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Entry Level Call Listening Jobs (NOW HIRING)

Call Center Representative

Oklahoma City, OK · On-site

$14.75 - $18.50/hr

This entry-level position is ideal for individuals looking to build a career in customer service ... Strong verbal communication and active listening skills. * Excellent problem-solving abilities and ...

Call Center Representative

Hope Mills, NC · On-site

$15.25 - $19.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service ... Strong verbal communication and active listening skills. * Excellent problem-solving abilities and ...

Call Center Representative

Birmingham, AL · On-site

$15 - $18.75/hr

This entry-level position is ideal for individuals looking to build a career in customer service ... Strong verbal communication and active listening skills. * Excellent problem-solving abilities and ...

Call Center Representative

Tampa, FL · On-site

$14.50 - $18.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service ... Strong verbal communication and active listening skills. * Excellent problem-solving abilities and ...

Call Center Representative

Boston, MA · On-site

$17.50 - $21.75/hr

This entry-level position is ideal for individuals looking to build a career in customer service ... Strong verbal communication and active listening skills. * Excellent problem-solving abilities and ...

Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

This entry-level position is ideal for individuals looking to build a career in customer service ... Strong verbal communication and active listening skills. * Excellent problem-solving abilities and ...

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Showing results 1-20

Entry Level Call Listening information

See salary details

$14

$26

$79

How much do entry level call listening jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level call listening in the United States is $26.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Call Listening vs Customer Service Representative?

AspectEntry Level Call ListeningCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic listening and communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentCall centers, remote monitoring stationsCall centers, retail, office settings
Industry UsageTelecommunications, market research, quality assuranceRetail, tech support, hospitality
Job FocusListening to calls for quality or analysisAssisting customers, resolving issues

Entry Level Call Listening primarily involves monitoring and analyzing calls for quality assurance or research purposes, requiring strong listening skills. Customer Service Representatives interact directly with customers to resolve issues and provide support. While both roles may share similar environments and basic skills, their core functions differ significantly.

What cities are hiring for Entry Level Call Listening jobs?

Cities with the most Entry Level Call Listening job openings:

What are the most commonly searched types of Call Listening jobs?

The most popular types of Call Listening jobs are:

What states have the most Entry Level Call Listening jobs?

States with the most job openings for Entry Level Call Listening jobs include:

Entry Level Call Center Team Lead | Call Center Team Lead

ProSidian Consulting

Charlotte, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

Entry Level Call Center Team Lead

ProSidian Seeks a Entry Level Call Center Team Lead for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Contract Contingent located CONUS - Charlotte, NC Across The Mid Atlantic Region supporting strategic delivery of Government and Public Services Sector Human Capital Solutions through Temporary Help Services and Recruiting/Staff Augmentation capabilities for the City of Charlotte (COC).

Provide services and support as a Staffing Augmentation and Recruiting Services (Entry Level Call Center Team Lead) in the Government And Public Services Industry Sector focusing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World).

Handle large volumes of calls daily.

Document customer issues and resolutions.

Meet established call metrics and KPIs.

Desired Qualifications For Entry Level Call Center Team Lead Candidates:

  • Prior call center or customer-facing experience.

Education / Experience Requirements / Qualifications:

  • High school diploma or GED.

Skills Required:

  • Active listening, communication, multitasking.

Competencies Required:

  • Resilience, adaptability, professionalism.

Ancillary Details Of The Roles:

  • May support chat or email channels.
  • Participates in call quality monitoring programs.

Other Details:

  • Works within performance-driven environment.

Core competencies include teamwork, leadership, business acumen, communication, motivation, agility, judgment, and organization.

Other requirements include proficiency with business tools and technology, commitment to work with diverse teams, curiosity, humility, and a willingness to learn and grow.

ProSidian Employee Benefits and Highlights include competitive compensation, group medical, dental, and vision health insurance benefits, 401(k) retirement savings plan, vacation and paid time-off (PTO) benefits, pre-tax payment programs, purchasing discounts & savings plans, security clearance, employee & contractor referral bonus program, performance incentives, flexible spending account, supplemental life/accidental death and dismemberment insurance, and short- and long-term disability insurance.


ProSidian Consulting logo

About ProSidian Consulting

Sourced by ZipRecruiter

ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit www.ProSidian.com or follow the company on Twitter at www.twitter.com/ProSidianfor more information.

Industry

Business schools and computer and management training

Company size

11 - 50 Employees

Headquarters location

Charlotte, NC, US

Year founded

2004

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