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Internship Remote Chat Support Jobs in Boston, MA

PaxeraHealth

Sales Internship - Remote

Newton, MA · On-site +1

$16.50 - $22.25/hr

Looking for an exciting Sales internship opportunity? Perfect opportunity to get your foot in the ... This person will assist in the support of our team in the sale of our medical imaging software to ...

PaxeraHealth

Sales Internship - Remote

Newton, MA · Remote

$15.25 - $20.75/hr

Looking for an exciting Sales internship opportunity? Perfect opportunity to get your foot in the ... This person will assist in the support of our team in the sale of our medical imaging software to ...

the

Fall 2026 Training & Compliance Internship

Boston, MA · On-site +1

$43K - $52K/yr

Please note that this internship will be a remote format, meaning that all hours are conducted ... Support with conducting mock audits to prepare files for audit standards * Create and maintain ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote support tools * Escalate complex technical issues to Level 2 support or engineering teams when ...

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Internship Remote Chat Support information

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How much do internship remote chat support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for internship remote chat support in Boston, MA is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.10 per hour, depending on experience, location, and employer.

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Boston, MA?

The most popular types of Remote Chat Support jobs in Boston, MA are:

What are popular job titles related to Internship Remote Chat Support jobs in Boston, MA?

For Internship Remote Chat Support jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Internship Remote Chat Support jobs in Boston, MA look for?

The top searched job categories for Internship Remote Chat Support jobs in Boston, MA are:

What cities near Boston, MA are hiring for Internship Remote Chat Support jobs?

Cities near Boston, MA with the most Internship Remote Chat Support job openings:

Internship Remote Chat Support jobs near you
Infographic showing various Internship Remote Chat Support job openings in Boston, MA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,875 per year, or $18.2 per hour.

Sales Internship - Remote

Newton, MA • On-site, Remote

PaxeraHealth
Health Care and Social Assistance • 51 - 200 employees
Learn more about PaxeraHealthexternal

$16.50 - $22.25/hr

Part-time

Posted 11 days ago

Job description

Looking for an exciting Sales internship opportunity?
Perfect opportunity to get your foot in the door of a progressive company with whom you can learn and grow and possibly land a full-time job upon graduation.
PaxeraHealth Corp. is now hiring interns to join our talented team of individuals in our Sales department. We seek a junior or senior college student who will embrace our culture of excellence, service and integrity. This person will assist in the support of our team in the sale of our medical imaging software to our clients.
As a developer of technologies that help manage millions of medical images every year, PaxeraHealth Corp. is shaping the industry and transforming technologies so radiologists and clinicians have what they need. As such, we are one of the best and brightest medical solutions companies for whom to work.
We currently seek an Intern with solid customer service skills and sales ability who is interested in performing a number of administrative and sales related tasks, eventually learning the product and performing sales. The position is located in Newton, MA, and requires someone who is energetic, willing to learn and wants to be involved in a fast paced and exciting environment. You will be working on site for this job in a facility with high consideration to health safety measures.
We offer on the job training, and a respectful, friendly work environment in a growing company!
You will be responsible to assist us with the following key functions:
Responsibilities and Duties
  • Provides general administrative support to the internal sales team and works on special projects and campaigns as assigned.
  • Communicates with clients as directed, responding to their inquiries and reaching out to them to insure customer satisfaction.
  • Reaches out by phone to make sales support calls to current and prospective clients in the industry.
  • Revises customer lists and ensures that all are up-to-date and correct.
  • Submits a weekly report showing the progress of calls made and sales generated.

Qualifications and Skills
  • An undergraduate enrolled in a BS degree program with a major in Sales/Marketing, Business or related fields.
  • Some customer service or marketing experience with proven ability to build relationships with clients is preferred.
  • Must be comfortable calling clients.
  • Proficient in Microsoft office; solid excel skills.
  • Must have strong organizational skill with ability to handle multiple tasks concurrently and prioritize appropriately.
  • Ability to quickly respond to customer questions and emails.
  • Must be able to pass a drug test and a background check.

If you are interested in this exciting opportunity to work for a company with tremendous growth potential, one which embraces diversity, offers a respectful, friendly work environment, yet one charged with the energy and excitement, Don't miss out on this great opportunity.

Apply