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Remote Case Worker Jobs in Raleigh, NC (NOW HIRING)

Ingeus UK Ltd

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Durham, NC · On-site +1

We're looking for a dedicated Case Worker to join our team - someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that ...

Valeris

Executive Case Manager (Remote)

Raleigh, NC · Remote

This is a remote role. Candidates must reside in the state of North Carolina. When you join the ... working protocols outlined between PharmaCord and the client teams. Inbound Call Management

CVS Health

Case Manager, Registered Nurse

Raleigh, NC · Remote

$54K - $155K/yr

Position Summary This is a remote work from home role anywhere in the US with virtual training ... This position consists of working intensely as a telephonic case manager with patients and their ...

US Renewables LLC

Be Seen First

Remote Land Agent

Durham, NC · Remote

$45 - $65/hr

Proficiency in GIS tools; experience with Anderson Optimization or PV Case strongly preferred ... Self-starter with strong problem-solving skills, capable of working both independently and ...

US Renewables LLC

Be Seen First

Remote Land Agent

Durham, NC · Remote

$45 - $65/hr

Proficiency in GIS tools; experience with Anderson Optimization or PV Case strongly preferred ... Self-starter with strong problem-solving skills, capable of working both independently and ...

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All JobsCase Worker JobsRemote Case Worker JobsRemote Case Worker Jobs in Raleigh, NC

Remote Case Worker information

See Raleigh, NC salary details

$28.7K

$46.1K

$68K

How much do remote case worker jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote case worker in Raleigh, NC is $46,104.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $53,000.00 per year, depending on experience, location, and employer.

What is a Remote Case Worker job?

A Remote Case Worker is a professional who provides support, resources, and case management services to clients in need, all while working from a remote location. They often assist individuals with accessing social services, navigating challenges, and coordinating care plans. Communication is typically done via phone, email, or video conferencing. This role requires strong organizational skills, empathy, and familiarity with relevant policies and programs.

What are some common challenges faced by Remote Case Workers, and how can they be addressed?

Remote Case Workers often encounter challenges such as building rapport with clients virtually, maintaining clear and consistent communication, and ensuring client privacy across digital platforms. To address these, many professionals utilize video conferencing tools, set regular check-ins, and strictly adhere to secure data handling protocols. Time management and self-motivation are crucial for staying organized and responsive in a remote setting. By proactively managing these challenges, Remote Case Workers can provide effective and reliable support to their clients regardless of location.

What are the key skills and qualifications needed to thrive in the Remote Case Worker position, and why are they important?

To thrive as a Remote Case Worker, you generally need a background in social work, counseling, or a related field, along with experience in case management. Familiarity with case management software, secure communication platforms, and sometimes certifications such as a social work license or relevant training in telehealth are often required. Excellent organizational skills, compassion, and the ability to communicate effectively across digital channels are important soft skills for success. These competencies ensure remote case workers can efficiently support clients, coordinate resources, and maintain high-quality care from a distance.

What are popular job titles related to Remote Case Worker jobs in Raleigh, NC? For Remote Case Worker jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Case Worker jobs in Raleigh, NC look for? The top searched job categories for Remote Case Worker jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Case Worker jobs? Cities near Raleigh, NC with the most Remote Case Worker job openings:
Remote Case Worker jobs near you

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Ingeus UK Ltd

Durham, NC • On-site, Remote

Other

Medical, Dental, Vision, Life, PTO

Posted 23 days ago

Job description

Custody Support Worker HMP Durham
Durham - Full Time / Permanent
28,755
Apply now
In-Custody Case Worker
 
Salary: 28,755
 
Location: HMP Durham
 
Contract: Full Time Permanent
 
Rebuilding your life after a custodial sentence is one of the toughest challenges a person can face. But with the right support, it's possible. We're looking for a dedicated Case Worker to join our team - someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn't just about offering advice; it's about rolling up your sleeves and pro-actively supporting someone on their journey
 
About the Role:
In this role, you'll work within the prison, providing one-to-one support to a caseload of participants as they prepare for release. You will generally work with those in the last 12 weeks of their sentence, you will support them to be ready to re-enter society and support to overcome barriers, build confidence, and take meaningful steps toward rehabilitation, promoting engagement with our community hubs post release.
 
You will work closely with pre-release teams and the through the gate teams, ensuring participants are fully supported in their transition.
This is a demanding yet deeply rewarding role. You'll be working in a challenging environment with individuals who have complex needs and may be hesitant to engage. However, when you help someone break the cycle and take real steps toward transforming their life, the impact is truly life-changing-for them and for you. 
 
What You'll Be Doing:
 
Relationship Building: Foster genuine, trusting, and non-judgemental relationships with participants, creating a safe space for personal growth
121 Support: You will be setting and reviewing goals while ensuring accurate and timely recording
Action Planning:  You will formulate a detailed action plan identifying specific needs and barriers and identifying the support they need to support their transition.
Caseload management: You'll manage multiple individuals, balancing their needs while keeping up with all the related admin.
Stakeholder Engagement: You will support participants from all areas of the prison. You will be generating referrals to the programme and building your caseloads, so ability to influence and engage with the wider prison community is key. 
 
What We are Looking For:
 
Communication Skills: You'll have the ability to engage, motivate, persuade, and listen-building strong connections with those you support and stakeholders you work alongside.
Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks. You will be fully supported following any challenging interventions.
IT and Administrative skills: Keeping meticulous records of every interaction to measure client progress and ensure effective interventions.
Resilience: This role can be challenging, and results may take time, but you are the kind of person who stays committed and sees things through.
 
Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. Due to the time required to complete these checks, successful candidates will be offered a start date at least 6 weeks from the point of job offer. This should allow sufficient time for all necessary pre-employment clearances to be obtained
 
Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
 
At Ingeus, we've spent time listening to our employees to build our benefits package;
25 days of annual leave plus bank holidays, with the option to trade for additional leave.
EAP Support programme available 24/7, including 6 free counselling sessions.
Private medical insurance and life assurance.
Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
Eyecare vouchers to help with glasses or eye care.
Online Shopping discounts
Cycle to Work scheme and travel season ticket loan.
Long service awards to celebrate your commitment.
Salary Finance offering financial education and advice.
The opportunity to purchase extra benefits like critical illness cover and dental insurance.
 
We understand that everyone's journey is different, and we're committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments-whether that's help with the application, interview format, or anything else-we're here to listen and work with you to find the best approach.
 
Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don't hesitate to contact us at careers@ingeus.co.uk to discuss how we can support you
 
If you think you have what it takes, don't delay and apply today - We may shortlist and conduct interviews before the closing date and if we receive enough applications this role may close early.
 
 

Job no:
502726
Applications close:
26 Jun 2026

Interested?

If so, please submit your CV. We look forward to receiving your application.

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