information

See Vancouver, WA salary details

$16

$28

$45

How much do remote technical support analyst remote jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote technical support analyst remote in Vancouver, WA is $28.83, according to ZipRecruiter salary data. Most workers in this role earn between $22.64 and $32.74 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

Can I work remotely as a remote technical support analyst?

Yes, remote technical support analyst positions are commonly available and typically involve providing technical assistance via phone, chat, or email. These roles often require familiarity with remote support tools, troubleshooting skills, and sometimes certifications like CompTIA or Microsoft, making remote work feasible for qualified candidates.

What are popular job titles related to Remote Technical Support Analyst Remote jobs in Vancouver, WA?

For Remote Technical Support Analyst Remote jobs in Vancouver, WA, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Analyst Remote jobs in Vancouver, WA look for?

The top searched job categories for Remote Technical Support Analyst Remote jobs in Vancouver, WA are:

What cities near Vancouver, WA are hiring for Remote Technical Support Analyst Remote jobs?

Cities near Vancouver, WA with the most Remote Technical Support Analyst Remote job openings:

Technical Support Eng

Portland, OR • Remote

Canon Medical Systems
201 - 500 employees

Full-time

Re-posted 8 days ago


Job description

  • You must have dedicated CT Modality experience to be considered for this position
  • Provide on-site and phone support to FSE and TSS to address installation, application and technical issues.
  • Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol.
  • Participate in Technical Operations modality conference calls and ensure that region FSEs are fully informed of the latest information and developments.
  • Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content.
  • Participate in the installation of new products within the region.
  • Support the Beta testing of Field Maintenance Instructions occurring within the zone. Monitor the status and facilitate the completion of all services within the region.
  • Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site.
  • Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes.
  • Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy.
  • Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions.
  • Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision).
  • Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS.
  • Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front line staff. Network with other zones to share technical information.
  • Support zone service marketing efforts.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.