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Remote Technical Support Analyst Remote Jobs in Seattle, WA

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

Remote (Must be close to Denver, CO and have an approved workspace) Schedule: Saturday - Wednesday ... Key Responsibilities Provide phone-based technical support, handling a high volume of inbound calls ...

SingleFile

RevOps Analyst (Remote)

Seattle, WA · Remote

$100K - $130K/yr

Support board reporting and executive-level forecasting conversations Data Quality & Hygiene ... non-technical stakeholders Nice to Have * Experience with BI tools (Looker, Tableau, Power BI)

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · On-site +1

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · On-site +1

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

Banner Bank

Credit Analyst (remote WA)

Seattle, WA · Remote

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

Banner Bank

Credit Analyst (remote WA)

Seattle, WA · On-site +1

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · Remote

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · Remote

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

Remote (Must be close to Denver, Co or Phoenix, AZ with an approved home workspace) Schedule ... Key Responsibilities Provide phone-based technical support, handling a high volume of inbound calls ...

PNC Bank

Loan Support Analyst (Commercial)

Home, WA · On-site +1

$41K - $56K/yr

As a Loan Support Analyst, within PNC's Centralized Funding organization, you will be based in ... This position may be eligible for remote work in select geographic locations, subject to approval ...

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All JobsTechnical Support Analyst JobsRemote Technical Support Analyst Remote JobsRemote Technical Support Analyst Remote Jobs in Seattle, WA

Remote Technical Support Analyst Remote information

See Seattle, WA salary details

$17

$31

$49

How much do remote technical support analyst remote jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote technical support analyst remote in Seattle, WA is $31.34, according to ZipRecruiter salary data. Most workers in this role earn between $24.62 and $35.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Analyst, and why are they important?

To thrive as a Remote Technical Support Analyst, you need solid troubleshooting abilities, knowledge of computer systems, and a background in IT or a related field, often supported by certifications like CompTIA A+ or Microsoft Certified. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical issues remotely. These skills are vital for resolving user concerns efficiently and maintaining high levels of customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

What is a Remote Technical Support Analyst?

A Remote Technical Support Analyst is a professional who assists customers or employees with technical issues related to computer systems, software, networks, or hardware, all from a remote location. They typically troubleshoot problems over the phone, via email, or through remote desktop tools. Their responsibilities include diagnosing technical issues, providing step-by-step solutions, and ensuring that IT systems are running efficiently. Remote Technical Support Analysts play a key role in maintaining productivity for businesses by resolving technical problems quickly and effectively.

What are some common challenges faced by Remote Technical Support Analysts, and how can they be effectively managed?

Remote Technical Support Analysts often face challenges such as troubleshooting complex technical issues without physical access to devices, communicating clearly with users who may have varying technical backgrounds, and managing multiple tickets simultaneously. Effective management of these challenges involves strong problem-solving skills, the use of remote desktop tools, clear and patient communication, and maintaining detailed documentation of issues and solutions. Additionally, staying organized and prioritizing tasks helps ensure timely resolution and high user satisfaction.
What are the most commonly searched types of Technical Support Analyst Remote jobs in Seattle, WA? The most popular types of Technical Support Analyst Remote jobs in Seattle, WA are:
What are popular job titles related to Remote Technical Support Analyst Remote jobs in Seattle, WA? For Remote Technical Support Analyst Remote jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Analyst Remote jobs in Seattle, WA look for? The top searched job categories for Remote Technical Support Analyst Remote jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Remote Technical Support Analyst Remote jobs? Cities near Seattle, WA with the most Remote Technical Support Analyst Remote job openings:
Remote Technical Support Analyst Remote jobs near you
Infographic showing various Remote Technical Support Analyst Remote job openings in Seattle, WA as of July 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $65,183 per year, or $31.3 per hour.
Technical Support Eng

Technical Support Eng

Canon Medical Systems

Seattle, WA • Remote

Other

Posted 5 days ago

Job description

  • Provide on-site and phone support to FSE and TSS to address installation, application and technical issues.
  • Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol.
  • Participate in Technical Operationsa modality conference calls and ensure that region FSEs are fully informed of the latest information and developments.
  • Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content.
  • Participate in the installation of new products within the region.
  • Support the Beta testing of Field Maintenance Instructions (FMIas) occurring within the zone. Monitor the status and facilitate the completion of all FMIas within the region.
  • Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site.
  • Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes.
  • Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy.
  • Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions.
  • Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision).
  • Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS.
  • Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front line staff. Network with other zones to share technical information.
  • Support zone service marketing efforts.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.

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