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Remote Chat Support Jobs in Kennewick, WA (NOW HIRING)

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Remote Chat Support information

See Kennewick, WA salary details

$14

$26

$45

How much do remote chat support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote chat support in Kennewick, WA is $26.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $28.75 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Kennewick, WA?

For Remote Chat Support jobs in Kennewick, WA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Kennewick, WA look for?

The top searched job categories for Remote Chat Support jobs in Kennewick, WA are:

What cities near Kennewick, WA are hiring for Remote Chat Support jobs?

Cities near Kennewick, WA with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Kennewick, WA as of August 2026, with employment types broken down into 64% Full Time, 19% Part Time, 3% Temporary, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,909 per year, or $26.4 per hour.

Remote Mental Health Therapist - Licensed Professionals Supporting Stable Clients

Empowering Choices Psychotherapy Practice

Pasco, WA • Remote

Full-time

Posted 19 days ago


Job description

Position Overview

Join Empowering Choices Psychotherapy Practice as a remote Mental Health Therapist, where you can shape your schedule and provide meaningful therapeutic interventions to clients from the comfort of your home. Our organization emphasizes flexibility and support for therapists while ensuring clients receive dedicated care focused on their mental well-being. You will earn a competitive salary ranging from USD 90,000 to 100,000 annually, allowing you to thrive personally and professionally.

About the Organization

Empowering Choices Psychotherapy Practice is committed to fostering a supportive network of licensed mental health professionals dedicated to enhancing the lives of their clients. Our practice operates from Pasco, Washington, but our innovative structure allows us to extend our reach remotely, providing access to therapy for individuals who may not otherwise receive it. We pride ourselves on a collaborative environment where therapists play an active role in client matches and the therapeutic process.

Work Environment

This position is exclusively remote, allowing you to work from anywhere while enjoying a fully flexible schedule. The outpatient office setting provides you with the freedom to connect with clients one-on-one via secure video chat platforms. You'll find a supportive culture where your skills are valued, and administrative burdens are minimized, enabling you to focus on what truly matters: your clients.

Key Responsibilities
  • Conduct individual counseling sessions with clients, utilizing video chat technology to facilitate effective communication and engagement.
  • Encourage open discussion among clients about their emotions and experiences, fostering self-reflection and insight into personal relationships.
  • Advocate for clients by helping them articulate their goals for therapy and develop personalized treatment plans.
  • Employ a solution-based approach to evaluate clients’ mental health conditions and implement evidence-based treatment strategies based on individual needs.
  • Document treatment plans and progress in compliance with organizational standards while minimizing paperwork loads.
Patient Population / Client Focus

At Empowering Choices, you will have the opportunity to work with a diverse clientele that is pre-screened to ensure they present with stable conditions and low acuity levels. This allows you to focus on fostering personal growth and resilience, rather than managing crisis situations. Our clients are looking for guidance to navigate life's challenges and enhance their emotional well-being.

Qualifications
  • A Master's degree in Social Work, Psychology, Marriage and Family Therapy, or Mental Health Counseling is required.
  • Possession of an independent license from the state board, such as LMFT, LMHC, or LCSW. Limited or provisional licenses are not accepted.
  • Proven ability to make sound professional evaluations, decisions, and recommendations in treatment planning.
  • Exceptional interpersonal and empathetic communication skills, enabling effective client interactions and trust-building.
  • Strong technical proficiency with telehealth platforms and electronic health record systems.
Preferred Experience
  • Previous experience working remotely as a mental health therapist is preferred but not mandatory.
  • Familiarity with solution-focused therapeutic methods and evidence-based practices will be beneficial.
  • Experience providing therapy to diverse populations and a willingness to engage with individuals from varied backgrounds.
Compensation and Benefits
  • Attractive salary between USD 90,000 and 100,000 per year based on your hours worked.
  • Opportunity for a sign-on bonus, further enhancing your initial compensation.
  • Regular direct deposit on a weekly basis for consistent cash flow.
  • A monthly healthcare stipend for full-time therapists to support your personal well-being.
Career Growth Opportunities

As part of a dynamic and evolving practice, you will find numerous opportunities for professional development. Empowering Choices invests in continuous learning for our therapists, including training in new therapeutic methods and access to a therapist portal with online resources tailored to your expertise. You'll have the ability to shape your career trajectory as we expand our client base and service offerings.

Why Join Our Team

At Empowering Choices, we believe that a supportive and thriving practice impacts both our therapists and the clients they serve. We prioritize your professional development and work-life balance, providing personalized caseloads within two weeks of joining. With minimal paperwork requirements and a system for consistent client referrals based on your specialties, you can enjoy a fulfilling career while making a positive difference in the lives of others.

Application Information

If you are a licensed mental health therapist passionate about improving client outcomes and contributing to a collaborative care environment, we encourage you to apply today. Submit your CV and embark on a rewarding journey where your expertise directly impacts the mental health and wellness of our clients!