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Remote Call Monitoring Jobs in Katy, TX (NOW HIRING)

Philadelphia Insurance Companies

Sales Trainer

Houston, TX · On-site +1

$85K/yr

... remote from anywhere in the continental US. The Customer Care Center Sales Trainer works with our ... Monitor call activity, performance metrics, and quality results to identify skill gaps and deliver ...

ARW Home

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Call Center Sales Representative

Houston, TX · Remote

$50K - $70K/yr

Please do not apply if you do not have outbound sales experience, remote phone sales experience ... Monitor with a recommended resolution of 1920x1080, minimum resolution of 1366x768 * Wired Keyboard ...

Liveops

Remote Customer Service Representative

Katy, TX · Remote

$20/hr

Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Dual monitors required (1920×1080), USB headset required, webcam required. * Review the Liveops ...

Medix

Remote Radiology Scheduler

Houston, TX · Remote

$17 - $22/hr

Prior call center or patient access experience Training & Schedule Training (4 Weeks - Mandatory ... Dual monitors * Keyboard, mouse, webcam, and wired headset * Ethernet cable You Must Have: * High ...

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How much do remote call monitoring jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote call monitoring in Katy, TX is $15.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.40 per hour, depending on experience, location, and employer.

What is a remote call monitoring?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the typical daily responsibilities of someone in a remote call monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.

What are the key skills and qualifications needed to thrive in the remote call monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

What are popular job titles related to Remote Call Monitoring jobs in Katy, TX?

For Remote Call Monitoring jobs in Katy, TX, the most frequently searched job titles are:

What job categories do people searching Remote Call Monitoring jobs in Katy, TX look for?

The top searched job categories for Remote Call Monitoring jobs in Katy, TX are:

What cities near Katy, TX are hiring for Remote Call Monitoring jobs?

Cities near Katy, TX with the most Remote Call Monitoring job openings:

Remote Call Monitoring jobs near you
Infographic showing various Remote Call Monitoring job openings in Katy, TX as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% Remote job distribution, with an average salary of $32,855 per year, or $15.8 per hour.

Electronic Health Records (EHR) Consultant

Houston, TX • On-site, Remote

AMSYS Talent
See more jobs at AMSYS Talentexternal

Full-time

Re-posted 27 days ago

Job description

Location:
Remote (U.S.) | ~33% Travel
Overview:
We're seeking an experienced EHR Consultant to advise hospitals on system selection, configuration, and integration for smart patient care environments.
You'll work with leading platforms like Epic, Cerner, Meditech, or Allscripts to ensure seamless interoperability with systems such as IoT devices, nurse call, and patient monitoring-helping hospitals modernize and optimize clinical workflows.
Key Responsibilities:
  • Advise clients on EHR platform selection, setup, and customization.
  • Ensure integration with smart hospital systems (IoT, nurse call, monitoring).
  • Collaborate with IT, clinical, and facilities teams to drive interoperability.
  • Support compliance with HIPAA and other healthcare data standards.
Qualifications:
  • 5+ years of EHR consulting experience.
  • Hands-on expertise with Epic, Cerner, Meditech, or Allscripts.
  • Strong working knowledge of HIPAA and healthcare data practices.
  • Willingness to travel ~33% across U.S.

Apply