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Remote Chat Support Jobs in Chelsea, MA (NOW HIRING)

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Remote Chat Support information

See Chelsea, MA salary details

$15

$28

$48

How much do remote chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote chat support in Chelsea, MA is $28.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $30.82 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Chelsea, MA?

The most popular types of Chat Support jobs in Chelsea, MA are:

What are popular job titles related to Remote Chat Support jobs in Chelsea, MA?

For Remote Chat Support jobs in Chelsea, MA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Chelsea, MA look for?

The top searched job categories for Remote Chat Support jobs in Chelsea, MA are:

What cities near Chelsea, MA are hiring for Remote Chat Support jobs?

Cities near Chelsea, MA with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Chelsea, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $58,872 per year, or $28.3 per hour.

Licensed Mental Health Counselor (Remote) - Join Our Dedicated Team

Ever Most Counseling Center

Lowell, MA • Remote

$90K - $104K/yr

Full-time

Posted yesterday

New


Job description

Position Overview

Ever Most Counseling Center is seeking a passionate and licensed Mental Health Counselor to provide comprehensive mental health support to our clients in a remote environment. As a part of our dedicated team, you will have the flexibility to create your own schedule while earning a competitive salary ranging from $90,000 to $104,000 per year, based on your hours worked. A sign-on bonus is also available to welcome you to our community of professionals.

About the Organization

Ever Most Counseling Center is a community health clinic located in Lowell, Massachusetts, dedicated to fostering a supportive environment for both therapists and clients. We are committed to connecting licensed mental health therapists with individuals who require assistance through various therapeutic modalities. Our emphasis on diversity and inclusivity ensures that we build a network of therapists from varied backgrounds, allowing us to cater to a wide range of client needs.

Work Environment

This is a fully remote position, allowing you to work from the comfort of your home. You will have the freedom to design your weekly schedule, enabling a perfect work-life balance. As we maintain a focus on creating a nurturing and professional atmosphere, our infrastructure is built to support therapists in delivering high-quality mental health care through advanced online tools and resources.

Key Responsibilities
  • Conduct individual therapy sessions via video chat to support clients in improving their mental health.
  • Facilitate discussions encouraging clients to explore their emotions and experiences, leading to personal insights and relational understanding.
  • Actively advocate for clients, guiding them in defining achievable goals while promoting their self-empowerment.
  • Thoroughly evaluate clients’ mental health conditions and collaboratively develop and implement actionable treatment plans utilizing your clinical expertise.
  • Engage in continuous professional development to stay current with best practices, tools, and resources relevant to mental health counseling.
Patient Population / Client Focus

Our clientele primarily consists of individuals who are prescreened and assessed to have stable mental health needs with low acuity. This ensures that our therapists work with clients who can benefit greatly from therapeutic interventions without overwhelming demands. This focus provides a pathway for therapists to facilitate meaningful progress for their clients.

Qualifications
  • Master’s degree in Social Work, Psychology, Marriage and Family Therapy, or Mental Health Counseling.
  • Active and independent license to practice in the state (LMFT, LMHC, or LICSW) – provisional or limited licenses are not accepted.
  • Proven ability to assess, evaluate, and make informed recommendations for treatment planning.
  • Exceptional interpersonal communication skills, exhibiting empathy and a supportive demeanor towards clients.
  • Competence with technology and strong computer literacy for managing online resources and client interactions efficiently.
Preferred Experience
  • Previous experience in a remote counseling environment is advantageous.
  • Experience working with diverse populations is a plus, as we value inclusion in our practice.
  • Familiarity with electronic health record systems and teletherapy platforms will enhance your integration into our team.
Compensation and Benefits
  • Attractive salary range of $90,000 to $104,000 per year commensurate with experience and work hours.
  • Sign-on bonus to assist in your transition into our organization.
  • Weekly direct deposit for prompt payment.
  • Healthcare stipend offered monthly for full-time therapists to support your well-being.
  • Minimal administrative burden, with our team handling billing and paperwork, allowing you to focus on client care.
  • Unlimited client referrals tailored to your specialties and availability, ensuring a steady and supportive caseload.
Career Growth Opportunities

At Ever Most Counseling Center, you will have the opportunity for professional development and growth within the clinical environment. Our therapist portal provides a plethora of resources that support your ongoing education and skill enhancement. You are encouraged to collaborate with colleagues and engage in continuous learning initiatives to further your career.

Why Join Our Team

If you’re looking to make a meaningful impact in the mental health field while enjoying the flexibility of remote work and a supportive network, Ever Most Counseling Center is the right place for you. Our commitment to creating a diverse and responsive therapeutic environment allows you to thrive both personally and professionally. Take this opportunity to join a dedicated team where your expertise is valued and your contributions directly impact the lives of clients.

Application Information

To apply for the Mental Health Counselor position at Ever Most Counseling Center, please submit your CV along with a cover letter detailing your qualifications and passion for mental health counseling. We look forward to welcoming you to our team and working together to provide quality care to those in need.