Boston, MA · Remote
$17.50 - $23.75/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Boston, MA · Remote
$17.50 - $23.75/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Boston, MA · On-site +1
$18.50 - $24.50/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Boston, MA · On-site +1
$18.50 - $24.50/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Boston, MA · On-site +1
$72K - $75K/yr
Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat. Supporting Strategies is deeply committed to creating a diverse and ...
Boston, MA · On-site +1
$72K - $75K/yr
Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat. Supporting Strategies is deeply committed to creating a diverse and ...
Boston, MA · Remote
$60K - $85K/yr
Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects ... Experience partnering across global teams and/or working in a distributed remote environment is a ...
Quick apply
Boston, MA · Remote
$60K - $85K/yr
Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects ... Experience partnering across global teams and/or working in a distributed remote environment is a ...
Boston, MA · On-site +1
$5.0K - $10K/mo
Modern systems & support - Next-gen CRM, quoting tools, lead resources, ongoing mentorship (we use ... Ready to chat? Let's build something big together - your next chapter starts now. 💪 #RemoteWork ...
Boston, MA · On-site +1
$5.0K - $10K/mo
Modern systems & support - Next-gen CRM, quoting tools, lead resources, ongoing mentorship (we use ... Ready to chat? Let's build something big together - your next chapter starts now. 💪 #RemoteWork ...
Peabody, MA · On-site +1
$122K - $155K/yr
Provides academic advising and support to up to 30 students, guiding them through successful ... You can also schedule a time to chat here
Peabody, MA · On-site +1
$122K - $155K/yr
Provides academic advising and support to up to 30 students, guiding them through successful ... You can also schedule a time to chat here
Boston, MA · On-site +1
Remote-friendly culture with flexible work environment * Collaborative, inclusive, and ambitious culture Department Customer Success Role Customer Support Specialist Locations US hub & remote Remote ...
Boston, MA · On-site +1
Remote-friendly culture with flexible work environment * Collaborative, inclusive, and ambitious culture Department Customer Success Role Customer Support Specialist Locations US hub & remote Remote ...
Immediate Role Overview We are seeking a Junior AI/ML Engineer to support the development of an ... Connect chat interfaces to SQL/enterprise databases and internal APIs * Build and integrate machine ...
Quick apply
Immediate Role Overview We are seeking a Junior AI/ML Engineer to support the development of an ... Connect chat interfaces to SQL/enterprise databases and internal APIs * Build and integrate machine ...
Boston, MA · Remote
$100K - $120K/yr
This role engages with healthcare partners through phone, email, video conferencing, live chat, and ... Other duties may be assigned as required to support organizational objectives. Key Responsibilities
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Boston, MA · Remote
$100K - $120K/yr
This role engages with healthcare partners through phone, email, video conferencing, live chat, and ... Other duties may be assigned as required to support organizational objectives. Key Responsibilities
Boston, MA · On-site +1
$100K - $120K/yr
This role engages with healthcare partners through phone, email, video conferencing, live chat, and ... Other duties may be assigned as required to support organizational objectives. Key Responsibilities
Boston, MA · On-site +1
$100K - $120K/yr
This role engages with healthcare partners through phone, email, video conferencing, live chat, and ... Other duties may be assigned as required to support organizational objectives. Key Responsibilities
Boston, MA · On-site +1
$19.50 - $26.50/hr
Is fully remote ...then you have come to the right job listing! PLEASE ONLY APPLY IF YOU PLAN TO ... Promoboxx is looking for a motivated, customer-focused Customer Support Specialist to join our ...
Boston, MA · On-site +1
$19.50 - $26.50/hr
Is fully remote ...then you have come to the right job listing! PLEASE ONLY APPLY IF YOU PLAN TO ... Promoboxx is looking for a motivated, customer-focused Customer Support Specialist to join our ...
Boston, MA · On-site +1
$40K - $70K/yr
Flexible Schedule | Remote Work We are a trusted travel planning company specializing in ... Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities ...
Boston, MA · On-site +1
$40K - $70K/yr
Flexible Schedule | Remote Work We are a trusted travel planning company specializing in ... Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities ...
Boston, MA · On-site +1
$24 - $28/hr
We're committed to building an inclusive, remote-first culture where every team member can do their best work. The Desktop Support Associate II is the go-to technical resource for ActBlue staff ...
Boston, MA · On-site +1
$24 - $28/hr
We're committed to building an inclusive, remote-first culture where every team member can do their best work. The Desktop Support Associate II is the go-to technical resource for ActBlue staff ...
Boston, MA · Remote
$19.75 - $26.50/hr
Serve as the main point of contact for client inquiries and support * Coordinate and manage client requests from start to completion * Provide timely responses via phone, email, and chat * Monitor ...
Boston, MA · Remote
$19.75 - $26.50/hr
Serve as the main point of contact for client inquiries and support * Coordinate and manage client requests from start to completion * Provide timely responses via phone, email, and chat * Monitor ...
Everett, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Everett, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Lowell, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Lowell, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Lexington, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Lexington, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Malden, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Malden, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Boston, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Boston, MA · Remote
$18.50/hr
... support of a customer with high demands for privacy, confidentiality, precision ... Ensures first call resolution through problem solving and effective call/email/chat handling. Meets ...
Customer interactions carried out thorugh a variety of methodsuch as phone, email, and remote sessions. Ensures customer satisfaction during the support event. Key Accountabilities * Independently ...
New
Customer interactions carried out thorugh a variety of methodsuch as phone, email, and remote sessions. Ensures customer satisfaction during the support event. Key Accountabilities * Independently ...
New
$15.67 - $18.66
14% of jobs
$20.24 is the 25th percentile. Wages below this are outliers.
$18.66 - $21.66
21% of jobs
$21.66 - $24.65
14% of jobs
The median wage is $24.82 / hr.
$24.65 - $27.64
18% of jobs
$29.68 is the 75th percentile. Wages above this are outliers.
$27.64 - $30.63
12% of jobs
$30.63 - $33.62
6% of jobs
$33.62 - $36.62
4% of jobs
$36.62 - $39.61
3% of jobs
$39.61 - $42.60
3% of jobs
$42.60 - $45.59
3% of jobs
$45.59 - $48.58
1% of jobs
$15
$28
$48
A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.
A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.
To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.
$17.50 - $23.75/hr
Part-time
Re-posted 16 days ago
The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.
ResponsibilitiesYou enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.
