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Remote Chat Support Jobs in Chelsea, MA (NOW HIRING)

HVAC Service Coordinator

Woburn, MA · Remote

$20 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a fully remote role that requires an efficient home office environment. Job Summary: The ... Monitor the CIA HVAC Teams chat room. * Manage customer service issues that arise as needed.

Remote Customer Service Representative

Boston, MA · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking customer-focused professionals to join a growing team supporting customers within the financial services industry. This is a fully remote opportunity with a collaborative team ...

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Online Producers

Boston, MA · Remote

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Client Support Status: On-Call Hourly Reports to: Director, All Access Care Location: Remote ... via chat, text, or phone support. Essential Job Functions Support a variety of online webinar ...

Install and configure hardware including cameras, drone docks, and supporting infrastructure ... An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of ...

Financial Analyst II

Burlington, MA · On-site +1

$80K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Preference will be given to local candidates, but we will consider remote candidates based in the ... Lead and support special financial projects, strategic initiatives, and ad hoc reporting as needed

Regional Specification Manager

Boston, MA · Remote

$100K - $111K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support to them and the specification and commercial marketplace. * Manage the lifecycle of ... chat and phone Compensation Range: $100,000 - $111,000 #LI-Remote

Senior Implementation Specialist

Boston, MA · Remote

$104K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support in the development and documentation of processes and best practices to provide support for ... Respond to customer queries in a timely and accurate way, via phone, email, or chat * Maintain ...

Showing results 21-40

Remote Chat Support information

See Chelsea, MA salary details

$15

$28

$48

How much do remote chat support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote chat support in Chelsea, MA is $28.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $30.82 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Chelsea, MA?

The most popular types of Chat Support jobs in Chelsea, MA are:

What are popular job titles related to Remote Chat Support jobs in Chelsea, MA?

For Remote Chat Support jobs in Chelsea, MA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Chelsea, MA look for?

The top searched job categories for Remote Chat Support jobs in Chelsea, MA are:

What cities near Chelsea, MA are hiring for Remote Chat Support jobs?

Cities near Chelsea, MA with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Chelsea, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $58,872 per year, or $28.3 per hour.

Entry Level Leadership (Remote)

American Income Life

Boston, MA • Remote

$16.50 - $22.25/hr

Full-time

Posted 5 days ago


American Income Life Insurance rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

108th of 309 rated insurance


Job description

Remote Customer Benefits Representative (Entry-Level Leadership Track)

Location: Remote (U.S.)

Schedule: Full-Time

About the Role

We are currently expanding and looking to bring on motivated individuals for a remote position with a fast-growing organization. This role focuses on helping families understand and access valuable benefits while developing leadership and communication skills.

No prior experience is required—we provide full training, mentorship, and a clear path for growth into leadership.

Who We're Looking For

Strong communication skills

Coachable and motivated individuals

Positive attitude and work ethic

Comfortable working independently in a remote setting

Leadership-minded (or open to growing into leadership)

Why This Opportunity Stands Out

No prior experience required

Fast-track advancement opportunities

Work with a supportive and driven team

Make a meaningful impact by helping families

Requirements

What You'll Do:

Meet virtually with clients to review and explain benefits

Help families access no-cost and supplemental programs

Build relationships and provide ongoing client support

Schedule and manage appointments

Work within a structured system designed for success

Benefits

Remote work (work from anywhere)

Step-by-step training and mentorship

Weekly team support and coaching

Clear advancement opportunities into leadership roles

Performance-based incentives and recognition


What American Income Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

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