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Remote Call Listening Jobs in California (NOW HIRING)

TAD PGS, Inc.

Call Center Agent

El Segundo, CA · Remote

$16 - $21/hr

We have an outstanding Contract position for a Call Center Agent - Remote Job Responsibilities ... Demonstrate strong listening, problem-solving, and de-escalation skills Basic Hiring Criteria:

Brex

Product Marketing Lead

San Francisco, CA · On-site +1

$231K - $257K/yr

As a perk, we also have up to four weeks per year of fully remote work! Responsibilities * Build ... Deeply understand your customers through research, sales call listening, and direct conversations ...

Abbott

Technician I, Remote Care

Pleasanton, CA · On-site +1

$25 - $31/hr

Technician I, Remote Care Location: Pleasanton, CA Duration: 12 Months 100% Onsite Summary ... Patients call in center. Can be high volume at times * Listening and computer skills necessary.

FLS CONNECT LLC

$11 - $20/hr

Utilize fundraising call structure, appropriate political reasons, and transition phrases as ... Use responsive listening to provide appropriate situational responses. * Meet and maintain project ...

FLS CONNECT LLC

$11 - $20/hr

Utilize fundraising call structure, appropriate political reasons, and transition phrases as ... Use responsive listening to provide appropriate situational responses. * Meet and maintain project ...

Birch Gold Group

Operator

Burbank, CA · Remote

Notate call details, including reason for call, issues raised, and any updated contact information ... Work Environment - The working conditions of this position include working in a remote fashion and ...

Xantrion

IT Support Engineer (Remote - Fresno)

Fresno, CA · On-site +1

$60K - $65K/yr

Provide front line phone coverage, and participate in various call center groups * Provide on-site ... listening skills. * Use of Peripheral Devices: Handling and operating devices such as a mouse ...

TEKsystems

Order Processing Specialist

Lake Forest, CA · Remote

$20/hr

Description The primary role of the Remote Customer Service Representative (CSR) is to provide ... Key performance metrics include call volume, order processing measurements and accuracy, response ...

Therakos

Sr Specialty Sales Professional

Long Beach, CA · Remote

$121K - $174K/yr

Sales Call Execution * Understand and use approved promotional materials to support marketing ... Actively Listens * Manages Emotions * Flexes Customer Approach * Builds Customer Trust Business ...

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Remote Call Listening information

What is the difference between Remote Call Listening vs Remote Customer Service Representative?

AspectRemote Call ListeningRemote Customer Service Representative
Primary RoleMonitoring and analyzing calls for quality and trainingAssisting customers with inquiries, issues, and support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service skills
Work EnvironmentCall monitoring platforms, quality assurance teamsCustomer support software, CRM systems
CertificationsNone typically required, but quality assurance or communication certifications helpCustomer service certifications (e.g., CPR, FCC certifications) beneficial

Remote Call Listening focuses on monitoring calls for quality assurance, while Remote Customer Service Representatives directly interact with customers to resolve issues. Both roles require strong communication skills but serve different functions within the customer support industry.

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The most popular types of Call Listening jobs in California are:

What are popular job titles related to Remote Call Listening jobs in California?

For Remote Call Listening jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Call Listening jobs in California look for?

The top searched job categories for Remote Call Listening jobs in California are:

What cities in California are hiring for Remote Call Listening jobs?

Cities in California with the most Remote Call Listening job openings:

Remote Call Listening jobs near you

Customer Service Representative - $15/hr - Remote Temp

Oakland, CA • Remote

Gallagher
Insurance Services • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

213th of 313 rated insurance

Good employer

Recommended by parents

Respectful managers

Learn more about Gallagherexternal

$15/hr

Full-time

Posted 7 days ago

Job description

Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 

Overview

LIG, a division of Gallagher,  is seeking call center representatives to support our sales team in generating opportunities, handling call volume, and directing calls to the proper areas within the company.  This role will be part of the initial contact team for customers interested in the healthcare products that LIG offers.  We are looking for experienced individuals that have been successful in a remote/call center work environment.

Position Details: 

  • Pay - $15/hr
  • Hours - 2 shifts -  9am - 6pm EST and 10am - 7pm EST 
  • Fully Remote position - Equipment provided 
  • Temporary Position - Projected start date 9/28/26 to January 15, 2027

How you'll make an impact

Essential Duties and Responsibilities:

  • Receive inbound calls including transferred sales leads and calls from current and potential customers. 
  • Must be able to transfer these calls to the proper queues or individuals easily.
  • Follow the LIG proper call script for each type of partnership and call we receive and make.
  • Meet Quality Assurance Requirements for call compliance. Ensuring DNC List compliance requests.

About You

Required: High school diploma and a minimum of 1 year of customer service experience. Strong typing and basic computer skills.

Specific Knowledge, Skills and Abilities:

  • 1-2 years Call center sales experience.
  • Proven success in a call center work environment.
  • Proven success in a remote work environment.
  • Collections and/or insurance sales experience is a PLUS, but not required!
  • Excellent interpersonal, written, and oral communication skills.
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
  • Strong work ethic, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
  • Must possess a professional and friendly attitude while being able to develop rapport with customers over the phone.

#contingent 


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required: High school diploma and a minimum of 1 year of customer service experience. Strong typing and basic computer skills.

Specific Knowledge, Skills and Abilities:

  • 1-2 years Call center sales experience.
  • Proven success in a call center work environment.
  • Proven success in a remote work environment.
  • Collections and/or insurance sales experience is a PLUS, but not required!
  • Excellent interpersonal, written, and oral communication skills.
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
  • Strong work ethic, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
  • Must possess a professional and friendly attitude while being able to develop rapport with customers over the phone.

#contingent 

Education:UNAVAILABLEEmployment Type: FULL_TIME

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