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Remote Call Transfer Agent Jobs in Riverside, CA

A fun, positive culture where our community, or Vyllage as we call it, supports one another and ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

A fun, positive culture where our community, or Vyllage as we call it, supports one another and ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Real Estate Agent Team Lead

Irvine, CA · Remote

$85K - $185K/yr

A fun, positive culture where our community, or Vyllage as we call it, supports one another and ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Real Estate Agent Team Lead

Irvine, CA · Remote

$85K - $185K/yr

A fun, positive culture where our community, or Vyllage as we call it, supports one another and ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Real Estate Agent Team Lead

Pomona, CA · Remote

$85K - $185K/yr

A fun, positive culture where our community, or Vyllage as we call it, supports one another and ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

A fun, positive culture where our community, or Vyllage as we call it, supports one another and ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Real Estate Agent Team Lead

Pomona, CA · Remote

$85K - $185K/yr

A fun, positive culture where our community, or Vyllage as we call it, supports one another and ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

A fun, positive culture where our community, or Vyllage as we call it, supports one another and ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

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Remote Call Transfer Agent information

See Riverside, CA salary details

$11

$17

$26

How much do remote call transfer agent jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote call transfer agent in Riverside, CA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Call Transfer Agent, and why are they important?

To thrive as a Remote Call Transfer Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center platforms is often required. Excellent listening, patience, and problem-solving abilities help agents handle calls efficiently and provide a positive customer experience. These skills ensure smooth call routing, customer satisfaction, and effective support in a remote work environment.

What are the typical challenges a Remote Call Transfer Agent might encounter, and how can they be addressed?

As a Remote Call Transfer Agent, one common challenge is effectively managing high call volumes while ensuring accurate transfers and maintaining a positive customer experience. Distractions in a home environment and varying customer needs can also add complexity. To address these challenges, it's important to have a dedicated, quiet workspace, be proficient with call management software, and continuously improve communication skills. Proactively seeking feedback and participating in team meetings can also help agents stay aligned with best practices and company expectations.

What is a Remote Call Transfer Agent?

A Remote Call Transfer Agent is a customer service professional who works remotely to manage inbound and outbound calls, transferring them to the appropriate departments or team members. Their primary responsibility is to ensure that callers are promptly and accurately connected to the right person or resource. They may also provide basic information, answer initial queries, and document call details in the company's system. This role requires excellent communication skills, attention to detail, and proficiency with call center software and phone systems.

What is the difference between Remote Call Transfer Agent vs Customer Service Representative?

AspectRemote Call Transfer AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingSame as Remote Call Transfer Agent, often with additional certifications
Work EnvironmentRemote, call center or customer support settingRemote or in-office, customer support environment
Job FocusTransferring calls efficiently, routing to appropriate departmentsHandling customer inquiries, resolving issues, providing information
Common UsageCall centers, support lines, telecommunication companiesRetail, service industries, tech support

While both roles involve customer interaction via phone, Remote Call Transfer Agents primarily focus on transferring calls accurately and efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and issue resolution. The skills and environment overlap significantly, but their core responsibilities differ slightly.

What are popular job titles related to Remote Call Transfer Agent jobs in Riverside, CA? For Remote Call Transfer Agent jobs in Riverside, CA, the most frequently searched job titles are:
What cities near Riverside, CA are hiring for Remote Call Transfer Agent jobs? Cities near Riverside, CA with the most Remote Call Transfer Agent job openings:

Senior Compensation Consultant - Remote

Alignment Healthcare

Orange, CA • On-site, Remote

Full-time

Posted 20 days ago


Alignment Healthcare rating

7.3

Company rating: 7.3 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

207th of 259 rated insurance


Job description

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Sr. Compensation Consultant is remote and plays a key role in designing, implementing, and maintaining compensation programs that align with the company's strategic goals. This role will have a high degree of focus on Stock Administration and Executive Compensation. The role will be analyzing market data, evaluating internal equity and supporting compensation-related initiatives while partnering with Human Resources Business Partners, the Talent Acquisition team, and business leaders. This role will help drive efforts to enhance our compensation job architecture.
Job Responsibilities:
Stock Plan Administration
Execute end-to-end employee equity administration, including new grants, vesting and RSU releases, option exercises, and related transactions.
Coordinate equity award preparation, processing, and reporting with external vendors and internal partners (Payroll, Finance, Legal, Treasury).
Maintain accuracy and integrity of equity plan records across platforms performing regular reconciliations between HR, payroll, stock administration, and the transfer agent.
Ensure compliance with U.S. securities laws, tax regulations (IRS, SEC), and internal controls, including SOX 404 and review for SEC filings (e.g., Form 4, 10-K, proxy statements) and internal and external audits.
Prepare equity and executive compensation reporting and worksheets for senior leadership and Board committees.
Assist with the design, implementation, and administration of a scalable Employee Stock Purchase Plan (ESPP), including U.S. and international programs, vendor coordination, employee inquiries, and compliance monitoring.
Compensation & Job Architecture
Analyze internal and external compensation data to assess the competitiveness of base pay, incentive, and equity programs. Conduct job analysis, benchmark roles, market price positions, and perform FLSA classification assessments.
Develop, maintain, and administer salary structures, job architecture, leveling frameworks, and compensation tools.
Partner with HR Business Partners and Talent Acquisition to provide compensation guidance for job evaluations, offers, promotions, and organizational changes.
Participate in compensation surveys, analyze results, identify trends, and recommend adjustments to maintain competitive positioning.
Ensure compliance with federal, state, and local wage, pay transparency, and compensation-related regulations.
Support the annual compensation planning process, including merit, bonus, and equity cycles, ensuring data accuracy, system readiness, and audit integrity.
Systems & Reporting
Support configuration, administration, and execution of compensation and equity programs within Workday and related systems.
Ensure data integrity across HRIS, payroll, equity platforms, and reporting tools.
Evaluate compensation systems, processes, and controls; recommend and support continuous improvements.
Produce regular and ad hoc compensation and equity analyses and reports to support leadership decision-making.
Supervisory Responsibilities:
N/A
Job Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Minimum Experience:
    • At least 5 years of Compensation/Total Rewards experience with knowledge of market pricing data and analysis, compensation surveys and managing annual compensation cycles
    • Equity Administration.
    • Experience administering premium pay element administration such as allowances, shift differentials, and on call premiums
    • Knowledge of incentive plans design, implementation, budgeting and communication.
    • High-level proficiency in Excel and solid analytical skills.
    • Experience with Human Resources technology systems (Workday, market pricing, annual compensation planning tools)
    • Must possess excellent interpersonal, written, and verbal communication skills. Demonstrated success in communicating compensation changes and processes to employees and managers.
    • Ability to be successful in a time-sensitive and fast-paced environment, handle multiple requests and ensure deadlines are met
    • Knowledge of HR principles and practices.
    • Ability to handle superior level of confidentiality concerning employee information.
    • Innovative problem-solving skills.
  • Education and/or Experience:
    • Education - Bachelor's degree in a Business or Human Resources related field.
    • Progress towards a CCP designation or other HR-related certification is preferred.
  • Other:
    • Technology Skills: Strong PC skills and experience in Microsoft Office products.
    • Project Management Skills (preferred): Experience in managing projects, with a focus on meeting timelines, collaboration, and results.

Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
  • The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran.
If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact careers@ahcusa.com.
Pay Range: $98,550.00 - $147,825.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email careers@ahcusa.com.

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