Call Center Representative
$16.25 - $20.25/hr
This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.
Call Center Representative
$16.25 - $20.25/hr
This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.
Entry-Level Support Technician
Hadley, MA · On-site
Required : • Entry-level IT experience • Demonstrated ability to communicate, present and ... job (call center is a plus!) Company : We've been doing this work since 1999 under the names ...
Entry-Level Support Technician
Hadley, MA · On-site
Required : • Entry-level IT experience • Demonstrated ability to communicate, present and ... job (call center is a plus!) Company : We've been doing this work since 1999 under the names ...
Entry-Level Support Technician
Hadley, MA · On-site
$45K - $55K/yr
You'll need to have some prior technical training and/or entry-level IT experience. The ability to ... Work experience in a customer service job (call center is a plus!) Hours : Full Time - Monday ...
Entry-Level Support Technician
Hadley, MA · On-site
$45K - $55K/yr
You'll need to have some prior technical training and/or entry-level IT experience. The ability to ... Work experience in a customer service job (call center is a plus!) Hours : Full Time - Monday ...
Entry-Level Support Technician
Hadley, MA · On-site
You'll need to have some prior technical training and/or entry-level IT experience. The ability to ... Work experience in a customer service job (call center is a plus!) Hours : Full Time - Monday ...
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Entry-Level Support Technician
Hadley, MA · On-site
You'll need to have some prior technical training and/or entry-level IT experience. The ability to ... Work experience in a customer service job (call center is a plus!) Hours : Full Time - Monday ...
... both entry level and supervisor opportunities. Why This Opportunity Stands Out Our industry ... Basic computer and internet skills Customer service, retail, hospitality, sales, or call center ...
... both entry level and supervisor opportunities. Why This Opportunity Stands Out Our industry ... Basic computer and internet skills Customer service, retail, hospitality, sales, or call center ...
... both entry level and supervisor opportunities. Why This Opportunity Stands Out Our industry ... Basic computer and internet skills Customer service, retail, hospitality, sales, or call center ...
... both entry level and supervisor opportunities. Why This Opportunity Stands Out Our industry ... Basic computer and internet skills Customer service, retail, hospitality, sales, or call center ...
Entry Level Sales Representative
Manchester, CT · On-site
$19 - $35/hr
Working closely with our call center to schedule appointments. * Customer Service: Providing a delightful, human connection as the first interaction with homeowners. * Resilience & Adaptability:
Entry Level Sales Representative
Manchester, CT · On-site
$19 - $35/hr
Working closely with our call center to schedule appointments. * Customer Service: Providing a delightful, human connection as the first interaction with homeowners. * Resilience & Adaptability:
Entry Level Call Center information
See Springfield, MA salary details
$10.78 - $12.06
1% of jobs
$12.06 - $13.35
4% of jobs
$13.35 - $14.63
9% of jobs
$15.73 is the 25th percentile. Wages below this are outliers.
$14.63 - $15.92
13% of jobs
$15.92 - $17.20
22% of jobs
The median wage is $17.30 / hr.
$17.20 - $18.49
22% of jobs
$18.96 is the 75th percentile. Wages above this are outliers.
$18.49 - $19.77
14% of jobs
$19.77 - $21.06
8% of jobs
$21.06 - $22.34
4% of jobs
$22.34 - $23.63
3% of jobs
$23.63 - $24.91
1% of jobs
$10
$17
$24
How much do entry level call center jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for entry level call center in Springfield, MA is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.
What are some common challenges faced by entry-level call center representatives, and how can they overcome them?
Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.
What is the difference between Entry Level Call Center vs Customer Service Representative?
| Aspect | Entry Level Call Center | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent | High school diploma or equivalent |
| Work Environment | Call centers, inbound/outbound calls | Office settings, in-person or remote |
| Employer & Industry Usage | Telecom, retail, tech companies | Retail, banking, healthcare |
| Common Search & Comparison | Yes | Yes |
Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.
Can I work in a call center without experience?
Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication, active listening, and problem-solving. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the industry.
What are the key skills and qualifications needed to thrive as an Entry Level Call Center Representative, and why are they important?
To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.
What are entry level call center jobs?
Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.
What Are Entry-Level Call Center Jobs?
As an entry-level call center employee, your exact duties vary depending on the type of call center in which you work. However, all entry-level call center jobs involve talking on the phone. Your responsibilities may include receiving inbound calls for customer service or support or making outbound calls for telemarketing, surveys, or providing information. Placing outbound calls usually involves making sales or collecting data, while as an inbound call center representative, you may answer questions or help the customer troubleshoot an issue. In other roles, you may work in the dispatch department where you route calls based on the needs of the caller.
More about Entry Level Call Center jobs
What are the most commonly searched types of Call Center jobs in Springfield, MA? The most popular types of Call Center jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Entry Level Call Center jobs? Cities near Springfield, MA with the most Entry Level Call Center job openings:
$16.25 - $20.25/hr
Other
Medical, Dental, Vision, PTO
Posted 17 days ago
Job description
Job Description
Job Description: We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA. This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.
Responsibilities
- Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
- Provide clear, accurate, and timely information about company services and processes.
- Handle a high volume of calls while maintaining professionalism and efficiency.
- Document customer interactions and update records in internal systems.
- Escalate complex issues to the appropriate department when necessary.
- Follow up with customers to ensure resolution and satisfaction.
Qualifications:
Qualifications
- Qualifications:
- High School Diploma or equivalent (required).
- Strong verbal communication and active listening skills.
- Excellent problem-solving abilities and attention to detail.
- Basic computer proficiency, including Microsoft Office and call center systems.
- Ability to multitask and remain calm in a fast-paced environment.
Additional Information
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional development and advancement