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Remote Call Listening Jobs (NOW HIRING)

MCI Military Recruitment

$14/hr

Listen to customers, understand their needs, and resolve customer issues * Utilize systems and ... Ensure first call resolution through problems solving and effective call handling Qualifications ...

MCI Military Recruitment

$14/hr

Listen to customers, understand their needs, and resolve customer issues * Utilize systems and ... Ensure first call resolution through problems solving and effective call handling Qualifications ...

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All JobsRemote Call Listening Jobs

Remote Call Listening information

See salary details

$10

$17

$25

How much do remote call listening jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for remote call listening in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Listening vs Remote Customer Service Representative?

AspectRemote Call ListeningRemote Customer Service Representative
Primary RoleMonitoring and analyzing calls for quality and trainingAssisting customers with inquiries, issues, and support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service skills
Work EnvironmentCall monitoring platforms, quality assurance teamsCustomer support software, CRM systems
CertificationsNone typically required, but quality assurance or communication certifications helpCustomer service certifications (e.g., CPR, FCC certifications) beneficial

Remote Call Listening focuses on monitoring calls for quality assurance, while Remote Customer Service Representatives directly interact with customers to resolve issues. Both roles require strong communication skills but serve different functions within the customer support industry.

What cities are hiring for Remote Call Listening jobs? Cities with the most Remote Call Listening job openings:
What are the most commonly searched types of Call Listening jobs? The most popular types of Call Listening jobs are:
What states have the most Remote Call Listening jobs? States with the most job openings for Remote Call Listening jobs include:
Remote Call Listening jobs near you
Remote Call Center Representative

Remote Call Center Representative

Delaware Nation Industries

Remote

$10/hr

Full-time

Retirement, PTO

Posted 2 days ago

Job description

Channel Blend Call Center Representative
As a representative for Channel Blend, you will be part of a team responsible for qualifying leads in order to fulfill client expectations. We are a call center that works remotely (Oklahoma, Idaho, Texas & Kansas residents ONLY). Our representatives call interested prospects on behalf of other companies and help qualify prospects. You will be expected to follow a script & pre-established guidelines are in place to help you do this.
This position requires a minimum of 20 hours per week with a consistent schedule and is compensated at $10 per hour.
Required Equipment for Remote Work:
  • Computer (Not a Chromebook or tablet)
  • Phone (cellphone or landline)
  • Headset, Earbuds, or Headset WITH mic
  • Internet (Ethernet cord, adapter, or wi-fi booster is required)
  • Mouse for computer (Not a trackpad)

Responsibilities:
  • Follow proper technical procedures utilizing computer and telephone equipment to contact or transfer prospects to generate a qualified lead base to meet client expectations.
  • Professionally greet prospects by speaking clearly and listening effectively.
  • Read from and adhere to script procedures as established by the client, which may involve a rigid verbatim script.
  • Maintain acceptable level of quality assurance scores.
  • Accurately log qualified leads/sales following proper documentation and reporting procedures.
  • Successfully qualify leads by verifying all required information according to client and company guidelines ensuring a fully compliant lead.
  • Comply with all federal, state, client, and company rules, regulations, and procedures.
  • Provide excellent customer service by always maintaining professionalism.
  • Maintain a positive attitude towards prospects, co-workers, and all levels of management.
  • Multi-tasking the essential job functions by reading, typing, speaking, and maneuvering through multiple web forms/screens/browser tabs simultaneously.
  • Maintain acceptable attendance according to policy.
  • Be able to adapt readily to changes in scripting, campaign procedures, policies, and any other requirements associated with the job

Requirements
  • Strong communication skills using professional language/grammar and being able to speak clearly and audibly.
  • Ability to read and interpret documents such as operating instructions, web forms, and procedure manuals both on and off the computer as well as on paper.
  • Good computer and keyboarding skills.
  • Professional
  • Ability to work individually and as part of a team

Skills:
  • Ability to read and interpret documents such as procedure manuals & work instructions.
  • Ability to write routine correspondence.
  • Ability to speak and communicate clearly using good grammar with prospects, co-workers, and all levels of management.

This position offers the opportunity to work in a dynamic customer service environment, utilizing your communication skills to assist customers effectively. Join our team and be part of a company that values exceptional customer service!
Benefits
  • 401(k) matching
  • Flexible schedule
  • On-the-job training
  • Paid time off
  • Referral program
  • Work from home

Shift:
  • Day shift
  • Evening shift
  • Morning shift
Work Location: Remote must be in Idaho, Oklahoma, Texas or Kansas

Apply