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Remote Case Worker Jobs in West Springfield, MA (NOW HIRING)

Sedgwick

Field Case Manager

Windsor, CT · On-site +1

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face-to-face interaction with injured workers and medical ...

York Risk Services

Field Case Manager

Windsor, CT · On-site +1

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face-to-face interaction with injured workers and medical ...

Aflac Incorporated

Social Worker

Windsor, CT · Remote

$70K - $90K/yr

Worker Designation - This role is a remote role. This means you will be expected to work from your ... case. This salary range does not include any potential incentive pay or benefits, however, such ...

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Aflac, Incorporated

Social Worker

Windsor, CT · Remote

$70K - $90K/yr

Worker Designation - This role is a remote role. This means you will be expected to work from your ... case. This salary range does not include any potential incentive pay or benefits, however, such ...

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All JobsCase Worker JobsRemote Case Worker JobsRemote Case Worker Jobs in West Springfield, MA

Remote Case Worker information

See West Springfield, MA salary details

$29.4K

$47.3K

$69.8K

How much do remote case worker jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote case worker in West Springfield, MA is $47,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $54,300.00 per year, depending on experience, location, and employer.

What is a remote case worker?

A Remote Case Worker is a professional who provides support, resources, and case management services to clients in need, all while working from a remote location. They often assist individuals with accessing social services, navigating challenges, and coordinating care plans. Communication is typically done via phone, email, or video conferencing. This role requires strong organizational skills, empathy, and familiarity with relevant policies and programs.

What are the key skills and qualifications needed to thrive as a remote case worker?

To thrive as a Remote Case Worker, you generally need a background in social work, counseling, or a related field, along with experience in case management. Familiarity with case management software, secure communication platforms, and sometimes certifications such as a social work license or relevant training in telehealth are often required. Excellent organizational skills, compassion, and the ability to communicate effectively across digital channels are important soft skills for success. These competencies ensure remote case workers can efficiently support clients, coordinate resources, and maintain high-quality care from a distance.

What are some common challenges faced by remote case workers, and how can they be addressed?

Remote Case Workers often encounter challenges such as building rapport with clients virtually, maintaining clear and consistent communication, and ensuring client privacy across digital platforms. To address these, many professionals utilize video conferencing tools, set regular check-ins, and strictly adhere to secure data handling protocols. Time management and self-motivation are crucial for staying organized and responsive in a remote setting. By proactively managing these challenges, Remote Case Workers can provide effective and reliable support to their clients regardless of location.

What job categories do people searching Remote Case Worker jobs in West Springfield, MA look for?

The top searched job categories for Remote Case Worker jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Remote Case Worker jobs?

Cities near West Springfield, MA with the most Remote Case Worker job openings:

Remote Case Worker jobs near you
Infographic showing various Remote Case Worker job openings in West Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $47,261 per year, or $22.7 per hour.

Senior Claims Adjuster, Workers Compensation - Remote (10252)

Capstone Search Group

Hartford, CT • Remote

$85K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

About the Role

100% remote job opening. As Senior Claims Adjuster, Workers Compensation you are responsible for managing the process from start to finish and ultimately determining the appropriate course of action based on the circumstances within the case. Here are a few job specs:


Location: Fully remote but requires experience with workers compensation claims in the state of Connecticut. This means you’ll also primarily work EST hours.


Experience: At least three (3) years of experience managing, investigating, and resolving complex work comp claims. 


Skills: Strong attention to detail, excellent communication, and customer-first focus given that you’ll frequently interact with various parties, including claimants, during the process.


Licensure: Requires appropriate licensure/certification in Connecticut where you will handle claims.

Company Description

Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.