Remote Chat Support Assistant Jobs in Boston, MA

Independent Contractor CPT-11404 Construction Administrative Virtual Assistant/Business Support VA/Entry-Junior Level (Remote) 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing Louisiana-based construction company is seeking a part-time Construction Administrative Virtual Assistant to take recurring computer-based and back-office responsibilities off the owner.

The VA will support estimating, invoicing, client follow-up, project updates, and general construction administration. The company performs both residential and commercial work, with commercial projects often requiring more detailed estimates and ongoing client communication. The ideal candidate is organized, comfortable learning construction workflows, and capable of gradually taking ownership of additional administrative responsibilities as the relationship develops. Commercial construction experience is preferred but not required.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services Contractors will be required to provide services that align with the following client tasks: Construction & Estimating Support Assist with preparing detailed estimates and proposals Organize project information, pricing, materials, and supporting documentation Support commercial bid and estimating workflows Prepare invoices and other project documentation Maintain organized project records Client & Project Follow-Up Follow up with clients regarding estimates, invoices, and project updates Send progress photos and routine project communications Help communicate schedule, material, or project updates as directed Track outstanding client follow-ups and next steps Administrative Support Handle recurring computer-based and back-office tasks Maintain customer and project information Assist with CRM management as systems are implemented Organize documents, photos, estimates, and invoices Support additional administrative responsibilities as assigned Light Social Media (Secondary) Create approximately 12 simple Facebook project-update posts per week Use project photos and information provided by the client Utilize AI tools such as ChatGPT or Claude to assist with captions while ensuring content sounds natural and personalized Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

Previous administrative or business support experience required Construction, contracting, or home services experience preferred Estimating or invoicing experience preferred Commercial construction experience is a plus Strong computer and organizational skills CRM experience preferred Strong written English communication Experience using AI productivity tools is a plus Light social media experience is a plus Application Software Knowledgeable / Required GoHighLevel (client will be transitioning to this at some point) Microsoft Office / Google Workspace Microsoft Excel / Google Sheets ChatGPT / Claude Facebook/Instagram Ideal Candidate Profile Organized and detail-oriented Comfortable with numbers, estimates, and documentation Strong follow-through Proactive and able to work independently Comfortable communicating with construction clients Able to learn the owner's processes and gradually take on more responsibility Comfortable using AI tools to improve efficiency Work Schedule Contracted Hours per Week: 20 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: TBD - Flexible CST Business Hours Note: The Company will make reasonable efforts to align the Assigned VA's schedule with the Client's preferred hours as set forth above.

However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements Required Service: Business Support Requested Experience Tier Level: Entry, Junior Level Contracted Hours per Week: 20 hours/week Daily Working Time: TBD - Flexible CST Business Hours Scheduled Working Days: Monday-Friday Reporting To/POC: To Be Determined Number of VAs: 1 Gender Preference: Female Languages Spoken/Preference: English Accent Preference: Level A-B (native or near native English accent required) Region Preferences: Any What We Offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!