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Remote Chat Support Jobs in Kennewick, WA (NOW HIRING)

Remote Chat Support information

See Kennewick, WA salary details

$14

$26

$45

How much do remote chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote chat support in Kennewick, WA is $26.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $28.75 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Kennewick, WA?

For Remote Chat Support jobs in Kennewick, WA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Kennewick, WA look for?

The top searched job categories for Remote Chat Support jobs in Kennewick, WA are:

What cities near Kennewick, WA are hiring for Remote Chat Support jobs?

Cities near Kennewick, WA with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Kennewick, WA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $54,909 per year, or $26.4 per hour.

Remote Licensed Mental Health Counselor - Full-Time Opportunity

Create Realistic Health Change Inc

Richland, WA • On-site, Remote

Full-time

Posted 2 days ago

New


Job description

Position Overview

Create Realistic Health Change Inc. is actively seeking a dedicated and compassionate Licensed Mental Health Counselor to join our team in a remote, full-time capacity. As a vital member of our counseling team, you will be empowered to take control of your work-life balance by setting your own schedule, enabling you to focus on providing quality care to our clients while enjoying the flexibility of remote work.

About the Organization

Create Realistic Health Change Inc. is committed to helping individuals navigate their mental health challenges in a supportive and non-judgmental environment. Our mission is to promote realistic and sustainable health changes that improve patients' overall mental well-being. We pride ourselves on creating an inclusive work culture that values the expertise of our counselors and fosters professional growth.

Work Environment

This position offers an entirely remote work setting, allowing you to fulfill counseling duties from the comfort of your own home. Our outpatient office model means that you will provide care through video chat, connecting with clients from diverse backgrounds. You will have access to our state-of-the-art online counseling platform, designed to streamline your workflow, allowing you to focus on delivering exceptional client care.

Key Responsibilities
  • Conduct individual counseling sessions through secure video chat, providing support and guidance to enhance clients' mental health and emotional well-being.
  • Facilitate discussions focusing on clients' emotions, experiences, and thoughts, helping them to develop personal insights and healthier coping strategies.
  • Act as an advocate for clients, assisting them in identifying and achieving their treatment goals while fostering a trusting therapeutic relationship.
  • Evaluate clients’ mental health conditions using evidence-based practices and customize treatment plans tailored to each client's unique needs and goals.
  • Maintain organized and up-to-date case notes, ensuring compliance with all applicable regulations while minimizing paperwork through our integrated systems.
Patient Population / Client Focus

Your clients will predominantly consist of stable adults who have been pre-screened for low acuity mental health issues. This means that you can expect to work with individuals who are ready to engage in their therapeutic journey without the complexities often associated with severe mental health cases. We diligently pair you with clients whose needs align with your professional expertise and therapeutic style, ensuring a good fit for both parties.

Qualifications

Candidates for this position must possess a Master’s degree in one of the following fields: Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology. Additionally, applicants must hold a full, unrestricted license to practice independently, such as:

  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Mental Health Counselor (LMHC)
  • Licensed Independent Clinical Social Worker (LICSW)

*Note: Candidates with provisional licenses or those facing disciplinary actions are not eligible.

Preferred Experience
  • Demonstrated ability to make clinical evaluations, decisions, and treatment recommendations.
  • Strong interpersonal skills with a genuine empathetic nature that allows for effective client engagement.
  • Proficiency in using technology, especially in navigating digital counseling platforms.
Compensation and Benefits
  • Competitive annual salary ranging from USD 115,000 to 130,000, based on experience and hours worked.
  • Weekly direct deposit for consistent and timely payroll.
  • A monthly healthcare stipend awarded to full-time counselors to support personal wellness.
Career Growth Opportunities

Create Realistic Health Change Inc. is dedicated to professional development and career advancement for its team members. We regularly offer training and continuing education opportunities that align with your individual career goals. As the organization grows, there will be pathways to leadership roles and specialized therapeutic niches that can enrich your career while enhancing your expertise.

Why Join Our Team

At Create Realistic Health Change Inc., we value our counselors and strive to create an empowering work environment. Enjoy the flexibility of 100% remote work, minimal paperwork, and a client referral system that fills your calendar based on your availability. Our rapid onboarding process can have you working with clients in as little as 1-3 days, providing immediate opportunities to make a positive impact in the lives of those you serve.

Application Information

If you are a qualified Licensed Mental Health Counselor ready to make a difference in the lives of clients while enjoying the benefits of flexible remote work, we encourage you to apply today. Submit your resume to begin your journey with Create Realistic Health Change Inc. and take the first step in joining a supportive and dynamic team!