ZipRecruiter

Log In

2

Remote Call Center Manager Jobs in Seattle, WA (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsCall Center JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Seattle, WA

Remote Call Center Manager information

See Seattle, WA salary details

$33.6K

$72.7K

$124.7K

How much do remote call center manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote call center manager in Seattle, WA is $72,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $85,400.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Seattle, WA?

The most popular types of Remote Call Center jobs in Seattle, WA are:

What are popular job titles related to Remote Call Center Manager jobs in Seattle, WA?

For Remote Call Center Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Manager jobs in Seattle, WA look for?

The top searched job categories for Remote Call Center Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Remote Call Center Manager jobs?

Cities near Seattle, WA with the most Remote Call Center Manager job openings:

Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 2% Locum Tenens, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $72,685 per year, or $34.9 per hour.

988 Clinical Supervisor - Grave Yard Shift

Crisis Connections

Seattle, WA • Remote

$86K - $94K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Description

988 Clinical Supervisor - Crisis

Location: Fully Remote (Must reside in Washington State, Arizona, Ohio, or Texas)
Full-Time | Grave Yard Only

Salary Range: $86,000-$94,000


Lead with Purpose. Support Lives in Crisis.

Every call can change a life. As a 988 Clinical Supervisor, you'll lead and support frontline crisis responders who provide compassionate, life-saving support to individuals in their most vulnerable moments. This is a hands-on leadership role for a licensed (or license-eligible) mental health professional who thrives in fast-paced environments and is driven by impact, mentorship, and service.


At Crisis Connections, you'll help shape the quality of crisis care delivered across King County and Washington State-ensuring that every caller receives timely, thoughtful, and effective support.


Why This Role Matters
  • You'll directly influence the quality of suicide prevention and crisis response services.
  • You'll mentor and develop crisis professionals doing emotionally demanding, meaningful work.
  • You'll help ensure 24/7 coverage and clinical excellence in a high-impact contact center.
  • You'll collaborate with clinical leaders and community partners across the state.
What You'll Do
  • Supervise, coach, and support crisis line staff and volunteers
  • Provide clinical guidance and mentorship during real-time crisis situations
  • Support daily operations in a 24/7 crisis contact center
  • Train staff on best practices, policies, and crisis intervention techniques
  • Monitor call and performance trends to ensure quality and consistency
  • Partner with internal leaders and external behavioral health providers
  • Serve as a trusted clinical resource for staff at all experience levels

Requirements

What You Bring

  • Master's degree in Counseling, Social Work, Psychology, or a related field
  • Qualified as a Mental Health Professional under Washington State standards (active or license-eligible)
  • Licensure (or associate licensure) in counseling or social work
  • Experience supporting individuals in crisis
  • Strong communication, documentation, and computer skills
  • Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.

Preferred

  • Experience with crisis lines, helplines, or phone-based assessments
  • Training or facilitation experience
  • Background in call center or multidisciplinary environments

Why You'll Love Working at Crisis Connections

  • Comprehensive medical, dental, and vision coverage
  • Generous paid time off and paid holidays
  • Retirement and transit benefits
  • Ongoing training and professional development
  • A mission-driven, inclusive workplace committed to equity and belonging
Ready to Make an Impact?

If you're energized by meaningful leadership, clinical excellence, and supporting both staff and community members during critical moments, we encourage you to apply.


Apply today and help strengthen the future of crisis care.

Apply