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Remote Case Worker Jobs in Springfield, MA (NOW HIRING)

CVS Health

Case Manager, Registered Nurse

Hartford, CT · Remote

$54K - $155K/yr

Position Summary This is a remote work from home role anywhere in the US with virtual training ... This position consists of working intensely as a telephonic case manager with patients and their ...

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$47.3K

$69.8K

How much do remote case worker jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote case worker in Springfield, MA is $47,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $54,300.00 per year, depending on experience, location, and employer.

What is a Remote Case Worker job?

A Remote Case Worker is a professional who provides support, resources, and case management services to clients in need, all while working from a remote location. They often assist individuals with accessing social services, navigating challenges, and coordinating care plans. Communication is typically done via phone, email, or video conferencing. This role requires strong organizational skills, empathy, and familiarity with relevant policies and programs.

What are some common challenges faced by Remote Case Workers, and how can they be addressed?

Remote Case Workers often encounter challenges such as building rapport with clients virtually, maintaining clear and consistent communication, and ensuring client privacy across digital platforms. To address these, many professionals utilize video conferencing tools, set regular check-ins, and strictly adhere to secure data handling protocols. Time management and self-motivation are crucial for staying organized and responsive in a remote setting. By proactively managing these challenges, Remote Case Workers can provide effective and reliable support to their clients regardless of location.

What are the key skills and qualifications needed to thrive in the Remote Case Worker position, and why are they important?

To thrive as a Remote Case Worker, you generally need a background in social work, counseling, or a related field, along with experience in case management. Familiarity with case management software, secure communication platforms, and sometimes certifications such as a social work license or relevant training in telehealth are often required. Excellent organizational skills, compassion, and the ability to communicate effectively across digital channels are important soft skills for success. These competencies ensure remote case workers can efficiently support clients, coordinate resources, and maintain high-quality care from a distance.

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Remote Case Worker jobs near you
Infographic showing various Remote Case Worker job openings in Springfield, MA as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $47,263 per year, or $22.7 per hour.

RN Case Management (Remote) - RNCMR #002

NavitasPartners

Springfield, MA • Remote

$59 - $60/hr

Full-time

Posted yesterday

Job description

Job Title: RN Case Management (Remote)

Location: Hyannis, MA
Duration: 13 Weeks
Schedule: 4x8-Hour Shifts | 7:00 AM – 3:30 PM
Shift: Days | Rotating Weekends and Occasional Holidays

Compensation

Local Pay Rate: $59 – $60 per hour (Based on Experience)

Position Overview

We are seeking an experienced Registered Nurse Case Manager with a strong background in Clinical Documentation Improvement (CDI) and acute care nursing. This remote position is responsible for conducting comprehensive medical record reviews, collaborating with physicians and healthcare teams, improving clinical documentation accuracy, and supporting compliance with regulatory and reimbursement requirements.

The ideal candidate will possess excellent analytical, communication, and critical-thinking skills, along with extensive knowledge of clinical documentation practices, Medicare guidelines, and healthcare regulations.

Responsibilities
  • Perform comprehensive and timely medical record reviews to ensure accurate clinical documentation.
  • Identify opportunities for documentation improvement and develop clinically appropriate queries.
  • Collaborate with physicians, nursing staff, and Health Information Management (HIM) professionals to improve documentation quality.
  • Participate actively in CDI initiatives, team meetings, educational programs, and task force activities.
  • Monitor and follow up on documentation queries to ensure timely resolution.
  • Communicate effectively with healthcare providers regarding documentation opportunities and compliance requirements.
  • Enter and maintain accurate information within the electronic medical record system.
  • Resolve documentation discrepancies in collaboration with HIM staff.
  • Support organizational clinical documentation strategies and quality improvement initiatives.
  • Manage multiple priorities while maintaining productivity and accuracy.
  • Provide exceptional customer service to patients, families, colleagues, and healthcare partners.
  • Interpret and communicate Medicare Part A and Part B guidelines and their impact on reimbursement and DRG assignments.
Required QualificationsEducation
  • Graduate of an accredited Nursing program.
  • Current and active Massachusetts Registered Nurse (RN) license.
Experience
  • Recent acute care experience required, preferably in:
    • ICU
    • CCU
    • Medical/Surgical Nursing
  • OR a minimum of four (4) years of recent Case Management experience within the past four years.
  • Strong understanding of:
    • Pathophysiology and disease processes
    • Clinical documentation improvement practices
    • Regulatory compliance requirements
    • Medicare Part A and Part B guidelines
Skills & Competencies
  • Excellent organizational, analytical, and documentation skills.
  • Strong written and verbal communication abilities.
  • Critical thinking, problem-solving, and deductive reasoning skills.
  • Ability to work independently and manage multiple priorities.
  • Strong interpersonal and physician collaboration skills.
  • Proficiency with electronic medical records and Windows-based software applications.
  • Professional, positive, and customer-focused demeanor.
Preferred Qualifications
  • Management or supervisory experience.
  • Prior CDI experience in an acute care setting.
Required Certifications & Licensure
  • Active Massachusetts Registered Nurse (RN) License.
  • Basic Life Support (BLS) Certification – AHA.
  • Certified Clinical Documentation Specialist (CCDS) Certification or successful completion of a CDI Competency Examination.
Work Environment
  • Fully Remote Position.
  • Must be available to work rotating weekends and occasional holidays as scheduled.
  • Opportunity to contribute to quality improvement initiatives and clinical documentation excellence within a collaborative healthcare environment.

For more details reach at jknox@navitashealth.com or Call / Text at 732-791-4827.

About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.