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Commission Synergy Call Center Jobs in Springfield, MA

Key Cars Auto Group

Automotive Sales Consultant

Vernon, CT · On-site

$75K - $135K/yr

... call center, or related fields) Strong communication and interpersonal skills Professional ... Uncapped commission structure Paid training and ongoing sales coaching Top Rated Medical/Dental ...

Home Genius Exteriors

Sales Closer

Glastonbury, CT · On-site

$90K - $225K/yr

... Uncapped Commissions and Bonuses Top Performers Earn: $300K+ Location: Hybrid work schedule in ... No cold calling all appointments are pre-qualified by our call center * Medical, dental & vision ...

Home Genius Exteriors

Sales Closer

Manchester, CT · On-site

$90K - $225K/yr

... Uncapped Commissions and Bonuses Top Performers Earn: $300K+ Location: Hybrid work schedule in ... No cold calling all appointments are pre-qualified by our call center * Medical, dental & vision ...

Home Genius Exteriors

Sales Closer

Manchester, CT · Hybrid

$90K - $225K/yr

... Uncapped Commissions and Bonuses Top Performers Earn: $300K+ Location: Hybrid work schedule in ... No cold calling - all appointments are pre-qualified by our call center * Medical, dental & vision ...

WEX

Customer Service Specialist

Simsbury, CT · On-site

$17.25 - $22.75/hr

Working in a lively and fast-paced call center environment, the Customer Service Specialist, is the ... Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales ...

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All JobsSynergy Call Center JobsCommission Synergy Call Center JobsCommission Synergy Call Center Jobs in Springfield, MA

Commission Synergy Call Center information

See Springfield, MA salary details

$10

$17

$24

How much do commission synergy call center jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for commission synergy call center in Springfield, MA is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Commission Synergy Call Center vs Customer Service Representative?

AspectCommission Synergy Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sales or call center trainingHigh school diploma or equivalent; customer service training
Work EnvironmentCall center setting focused on sales and client engagementCall center or retail environment focused on customer support
Industry UsageSales-driven companies, telemarketing, B2B salesRetail, telecommunications, service industries
Search/Comparison IntentUnderstanding sales roles in call centersCustomer support roles in call centers

Commission Synergy Call Center agents primarily focus on sales and revenue generation through outbound or inbound calls, often earning commissions. Customer Service Representatives handle customer inquiries, support, and issue resolution, typically without sales targets. Both roles operate in call centers but differ in their core responsibilities and compensation structures.

What are popular job titles related to Commission Synergy Call Center jobs in Springfield, MA?

For Commission Synergy Call Center jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Commission Synergy Call Center jobs in Springfield, MA look for?

The top searched job categories for Commission Synergy Call Center jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Commission Synergy Call Center jobs?

Cities near Springfield, MA with the most Commission Synergy Call Center job openings:

Commission Synergy Call Center jobs near you
Infographic showing various Commission Synergy Call Center job openings in Springfield, MA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,127 per year, or $17.8 per hour.

Scheduling Specialist - Contact Center

Bloomfield, CT • On-site

JP Carroll Roofing
See more jobs at JP Carroll Roofingexternal

$16.75 - $21/hr

Full-time

Posted 21 days ago

Job description

The Role: 

We're looking for a driven and dependable Scheduling Specialist to join our growing contact center team. This role will have a combination of inbound and outbound calls, chats, and emails from customers who have already expressed interest through our marketing channels-but it also includes a significant outbound component focused on follow-up, confirmations, and appointment setting. 

This is not just a customer service role. While service and professionalism are critical, success in this role is measured by your ability to convert conversations into high-quality appointments. If you enjoy fast-paced call environments and are motivated by performance metrics and incentives, this role offers strong earning potential and growth opportunities. 

 What You'll Do: 

  • Handle a high volume of inbound and outbound calls, as well as chats and emails from warm leads
  • Convert inbound inquiries into scheduled appointments for roofing and other home services
  • Conduct proactive outbound dialing to follow up with leads, confirm appointments, and maximize conversion
  • Build rapport quickly with homeowners and clearly explain next steps and expectations
  • Ensure appointments are set with all decision-makers whenever possible
  • Maintain accurate, timely documentation in CRM (ServiceTitan) and phone system (Five9)
  • Meet or exceed individual performance metrics related to appointment setting, productivity, and confirmations
  • Collaborate closely with teammates and team leads in a structured, on-site call center environment
  • Participate in ongoing coaching and training as you ramp up in the role
  • First 30 days: Learn the business, systems, scripts, and gain confidence handling calls
  • By 60 days: Independently set quality appointments across service lines with reduced supervision
  • Additional duties as assigned  

What You Bring: 

  • Prior experience in a call center, customer service, inside sales, or appointment-setting role 
  • Strong phone presence with the ability to influence, persuade, and guide conversations
  • Comfort handling high call volumes while maintaining accuracy and professionalism
  • Ability to balance service mindset with performance-driven goals
  • Coachable, accountable, and motivated by metrics and incentives
  • Experience using CRM and phone systems (or willingness to learn quickly)
  • Reliable, team-oriented, and comfortable working on-site 

Physical demands:  

  • Ability to remain in a stationary, seated position for extended periods, up to 8 hours per day 
  • Frequent, repetitive use of hands/fingers for keyboarding, mouse use, and headset operation  
  • Ability to hear and comprehend conversations via telephone/headset for extended periods, including in a moderately noisy open-office environment  
  • Clear speech and active listening skills sufficient to communicate effectively over the phone in English
  • Visual acuity sufficient to read and interpret information on a computer screen for prolonged periods  
  • Occasional lifting/carrying of up to 10-15 lbs 

Schedule:  

  • Contact Center Hours:
  • Monday-Friday: 8:00 AM - 8:00 PM 
  • Saturday-Sunday: 8:00 AM - 4:00 PM (Rotating Saturdays)
  • 40 hours per week with occasional overtime or coverage shifts as needed
  • 100% attendance is required through training period 

Compensation:"Competitive hourly base + uncapped commission - On Target Earnings: __________"] 

  • Shift differential may apply depending on scheduled shift 
  • Additional incentives  

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