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Remote Case Worker Jobs in West Springfield, MA (NOW HIRING)

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Remote Case Worker information

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$29.4K

$47.3K

$69.8K

How much do remote case worker jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote case worker in West Springfield, MA is $47,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $54,300.00 per year, depending on experience, location, and employer.

What is a remote case worker?

A Remote Case Worker is a professional who provides support, resources, and case management services to clients in need, all while working from a remote location. They often assist individuals with accessing social services, navigating challenges, and coordinating care plans. Communication is typically done via phone, email, or video conferencing. This role requires strong organizational skills, empathy, and familiarity with relevant policies and programs.

What are the key skills and qualifications needed to thrive as a remote case worker?

To thrive as a Remote Case Worker, you generally need a background in social work, counseling, or a related field, along with experience in case management. Familiarity with case management software, secure communication platforms, and sometimes certifications such as a social work license or relevant training in telehealth are often required. Excellent organizational skills, compassion, and the ability to communicate effectively across digital channels are important soft skills for success. These competencies ensure remote case workers can efficiently support clients, coordinate resources, and maintain high-quality care from a distance.

What are some common challenges faced by remote case workers, and how can they be addressed?

Remote Case Workers often encounter challenges such as building rapport with clients virtually, maintaining clear and consistent communication, and ensuring client privacy across digital platforms. To address these, many professionals utilize video conferencing tools, set regular check-ins, and strictly adhere to secure data handling protocols. Time management and self-motivation are crucial for staying organized and responsive in a remote setting. By proactively managing these challenges, Remote Case Workers can provide effective and reliable support to their clients regardless of location.

What job categories do people searching Remote Case Worker jobs in West Springfield, MA look for?

The top searched job categories for Remote Case Worker jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Remote Case Worker jobs?

Cities near West Springfield, MA with the most Remote Case Worker job openings:

Infographic showing various Remote Case Worker job openings in West Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,261 per year, or $22.7 per hour.

Full-Time Licensed Independent Clinical Social Worker (LICSW) - Remote for School Settings

Resilience Rays Therapy

Springfield, MA โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Job description

Position Overview

Resilience Rays Therapy is seeking a dedicated and compassionate Licensed Independent Clinical Social Worker (LICSW) to join our dynamic team in providing essential mental health services from the comfort of a remote setting. This full-time role offers a unique opportunity to make a significant difference in the lives of students and their families by delivering holistic support while addressing their social, emotional, and environmental challenges, all tailored specifically to a school setting.

About the Organization

Resilience Rays Therapy is a respected social service agency located in Springfield, Massachusetts, committed to empowering vulnerable populations through comprehensive support, advocacy, and resource provision. Our organization operates on a person-centered approach, emphasizing collaboration with community partners and unwavering commitment to social justice. We pride ourselves on being responsive to the needs of our community, specializing in social services such as case management, mental health counseling, crisis intervention, and community outreach.

Work Environment

This position offers remote work flexibility, allowing you to connect with clients virtually while being integrated into a supportive team. Your primary work will occur through telehealth platforms, where you will conduct assessments and therapy sessions, all while fostering a sense of connection and support for each client. While the standard work schedule aligns with regular business hours, there may be occasional evening or weekend hours required to accommodate client needs, particularly in times of crisis.

Key Responsibilities
  • Conduct comprehensive assessments to evaluate the social, emotional, and environmental factors affecting clients, particularly students.
  • Develop personalized service plans with specific goals and interventions, carefully monitoring client progress.
  • Provide individual and family counseling tailored to the unique challenges faced by students and their families, including transitions, academic stressors, and more.
  • Utilize crisis intervention techniques, conducting risk assessments and developing safety plans effectively during high-stress situations.
  • Engage actively with community agencies and organizations to coordinate services, ensuring clients have access to necessary resources.
  • Participate in community outreach activities aimed at raising awareness of the mental health services available at Resilience Rays Therapy.
  • Take part in regular case conferences, team meetings, and ongoing staff training to continuously improve service delivery and teamwork.
Patient Population / Client Focus

Your primary focus will be on providing services to students within school settings, including their families. Clients may face various challenges such as anxiety, depression, trauma, or socio-economic hurdles. By offering targeted support, you will play a vital role in promoting resilience and fostering positive outcomes for young individuals navigating complex life situations.

Qualifications
  • A Master's degree in Social Work from an accredited program.
  • An active state licensure as a Licensed Independent Clinical Social Worker (LICSW).
  • Proven skills in counseling and case management, with strong ability to build therapeutic relationships.
  • An understanding of trauma-informed care, community resources, and socio-economic justice issues.
  • Excellent communication skills, cultural competence, and the ability to design collaborative problem-solving strategies with clients.
Preferred Experience
  • Experience working in school settings or with children and adolescents is highly desirable.
  • Background in crisis intervention, community outreach, and resource coordination.
  • Previous experience in a social service agency focused on mental health is strongly preferred.
Compensation and Benefits

The salary for this position ranges from USD 60,000 to 100,000 per year, commensurate with experience. In addition, we offer a sign-on bonus to qualified candidates.

  • Comprehensive health insurance coverage, including medical, dental, and vision plans.
  • Retirement plan with employer match to support your long-term financial goals.
  • Generous paid time off policy, including vacation days, personal days, and holidays to ensure work-life balance.
  • Access to continuing education and professional development opportunities to enhance your skills and knowledge in the field.
  • Supportive insurance options tailored to meet personal and family needs.
Career Growth Opportunities

At Resilience Rays Therapy, we believe in fostering the professional growth of our team members. You will have opportunities for continued training and advancement within the organization, enabling you to expand your expertise and take on new challenges as you grow in your career.

Why Join Our Team

Joining Resilience Rays Therapy means becoming part of a collaborative and passionate team dedicated to making a tangible impact in the community. You will find yourself surrounded by professionals who share a deep commitment to social justice and equitable access to mental health services. By providing meaningful support to students and families, you play an essential role in transforming lives and fostering resilience, making your work purposeful and rewarding.

Application Information

If you are ready to take the next step in your career and make a difference in the lives of those in need, we encourage you to apply today! Resilience Rays Therapy welcomes candidates who are enthusiastic about community service and dedicated to social justice.