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Remote Call Center Manager Jobs in Seattle, WA (NOW HIRING)

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position has the option to work remote after a 4-week minimum onsite training at the Edmonds Call Center in Edmonds, WA. The Call Center hours are Monday - Saturday 7:00am - 6:00pm and ...

Crisis Connections

Intake Specialist

Seattle, WA · On-site +1

$25.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Fully Remote, must be located in WA state Pay rate: $25.50/hour Reports to: Contact Center Manager ... Previous experience working or volunteering in a call center responding to those in underserved ...

AO Globe Life

Be Seen First

Remote Client Sales Representative - Training Provided

Seattle, WA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Can manage their time while working independently * Are dependable, organized, and coachable * Are ... call center, or other client-facing experience is helpful, but not required. What You'll Need

CaptionCall

Installer/Trainer - Full Time

Tacoma, WA · On-site +1

$13.08 - $21.83/hr

... service call Additional Benefits: * Mileage Reimbursement * Tablet Provided * Phone Provided ... Sorenson also provides onsite and remote interpreting services between English and various other ...

myLaurel

Care Navigator, Level 1

Seattle, WA · Remote

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ...

myLaurel

Care Navigator, Level 1

Seattle, WA · On-site +1

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ...

myLaurel

Care Navigator, Level 1

Seattle, WA · Remote

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ...

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All JobsCall Center JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Seattle, WA

Remote Call Center Manager information

See Seattle, WA salary details

$33.6K

$72.7K

$124.7K

How much do remote call center manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote call center manager in Seattle, WA is $72,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $85,400.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Seattle, WA?

The most popular types of Remote Call Center jobs in Seattle, WA are:

What are popular job titles related to Remote Call Center Manager jobs in Seattle, WA?

For Remote Call Center Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Manager jobs in Seattle, WA look for?

The top searched job categories for Remote Call Center Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Remote Call Center Manager jobs?

Cities near Seattle, WA with the most Remote Call Center Manager job openings:

Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 2% Locum Tenens, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $72,685 per year, or $34.9 per hour.

Remote Call Center Team Leader | Coach & KPI Driver

MidWaretech

Seattle, WA • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

A leading tech company is looking for a Call Centre Team Leader/Supervisor to manage a remote team. You will ensure excellent customer service delivery, motivate your team, and maintain key performance indicators (KPIs). The ideal candidate has 1-3 years of experience in a similar role and is passionate about leading a team toward success while fostering strong relationships across business units. #J-18808-Ljbffr

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