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Remote Chat Support Jobs in Bellevue, WA (NOW HIRING)

Kensoft, Inc

Technical Support Specialist

Seattle, WA · Remote

$18 - $25/hr

We are seeking a Technical Support Specialist to join our remote team and provide friendly ... chat, phone, or other designated channels Troubleshoot common software, hardware, account ...

ForgeFit

Remote Customer Service Specialist

Kent, WA · On-site +1

$19.25 - $25.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Seattle, WA · On-site +1

$19.25 - $25.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ECP

Customer Support Representative (Remote)

Seattle, WA · Remote

$19.25 - $24.75/hr

Role Overview As a Customer Support Representative at ECP, you serve as the first point of contact ... A remote work environment that is compliant with cybersecurity and other company workplace policies

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Bellevue, WA

Remote Chat Support information

See Bellevue, WA salary details

$16

$29

$50

How much do remote chat support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote chat support in Bellevue, WA is $29.40, according to ZipRecruiter salary data. Most workers in this role earn between $21.68 and $32.02 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Bellevue, WA?

For Remote Chat Support jobs in Bellevue, WA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Bellevue, WA look for?

The top searched job categories for Remote Chat Support jobs in Bellevue, WA are:

What cities near Bellevue, WA are hiring for Remote Chat Support jobs?

Cities near Bellevue, WA with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Bellevue, WA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $61,149 per year, or $29.4 per hour.

Technical Support Specialist

Kensoft, Inc

Seattle, WA • Remote

$18 - $25/hr

Other

PTO

Posted 7 days ago

Job description

We are seeking a Technical Support Specialist to join our remote team and provide friendly, responsive, and reliable technical assistance to customers and internal users.
This is an excellent entry-level opportunity for someone who enjoys solving problems, learning technology, communicating with people, and providing outstanding customer service. No extensive technical background is required—we value curiosity, troubleshooting ability, attention to detail, and a willingness to learn.

Requirements/Responsibilities

Key Responsibilities
Respond to technical support requests through email, chat, phone, or other designated channels
Troubleshoot common software, hardware, account, connectivity, and access issues
Ask effective questions to identify and resolve technical problems
Provide clear, easy-to-follow instructions to users with varying levels of technical knowledge
Document support requests, troubleshooting steps, and resolutions accurately
Escalate complex or unresolved issues to the appropriate technical team
Follow established troubleshooting procedures and support documentation
Assist users with account setup, password/access issues, software navigation, and basic configuration
Identify recurring issues and communicate trends or potential improvements to the team
Maintain a professional, patient, and customer-focused approach
Participate in training and learn new systems, applications, and technologies
Qualifications
High school diploma, GED, or equivalent experience
Strong problem-solving and critical-thinking skills
Excellent written and verbal communication
Comfortable explaining technical information in simple, understandable terms
Strong attention to detail and organizational skills
Basic familiarity with computers, software applications, internet connectivity, and common troubleshooting concepts
Ability to learn new technology quickly
Reliable internet connection and a suitable workspace for remote work
Ability to work independently while knowing when to ask for assistance
Professional, dependable, and customer-focused attitude
Must be authorized to work in the United States
Benefits & Perks
Flexible part-time remote schedule
Work-from-home flexibility
Comprehensive onboarding and job training
Professional development and opportunities to build technical skills
Supportive and collaborative remote work environment
Opportunities to learn new technologies and systems
Career-growth opportunities as skills and responsibilities develop
Employee recognition and performance opportunities
Paid time off and additional benefits where applicable based on employment status and company policy

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