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Remote Call Monitoring Jobs in Texas (NOW HIRING)

... Full-Time Call 269-408-6738 7 AM to & PM daily for quick response Join the Future of Autonomous Vehicles! We're hiring Remote Assistance Operators to help monitor and support autonomous (self ...

Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Dual monitors required (1920×1080), USB headset required, webcam required. * Review the Liveops ...

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Remote Call Monitoring information

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$9

$16

$23

How much do remote call monitoring jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote call monitoring in Texas is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.69 per hour, depending on experience, location, and employer.

What is a remote call monitoring?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the typical daily responsibilities of someone in a remote call monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.

What are the key skills and qualifications needed to thrive in the remote call monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

What are popular job titles related to Remote Call Monitoring jobs in Texas?

For Remote Call Monitoring jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Remote Call Monitoring jobs?

Cities in Texas with the most Remote Call Monitoring job openings:

Infographic showing various Remote Call Monitoring job openings in Texas as of August 2026, with employment types broken down into 79% Full Time, 6% Part Time, 3% Temporary, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,362 per year, or $16 per hour.

Full-Time Licensed Clinical Social Worker (LCSW) - Remote School Setting

Proto-Call Counseling Services

Plano, TX • Remote

$80K - $100K/yr

Full-time

Medical, Retirement

Posted 4 days ago


Job description

Position Overview

Proto-Call Counseling Services is seeking a dedicated and passionate Licensed Clinical Social Worker (LCSW) to join our team. This is a full-time, remote position tailored for professionals who are committed to supporting children's mental health in an educational environment. You will play a critical role in developing and implementing therapeutic interventions that enhance students' well-being and success.

About the Organization

At Proto-Call Counseling Services, we strive to be a beacon of well-being within the communities we serve. Our mission is to provide affordable, accessible mental health care to individuals and families. By leveraging innovative approaches and evidence-based practices, we aim to reach millions and make a meaningful impact on their lives. Our team is enthusiastic about collaboration, ensuring that our clients’ holistic health remains at the forefront of our services.

Work Environment

This remote position allows flexibility in your work schedule, enabling you to meet the varied needs of the students. You will engage with clients primarily in a school setting, providing them with the necessary support to thrive academically and emotionally. While most sessions occur during standard school hours, some evening and weekend availability will be essential to accommodate our students and their families.

Key Responsibilities
  • Utilize your clinical knowledge and skills to conduct comprehensive psychosocial assessments that guide treatment decisions.
  • Collaboratively develop and adjust individualized treatment plans with patients, ensuring a patient-centered approach that addresses their unique needs and goals.
  • Implement evidence-based therapeutic techniques such as solution-focused therapy, motivational interviewing, and behavioral activation to foster positive behavioral changes.
  • Work closely with other healthcare providers, including psychologists, primary care practitioners, and educational staff to ensure a multidisciplinary approach to student care.
  • Regularly monitor and evaluate patient progress, systematically tracking treatment responses and making necessary adjustments to enhance outcomes.
  • Assist with the management of psychotropic medications, focusing on treatment adherence, monitoring side effects, and discussing the effectiveness of med management with healthcare providers.
Patient Population / Client Focus

Your primary focus will be on children and adolescents enrolled in various educational programs. You will work alongside students who may be facing a range of challenges, including anxiety, depression, behavioral issues, and trauma. By addressing their mental health needs, you will empower them to succeed in school and develop the skills necessary for long-term personal and academic success.

Qualifications
  • A Master’s degree in Social Work from a program accredited by the Council on Social Work Education.
  • Possession of a current, valid, and unrestricted license to practice independently as a Licensed Clinical Social Worker (LCSW) in the State of Texas.
  • Minimum of 1 year of direct clinical experience working as an independently licensed therapist, preferably in a school or educational setting.
Preferred Experience
  • Prior experience working with children and adolescents, especially in educational settings, will be highly regarded.
  • Familiarity with school mental health systems and ability to collaborate with educational staff is a plus.
  • Proficiency in trauma-informed care and familiarity with best practices in child-adolescent therapy.
Compensation and Benefits

The role offers a competitive salary range of $80,000 to $100,000 annually, commensurate with experience. In addition to the base salary, we provide a sign-on bonus for qualified applicants, along with a comprehensive benefits package that includes:

  • Annual incentive bonuses
  • Robust healthcare benefits
  • 401(k) retirement plan with employer matching
  • Reimbursement for license renewal fees
  • Continuing education opportunities to support your professional growth
  • Malpractice insurance coverage
Career Growth Opportunities

Joining our team at Proto-Call Counseling Services opens the door to numerous professional development opportunities. We encourage ongoing education and provide resources to help you expand your expertise in areas of interest within social work. Our supportive environment promotes career advancement, allowing you to take on leadership roles or specialize in therapeutic areas that resonate with your personal and professional goals.

Why Join Our Team

If you are a motivated and compassionate mental health professional seeking to make a tangible difference in the lives of students, we invite you to apply. At Proto-Call Counseling Services, you will be part of a collaborative and dedicated team focused on enhancing the mental health and overall well-being of the communities we serve. Together, we can build a healthier future for the next generation.

Application Information

Ready to make an impact? Submit your application today and embark on a fulfilling career with Proto-Call Counseling Services!