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Remote Call Center Jobs in Springfield, MA (NOW HIRING)

AMBA

Inside Sales Insurance Specialist

West Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

West Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Professional Liability Insurance Agent

Hartford, CT · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

AMBA

Professional Liability Insurance Agent

Hartford, CT · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

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How much do remote call center jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for remote call center in Springfield, MA is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.13 per hour, depending on experience, location, and employer.

What is a Remote Call Center job?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in the Remote Call Center position, and why are they important?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in Springfield, MA? The most popular types of Call Center jobs in Springfield, MA are:
What are popular job titles related to Remote Call Center jobs in Springfield, MA? For Remote Call Center jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Call Center jobs in Springfield, MA look for? The top searched job categories for Remote Call Center jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Call Center jobs? Cities near Springfield, MA with the most Remote Call Center job openings:
Remote Call Center jobs near you
Call Center Representatives $17.25/hr

Call Center Representatives $17.25/hr

Precision HR Solutions

Hartford, CT • Remote

$17.25/hr

Temporary

Re-posted yesterday

Job description

Location: Hartford, CT 06106
Date Posted: 06/01/2026
Category: Transportation
Education: High School Diploma/GED

Precision Human Resource Solutions, Inc. is seeking a Call Center Customer Service Representative to work in a large transportation department. The assignment is working with Capitol Region Education Council (CREC) in Hartford, CT.*Position Starts Immediately*This is not a remote position: this is an In Person call center in Hartford, CT.HOURS & COMPENSATION* Available shift: 12:30pm-7:30pm OR 530am-1230PM * Monday through Friday* Mandatory Overtime* $17.25/hrREQUIREMENTS* Must have at least one(1) year of experience in a call center * Computer skills with a proficiency in Microsoft Word, Excel, and Outlook* Ability to work in a heavy call volume environment* Demonstrated customer service excellence over the phone, in-person, and through email * Ability to remain calm and effective in a fast-paced environment SUMMARY OF RESPONSIBILITIES * Provide parents, schools, and transportation providers with transportation needs.* Process transportation change requests* Process transportation complaints from parents and school* Work as a liaison between parents, schools, and transportation providers* Resolve issues to ensure safe and timely transportation* Maintain records for the transportation department including student roster, route sheets, transportation changes, alternate schedules, accident reports, and database etc.* Assist with Choice: process for K-3 students whose parents fail to meet them at their assigned bus stop* Assist the director and manager of transportation as needed* Adherence to all school district, State, and Board of Education regulations, law and policies pertaining to duties, conduct, confidentiality, security, and ethics.

Title: Call Center Representatives $17.25/hr
Class: None
Type: TEMPORARY
Ref. No.: 1265568-19
BC: #PHRS501
Company: Precision Human Resource Solutions, Inc. (CT\MA\RI)
Contract Contact: CT/MA/RI Careers
Office Email: InfoNE@precisionhr.net
Office Phone: 860-756-5626
Office Address: 101 Centerpoint Drive, Suite 102, Middletown, CT 06457
About Us: Registering on the PrecisonHR.net website portal is not a guarantee that contracting opportunities will be available and/or located. Use of our website is for information transfer only and is not an application, offer or commitment by either party. You are under no obligation to proceed. When and if opportunities become available, you will be contacted. Further steps are required to complete your registration with the appropriate legal PHRS entity.

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