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Remote Chat Support Agent Jobs in Dallas, TX (NOW HIRING)

3M

Data Chat Agent

Richardson, TX · Remote

$23 - $28/hr

Job Overview We are seeking a diligent and customer-focused Data Chat Agent to join our dynamic ... Identify recurring user questions and trends to help improve our knowledge base and support ...

Internal Career Site

Chat Lead

Dallas, TX · On-site +1

... agent conversations. This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the ...

Nexora Talent

Client Support Specialist (Remote)

Dallas, TX · Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

YO AI Labs

Travel Agent - Remote

Dallas, TX · Remote

$30 - $50/hr

Remote Job Type: Contractor Pay: $20-$35/hour Job Overview We are seeking an experienced Travel Agent to support travel-related projects by providing expert guidance on travel planning, customer ...

Promoted2

Remote Insurance Agent

Dallas, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Chewy

Licensed Healthcare Agent

Richardson, TX · Remote

$21/hr

Remote (Must reside in one of the following states: Arizona, Florida, Kentucky, or Texas) Do you ... Handle healthcare and customer service inquiries via phone, email, and chat as needed ...

Remotetravelcareers

Travel Customer Support

Dallas, TX · Remote

$16.75 - $21.50/hr

We are seeking a remote Travel Customer Support representative to handle customer questions ... Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ...

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How much do remote chat support agent jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote chat support agent in Dallas, TX is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $21.63 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

Are remote chat support agent jobs legit?

Remote chat support agent jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How do I become a remote chat support agent?

To become a remote chat support agent, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company policies and tools.

How much do remote chat support agents get paid?

Remote chat support agents typically earn between $12 and $20 per hour, depending on experience, company, and location. Some roles offer additional benefits such as flexible schedules and training in customer service tools. Salaries can vary based on industry and whether the position is full-time or part-time.

What are popular job titles related to Remote Chat Support Agent jobs in Dallas, TX?

For Remote Chat Support Agent jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Agent jobs in Dallas, TX look for?

The top searched job categories for Remote Chat Support Agent jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Chat Support Agent jobs?

Cities near Dallas, TX with the most Remote Chat Support Agent job openings:

Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,237 per year, or $18.9 per hour.

Data Chat Agent

3M

Richardson, TX • Remote

$23 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

3M rating

7.9

Company rating: 7.9 out of 10

Based on 245 frontline employees who took The Breakroom Quiz

157th of 544 rated manufacturers

Job description

3M is a global science company that never stops inventing. Founded in 1902, we are a leader in material science, producing over 60,000 products used in homes, businesses, schools, and hospitals around the world. From everyday household staples like Post-it Notes and Scotch Tape to advanced solutions in worker safety and electronics, our innovation touches nearly every part of modern life. Headquartered in Minnesota, 3M is driven by a culture of curiosity and collaboration, organized across four core business groups: Safety & Industrial, Transportation & Electronics, and Consumer. Joining 3M means becoming part of a legacy of discovery and a future of limitless possibility.
Job Overview
We are seeking a diligent and customer-focused Data Chat Agent to join our dynamic team remotely. In this full-time role, you will be the first point of contact for handling data-related enquiries through our digital chat platform. The ideal candidate will possess exceptional written communication skills and a keen eye for detail, ensuring that all interactions are handled professionally and accurately. This is an excellent opportunity to contribute to a world-renowned organization and develop your skills within a supportive and innovative environment.
Responsibilities
* Engage with internal or external users via live chat to provide timely and accurate assistance with data-related queries.
* Clearly and concisely communicate information, troubleshoot basic issues, and guide users through processes.
* Maintain a high standard of customer service and professionalism in all interactions.
* Accurately document all chat conversations, actions taken, and resolutions in our internal systems.
* Escalate complex data issues to the appropriate technical teams in a clear and organized manner.
* Adhere strictly to company policies, particularly those concerning data privacy and confidentiality.
* Identify recurring user questions and trends to help improve our knowledge base and support resources.
Qualifications
* Proven experience in a customer service, data entry, or administrative role, preferably with chat-based support.
* Exceptional written communication skills with a strong command of grammar, spelling, and punctuation.
* Excellent typing speed and accuracy.
* Strong attention to detail and a commitment to data integrity.
* The ability to multitask effectively and manage multiple chat conversations simultaneously in a fast-paced environment.
* Proficiency in using standard office software and a demonstrated ability to learn new systems quickly.
* A proactive and problem-solving mindset.
* Previous experience with CRM or ticketing systems is desirable but not essential.
Benefits
* A competitive hourly wage and comprehensive benefits package.
* Opportunities for professional growth and career development within a global organization.
* Access to company health and wellness programs.
* A collaborative and inclusive company culture that values diversity and innovation.

In addition, this position is eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.).

What 3M employees say

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