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Liens and Legal - Collection Specialist

San Antonio, TX · On-site

$16.75 - $22.50/hr

Job Summary This position reports directly to the Manager of Liens and Legal and plays a critical role in ensuring timely account updates, collections, and payments. The Collection Specialist ...

Join Our Team! **This is a PRN position** At Touchstone Medical Imaging, a partner of Lumexa Imaging , we are committed to delivering exceptional patient care through advanced imaging technology and ...

Scheduler

Dallas, TX · On-site

$17.25 - $22/hr

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Scheduler for our North Dallas location. **Bilingual strongly preferred** Shift:

***$10,000 Sign-On Bonus*** At Touchstone Medical Imaging, a partner of Lumexa Imaging , we are committed to delivering exceptional patient care through advanced imaging technology and a ...

American Health Imaging is looking for a registered PRN CT Technologist for Athens, GA location. This is a PRN role, with hours from either 7AM to 8PM. Job Summary: As a registered CT Technologist ...

$10,000 Sign On Bonus! Join Our Team! Touchstone Medical Imaging is seeking a professional, customer service-oriented individual to join our team as an Ultrasound Technologist at our Junius facility ...

Touchstone Medical Imaging is seeking Patient Access Representatives for our location in Lewisville, TX. POSITION SUMMARY: Provide courteous assistance to patients and physician offices while ...

Patient Service Representative

Tallahassee, FL · On-site

$16.50 - $21.25/hr

American Health Imaging has an entry-level Patient Service Representatives for Tallahassee, FL. We are looking for a customer-service focused candidate that is looking to excel in a medical office ...

Division President Lead Growth. Shape Strategy. Build the Future of Imaging Together. Lumexa Imaging is seeking an exceptional executive to serve as a Division President leading one of the nation ...

PRN Ultrasound Technologist at American Health Imaging Greenville Downtown 1306 South Church St, Suite 200, Greenville, SC,29605 American Health Imaging, Lumexa Imaging partner, is seeking a ...

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our location in Lewisville, TX . ...

American Health Imaging is seeking a Lien Coordinator team member. This is a remote position, Needs to reside in Atlanta, GA. As a lien coordinator approvals team member, the main duty it to work ...

***$15,000 Sign-On Bonus*** Touchstone Medical Imaging is seeking an experienced, registered, and patient-oriented MRI Technologist on a full-time basis for our location in Hot Springs , AR. Why ...

**$10,000 Sign On Bonus** Touchstone Medical Imaging is seeking an experienced, registered, and patient-focused PET/CT Technologist on a full-time basis for our Stone Oak facility in San Antonio, TX. ...

PRN Ultrasound Technologist at American Health Imaging Greystone 7500 Hugh Daniel Dr, Birmingham, AL 35242 American Health Imaging, Lumexa Imaging partner, is seeking a registered Ultrasound ...

$10,000 Sign On Bonus! Join Our Team! At Touchstone Medical Imaging, a partner of Lumexa Imaging , we are committed to delivering exceptional patient care through advanced imaging technology and a ...

Touchstone Medical Imaging is seeking an experienced, registered, and patient-oriented MRI Technologist on a full-time basis for our location in Lakewood, CO. Monday, Wednesday, and Friday 7AM-7PM ...

Patient Service Representative

Burleson, TX

$15.50 - $19.50/hr

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our location in Burleson, TX . Shift:

American Health Imaging is looking for a registered PRN CT Technologist for Conyers, GA location. This is a PRN role, with hours from either 7AM to 10PM. Job Summary: As a registered CT Technologist ...

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Liens and Legal - Collection Specialist

usrs2

San Antonio, TX • On-site

$16.75 - $22.50/hr

Other

Re-posted 5 days ago


Job description

Job Summary

This position reports directly to the Manager of Liens and Legal and plays a critical role in ensuring timely account updates, collections, and payments. The Collection Specialist provides efficient, high-quality service by adhering to departmental policies and procedures that directly impact patients and business operations.

This role requires exceptional attention to detail, strong organizational skills, and effective communication skills to manage complex account portfolios and funding vendor relationships.

After training this is a fully remote role.  Training will be in San Antonio, TX.

Duties and Responsibilities

Operations (95%)

  • Audit receivables for accuracy.
  • Ensure compliance with departmental policies, and applicable regulations.
  • Work closely with attorneys, case managers, funding partners, and patients to resolve accounts.
  • Provide accurate account balance information and payment status updates.
  • Demonstrate knowledge of medical terminology and general medical office procedures, including HIPAA regulations.
  • Monitor and communicate trends, issues, and changes involving law firms, funding vendors, and collection activities.
  • Maintain productivity standards established by the department.
  • Accurately document all communications and account activity in accordance with established documentation standards.
  • Research and correct data entry errors to ensure account accuracy and clean billing practices.
  • Follow up on outstanding balances and collection efforts in a timely and professional manner.
  • Maintain confidentiality of patient and account information at all times.
  • Perform other duties as assigned.

Additional Responsibilities (5%)

  • Complete special projects and other tasks assigned.

Required Knowledge, Skills, and Abilities

  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong written and verbal communication skills.
  • Ability to identify trends, think strategically, and recommend process improvements.
  • Ability to provide constructive feedback and contribute to operational decision-making.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Ability to analyze, organize, and interpret data accurately.
  • Ability to exercise sound judgment and resolve issues independently.
  • Ability to work effectively both independently and in a team environment.
  • Proficiency in using computers, multiple software applications, and dual-screen environments.
  • Ability to work onsite or remotely, as business needs require.
  • High level of accuracy and attention to detail.
  • Experience with Salesforce preferred: knowledge of Salesforce reporting, dashboards, and data management a plus.

Education and Experience

  • High School Diploma or equivalent required
  • Minimum of two (2) years of experience in collections, accounts receivable, medical billing, healthcare revenue cycle management, or a related field preferred.
  • Experience working with attorneys, liens, personal injury accounts, or funding vendors preferred.
  • Proficiency in Microsoft Office Suite, including Excel.

Physical Requirements

  • Requires the use of standard office equipment, including computers, telephones, copiers, scanners, and fax machines.
  • Requires prolonged periods of computer use and data entry.
  • Requires the ability to see, hear, speak, read, write, and type.
  • Ability to remain stationary for extended periods while performing job duties.

Compensation and Benefits

Lumexa Imaging provides a competitive compensation and benefits program designed to attract, retain, and motivate a high-performing workforce.

Equal Employment Opportunity

Lumexa Imaging is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees.

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