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Remote Call Transfer Agent Jobs in Riverside, CA

Orion Lending

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Mortgage Funder (remote)

Orange, CA · Remote

$31.25/hr

... etc. · Call broker, title company, and or bank attorneys to request specific documents, such as an updated tax search, closing protection letters, abstract agent good standing letters and ...

Credit9

Collections Sr. Supervisor

Irvine, CA · On-site +1

$70K - $75K/yr

Analyze team metrics, call recordings, and quality assurance data to pinpoint specific coaching and ... Remote (MUST reside in the United States) Work Hours: 40 hours between the hours of 6:00 AM and 6 ...

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All JobsCall Transfer Agent JobsRemote Call Transfer Agent JobsRemote Call Transfer Agent Jobs in Riverside, CA

Remote Call Transfer Agent information

See Riverside, CA salary details

$11

$17

$26

How much do remote call transfer agent jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for remote call transfer agent in Riverside, CA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.81 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Transfer Agent vs Customer Service Representative?

AspectRemote Call Transfer AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingSame as Remote Call Transfer Agent, often with additional certifications
Work EnvironmentRemote, call center or customer support settingRemote or in-office, customer support environment
Job FocusTransferring calls efficiently, routing to appropriate departmentsHandling customer inquiries, resolving issues, providing information
Common UsageCall centers, support lines, telecommunication companiesRetail, service industries, tech support

While both roles involve customer interaction via phone, Remote Call Transfer Agents primarily focus on transferring calls accurately and efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and issue resolution. The skills and environment overlap significantly, but their core responsibilities differ slightly.

What are the typical challenges a Remote Call Transfer Agent might encounter, and how can they be addressed?

As a Remote Call Transfer Agent, one common challenge is effectively managing high call volumes while ensuring accurate transfers and maintaining a positive customer experience. Distractions in a home environment and varying customer needs can also add complexity. To address these challenges, it's important to have a dedicated, quiet workspace, be proficient with call management software, and continuously improve communication skills. Proactively seeking feedback and participating in team meetings can also help agents stay aligned with best practices and company expectations.

What are the key skills and qualifications needed to thrive as a Remote Call Transfer Agent, and why are they important?

To thrive as a Remote Call Transfer Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center platforms is often required. Excellent listening, patience, and problem-solving abilities help agents handle calls efficiently and provide a positive customer experience. These skills ensure smooth call routing, customer satisfaction, and effective support in a remote work environment.

What is a Remote Call Transfer Agent?

A Remote Call Transfer Agent is a customer service professional who works remotely to manage inbound and outbound calls, transferring them to the appropriate departments or team members. Their primary responsibility is to ensure that callers are promptly and accurately connected to the right person or resource. They may also provide basic information, answer initial queries, and document call details in the company's system. This role requires excellent communication skills, attention to detail, and proficiency with call center software and phone systems.
What are popular job titles related to Remote Call Transfer Agent jobs in Riverside, CA? For Remote Call Transfer Agent jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Call Transfer Agent jobs in Riverside, CA look for? The top searched job categories for Remote Call Transfer Agent jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Call Transfer Agent jobs? Cities near Riverside, CA with the most Remote Call Transfer Agent job openings:
Remote Call Transfer Agent jobs near you
Remote Mortgage Loan Officer Build Your Book With Real Support

Remote Mortgage Loan Officer Build Your Book With Real Support

Satori Mortgage

Riverside, CA • On-site, Remote

$50K - $250K/yr

Full-time

Posted 14 days ago

Job description

Benefits:
  • Bonus based on performance
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

Mortgage Loan Officer. Build Your Business With a Team That Actually Has Your Back
This industry can be brutal when you're on an island.
You know the drill. You ask a question and wait two days for an answer. When you finally get one, it comes with an attitude that makes you feel stupid for asking. The "support" is a help desk that closes at 5. The leads were great in the boom and evaporated the second the market turned. You're a number, and you know it.
That's not us
Satori Mortgage is a national team of 50+ producing loan officers who actually share wins with each other. We're a brokerage and correspondent lender, so you get real lending power and a wide range of options, but without the corporate bloat. Ask a question in our channels at 8pm on a Saturday and you'll have a real answer in about five minutes, from someone who's funding loans too, not a manager who hasn't originated in a decade. And the access goes all the way up: you can run a scenario personally with our president, CEO, regional managers, and VPs, leaders who still fund loans themselves. Whatever the channel, one of them answers, usually in minutes. We're all in the trenches together, and that's the whole point.
Here's who thrives here:
You generate your own business. Whether that's through referral relationships, agent partnerships, your personal brand, or outbound, how you do it matters less than the fact that you own it. We'll make you sharper at it, but you have to bring the engine.
You close what you start. We care more about your conversion than your call count. Anyone can generate activity. We're looking for people who turn opportunities into funded loans.
You're coachable. Our best people, including some who came in green and are already closing, got there by staying open, taking feedback, and running the systems we've built. If you already know everything, you'll hate it here.
You outwork the room. That part isn't negotiable. But you won't be doing it alone.
What you plug into on day one:
  • Systems and onboarding built by a producing loan officer, designed around what we wish we'd had starting out, not a corporate playbook from someone who's never originated.
  • Real coaching and accountability, including Bootcamp Sessions every Wednesday where our producers share what's working right now, plus ongoing development.
  • A national community sharing what's working market by market, in real time.
  • 50+ lenders plus a correspondent channel and a broker's shelf, so you can structure and close deals you'd lose at a banker shop.
  • A real AI edge, not just access to tools. Gemini through our Google Workspace, custom GPTs we've built for the way we actually work, and hands-on training to use them, including our Agent AI Masterclass for winning agent partnerships. Most twenty-year veterans aren't doing any of this yet.
  • No income caps.

And if you want it, you won't be on an island on the tough calls either. A pod leader will jump on real borrower calls and agent and builder Zooms with you when you want a second set of ears, not a script handed to you and good luck, but someone in the trenches with you until it's second nature.
We've been doing this 20+ years (NMLS 4190). We're not a startup experimenting on you. We're a proven shop that decided to stay small enough to actually know your name.
The honest part: this is a 100% commission, self-generating role. We don't hand you a list of leads to dial. We teach you to build a business that survives any market. If you want to be fed, this isn't your seat. If you want to be developed, let's talk.
Our process includes a short assessment that helps us understand how you're wired to win. It's quick, and it tells us how to support you best.
Ready for a team instead of an island? Apply and let's have a conversation.
Compensation: $50,000.00 - $250,000.00 per year
About Us
Founded in 2006, Satori Mortgage was created to service the loan industry a little differently. We support our branches and loan officers with a full-service, in-house team which offers them the flexibility they need to best serve their territories and customers. Servicing the loan from beginning to end saves the borrower time and money, and you can trust that when we say we can fund a loan, we do it. We do it with care because we are The People!
What Makes Us Great?
Our People, it's as simple as that. We are meticulous and vigilant about the caliber and level of individuals we allow on to our team. We understand that it's the people that help us grow, and by putting maximum effort into our people, they will make us better. We have created a performance driven culture where the person next to you wants you to succeed, just as much as you want to succeed. We are in the trenches with our team members every day, from helping with loans, coaching, training or having fun. We are winners, we understand that there is always room to grow and improve. We are never set in our ways or deaf to new ideas or new ways to execute.

Apply