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Professional Call Listening Jobs (NOW HIRING)

Sew Eyes Inc

Call Center Representative

Bronx, NY · On-site

$16.25/hr

Competitive Compensation Job Summary We are seeking a friendly and professional Call Center ... Understanding of active listening techniques * Ability to work well under pressure * Highly ...

Sew Eyes Inc

Call Center Representative

Bronx, NY · On-site

$16.75 - $20.75/hr

... professional Call Center Representative to join our team. In this role, you will take inbound and ... Qualifications Excellent phone and verbal communication skills Understanding of active listening ...

Burjline Builders

Call Center Representative

Nashville, TN · On-site

$15.50 - $19.25/hr

Call Center Representative We are searching for a polite, professional call center representative ... They will listen to clients to understand the reason for their call, address all questions or ...

New

Burjline Builders

Call Center Rep

Manhattan, NY · On-site

$17.75 - $22/hr

Call Center Representative We are searching for a polite, professional call center representative ... active listening, and verbal and written communication skills, professional phone voice.

Red Lilly Plumbing

Call Center Representative

Los Angeles, CA · On-site

$17.25 - $21.50/hr

... professional Call Center Representative to join our team. In this role, you will take inbound and ... active listening techniques Familiarity with Customer Relationship Management (CRM) programs ...

Bath Planet

Call Center Representative

Oakland, CA · On-site

$17.75 - $22.25/hr

Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience (required) * Strong, clear, confident phone presence * Excellent listening skills * Energetic ...

Bath Planet

Call Center Representative

Alameda, CA · On-site

$18/hr

Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience (required) * Strong, clear, confident phone presence * Excellent listening skills * Energetic ...

Bath Planet

Call Center Representative

Berkeley, CA · On-site

$19.50 - $24.50/hr

Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience (required) * Strong, clear, confident phone presence * Excellent listening skills * Energetic ...

Bath Planet

Call Center Representative

Berkeley, CA · On-site

$18/hr

Represent our company with professionalism and enthusiasm Requirements: * Previous call center experience (required) * Strong, clear, confident phone presence * Excellent listening skills * Energetic ...

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All JobsProfessional Call Listening Jobs

Professional Call Listening information

What jobs require listening skills?

Professional call listening jobs, such as customer service representatives, call center agents, and quality assurance analysts, require strong listening skills to understand customer needs, follow protocols, and ensure accurate communication. These roles often involve active listening, note-taking, and the use of call monitoring tools to evaluate interactions effectively.

What is the difference between Professional Call Listening vs Customer Service Representative?

AspectProfessional Call ListeningCustomer Service Representative
Primary RoleMonitoring and analyzing calls for quality, compliance, and trainingAssisting customers with inquiries, complaints, and support
Required SkillsActive listening, analytical skills, attention to detailCommunication, problem-solving, customer service skills
Work EnvironmentCall centers, quality assurance teamsCustomer support centers, retail, or service industries
CertificationsOften not required, but quality assurance or call center certifications helpfulCustomer service certifications beneficial

While both roles involve working with calls, Professional Call Listening focuses on monitoring and analyzing calls for quality and compliance, whereas Customer Service Representatives directly assist customers with their needs. The roles differ mainly in their objectives and daily tasks, but both require strong communication skills and familiarity with call center environments.

What cities are hiring for Professional Call Listening jobs? Cities with the most Professional Call Listening job openings:
What are the most commonly searched types of Call Listening jobs? The most popular types of Call Listening jobs are:
What states have the most Professional Call Listening jobs? States with the most job openings for Professional Call Listening jobs include:
Professional Call Listening jobs near you

Call Center Representative

Sew Eyes Inc

Bronx, NY • On-site

$16.25/hr

Part-time

Re-posted 22 hours ago

Job description

Benefits:
  • Bonus based on performance
  • Flexible schedule
  • Training & development

Benefits/Perks
  • Competitive Compensation
Job Summary
We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. 
Responsibilities 
  • Receive inbound calls and place outbound calls 
  • Identify the reason for the customer’s call, collect relevant information
  • Refer to premade scripts for a variety of customer service topics
  • Create appointments.
Qualifications
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively