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Remote Case Worker Jobs in Holyoke, MA (NOW HIRING)

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face-to-face interaction with injured workers and medical ...

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face-to-face interaction with injured workers and medical ...

Sr LTD Case Manager

Windsor, CT · Remote

$65K - $85K/yr

Worker Designation - This role is a remote role. This means you will be expected to work from your ... case. This salary range does not include any potential incentive pay or benefits, however, such ...

Sr LTD Case Manager

Windsor, CT · Remote

$65K - $85K/yr

Worker Designation - This role is a remote role. This means you will be expected to work from your ... case. This salary range does not include any potential incentive pay or benefits, however, such ...

Claims Technical Lead

Windsor, CT · Remote

$75K - $95K/yr

Worker Designation - This role is a remote role. This means you will be expected to work from your ... Strong knowledge of best practices and effective case management skills. Education & Experience ...

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Remote Case Worker information

See Holyoke, MA salary details

$29.2K

$46.9K

$69.2K

How much do remote case worker jobs pay per year?

As of Aug 28, 2026, the average yearly pay for remote case worker in Holyoke, MA is $46,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $53,900.00 per year, depending on experience, location, and employer.

What is a remote case worker?

A Remote Case Worker is a professional who provides support, resources, and case management services to clients in need, all while working from a remote location. They often assist individuals with accessing social services, navigating challenges, and coordinating care plans. Communication is typically done via phone, email, or video conferencing. This role requires strong organizational skills, empathy, and familiarity with relevant policies and programs.

What are the key skills and qualifications needed to thrive as a remote case worker?

To thrive as a Remote Case Worker, you generally need a background in social work, counseling, or a related field, along with experience in case management. Familiarity with case management software, secure communication platforms, and sometimes certifications such as a social work license or relevant training in telehealth are often required. Excellent organizational skills, compassion, and the ability to communicate effectively across digital channels are important soft skills for success. These competencies ensure remote case workers can efficiently support clients, coordinate resources, and maintain high-quality care from a distance.

What are some common challenges faced by remote case workers, and how can they be addressed?

Remote Case Workers often encounter challenges such as building rapport with clients virtually, maintaining clear and consistent communication, and ensuring client privacy across digital platforms. To address these, many professionals utilize video conferencing tools, set regular check-ins, and strictly adhere to secure data handling protocols. Time management and self-motivation are crucial for staying organized and responsive in a remote setting. By proactively managing these challenges, Remote Case Workers can provide effective and reliable support to their clients regardless of location.

What job categories do people searching Remote Case Worker jobs in Holyoke, MA look for?

The top searched job categories for Remote Case Worker jobs in Holyoke, MA are:

What cities near Holyoke, MA are hiring for Remote Case Worker jobs?

Cities near Holyoke, MA with the most Remote Case Worker job openings:

Field Case Manager

Windsor, CT • Remote


Sedgwick

7.6

Company rating: 7.6 out of 10

Based on 327 frontline employees who took The Breakroom Quiz

213th of 314 rated insurance

Good employer

Recommended by students

Paid breaks


Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Field Case Manager

This Field Case Manager will cover our Windsor, CT region and must live in this area in order to be considered.

PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers to facilitate; through advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties. While frequent travel is required, you will maintain a home-based office.

ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work.

  • Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of complex medical conditions, treatment planning and recovery from illness or injury.
  • Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment that allows face-to-face interaction with injured workers and medical professionals.
  • Enjoy flexibility and autonomy in your daily work, your location, and your career path while advocating for the most effective and efficient medical treatment for injured employees in a non-traditional setting.
  • Enable our Caring counts mission supporting injured employees from some of the world's best brands and organizations.
  • Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
  • Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more.
  • Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

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ESSENTIAL RESPONSIBLITIES MAY INCLUDE

  • Serve as patient advocate to support, guide and coordinate care for injured workers, families and caregivers as they navigate through the recovery process.
  • Assist injured workers in achieving recovery and autonomy through advocacy, communication, education, identification of service resources and service facilitation.
  • Identify appropriate providers and facilities throughout the continuum of services, while ensuring that available resources are being used in a timely and cost-effective manner in order to obtain optimum value for both the client and the reimbursement source

EDUCATION AND LICENSING

RN licensure preferred; or bachelor's degree in health or human services field required with one of the following certifications: CCM, CDMS, orCRC. Valid driver's license required. High speed internet required. Employment may be contingent upon successful completion of a motor vehicle record (MVR) check.

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:Computer keyboarding, travel as required.

Auditory/Visual: Hearing, vision and talking

TAKING CARE OF YOU BY

  • Offering a blended work environment.
  • Supporting meaningful work that promotes critical thinking and problem solving.
  • Providing on-going learning and professional growth opportunities.
  • Promoting a strong team environment and a culture of support.
  • Recognizing your successes and celebrating your achievements.
  • We offer a diverse and comprehensive benefits package including:
    • Three Medical, and two dental plans to choose from.
    • Tuition reimbursement eligible.
    • 401K plan that matches 50% on every $ you put in up to the first 6% you save.
    • 4 weeks PTO your first full year.

NEXT STEPS

If your application is selected to advance to the next round, a recruiter will be in touch.

#nurse #fieldcasemanager

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $85,000-$88,000. Quarterly Bonus Eligible. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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