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Remote Chat Support Agent Jobs in Texas (NOW HIRING)

TransPerfect

Customer Service Representative

El Paso, TX · Remote

$14.50 - $19.75/hr

... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...

Global Pacific Support

Insurance Agent

Sugar Land, TX · On-site +1

Genius Agency AI is seeking a dedicated and knowledgeable Insurance Agent to join our dynamic team ... Benefits * 100% remote job working in the comforts of your home * Non-toxic environment * Growth ...

Global Pacific Support

Insurance Agent

Sugar Land, TX · Remote

Genius Agency AI is seeking a dedicated and knowledgeable Insurance Agent to join our dynamic team ... Benefits * 100% remote job working in the comforts of your home * Non-toxic environment * Growth ...

Promoted2

Remote Insurance Agent

Wichita Falls, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Corpus Christi, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Dallas, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Amarillo, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Lubbock, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Houston, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

El Paso, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Killeen, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Beaumont, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

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All JobsChat Support Agent JobsRemote Chat Support Agent JobsRemote Chat Support Agent Jobs in Texas

Remote Chat Support Agent information

See Texas salary details

$10

$17

$28

How much do remote chat support agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote chat support agent in Texas is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $20.38 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

What are popular job titles related to Remote Chat Support Agent jobs in Texas?

For Remote Chat Support Agent jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Agent jobs in Texas look for?

The top searched job categories for Remote Chat Support Agent jobs in Texas are:

What cities in Texas are hiring for Remote Chat Support Agent jobs?

Cities in Texas with the most Remote Chat Support Agent job openings:

Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,953 per year, or $17.8 per hour.

Customer Service Representative

TransPerfect

El Paso, TX • Remote

$14.50 - $19.75/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 7 days ago

TransPerfect rating

7.0

Company rating: 7.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

266th of 492 rated business services

Job description

TransPerfect Is More Than Just a Job...
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Location: 1015 Belvidere St., El Paso, TX 79912

  • Full-time with Benefits:Award-winning benefits package, medical/dental, 401K, PTO and much more!
  • Career Advancements
  • Newly Renovated Corporate Office in the Phoenix Ahwatukee Area
  • State of the Art Game Room
  • Superior Employee Engagement Program

Customer Service Representatives are responsible for processing in-bound calls with third party client displaying great customer service skills to ensure highest level of customer satisfaction. The CSR manages calls for a Third-Party Claims Administrator. Our Customer Service Representatives are enthusiastic and motivated. We are a team, working together in an organized and structured environment that thrives on employees who work with integrity, honesty, punctuality, and leadership.

  • Uses proper phone etiquette to provide great customer service for incoming calls for various cases and projects
  • Communicates effectively,read FAQs verbatim and address customers' needs to provide accurate information, process inquiries, and solve problems. Escalates the calls as needed
  • Documents all calls appropriately, and follows all procedures as dictated by policy and procedures
  • Conducts themselves in a professional manner at all times - adheres to structured internet rules and regulations on the call center floor
  • Works continuously towards professional development, as in their knowledge of cases and projects that the client handles, using downtime productively
  • Reliable and dependable adherence to attendance requirements, complying with scheduled lunches and breaks to ensure adequate phone coverage unless otherwise directed by the team Supervisor
  • Attends all scheduled training as required
  • Accomplishes other general tasks as required or necessary

Qualifications

  • High School Diploma or General Equivalency Diploma required; 18 years or older
  • 6 months - 1 year of Customer Service experience, or Call Center experience, and desktop applications experience
  • Typing 35-40 WPM
  • Schedule Flexibility
  • Effective communication and literacy skills. Ability to read scripted responses naturally, with confidence and accuracy
  • Ability to deal with customers from diverse backgrounds
  • Excellent computer skills with quick and accurate typing, the ability to open several applications at one time and review documents with attention to detail and accuracy
  • Quality Customer Service Skills
  • Ability to handle escalated calls, with empathy and professionalism
  • Decision making and problem-solving skills
  • Excellent time management skills

TransPerfect Connect (TPC)is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the world's largest privately held provider of language services and globalization management technology solutions.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

What TransPerfect employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

TransPerfect logo

About TransPerfect

Sourced by ZipRecruiter

TransPerfect was founded in 1992 with a simple mission to provide the highest quality language services to leading organizations worldwide. Started as a two-person company operating out of a dorm room, TransPerfect has spent nearly three decades solving global business challenges for our clients, and has turned into one of the most successful growth stories in the business world.

Industry

Translation services

Company size

5,001 - 10,000 Employees

Headquarters location

New York, NY, US

Year founded

1992

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