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Remote Call Center Assistant Jobs in Seattle, WA

1st Class Assist

Appointment Setter

Seattle, WA · Remote

Company Description We are a new company that provides virtual assistance, inbound and outbound call center solutions and administration support to businesses at an affordable cost. Our services are ...

CaptionCall

Installer/Trainer - Full Time

Tacoma, WA · On-site +1

$13.08 - $21.83/hr

... service call Additional Benefits: * Mileage Reimbursement * Tablet Provided * Phone Provided ... Sorenson also provides onsite and remote interpreting services between English and various other ...

myLaurel

Care Navigator

Seattle, WA · On-site +1

$22/hr

What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ... Fully remote role with a supportive, collaborative team culture. * Be part of a high-growth startup ...

myLaurel

Care Navigator

Seattle, WA · Remote

$22/hr

What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ... Fully remote role with a supportive, collaborative team culture. * Be part of a high-growth startup ...

New

myLaurel

Care Navigator

Seattle, WA · Remote

$22/hr

What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ... Fully remote role with a supportive, collaborative team culture. * Be part of a high-growth startup ...

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All JobsCall Center JobsRemote Call Center Assistant JobsRemote Call Center Assistant Jobs in Seattle, WA

Remote Call Center Assistant information

See Seattle, WA salary details

$13

$27

$38

How much do remote call center assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote call center assistant in Seattle, WA is $27.77, according to ZipRecruiter salary data. Most workers in this role earn between $23.27 and $31.20 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Center Assistant vs Customer Service Representative?

AspectRemote Call Center AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRemote, home-based call center settingRemote or on-site customer service centers
Industry UsageCommon in call centers across various industriesWidespread in retail, telecom, and service sectors
Job FocusHandling inbound/outbound calls, scheduling, data entryAssisting customers, resolving issues, providing product info

Both roles involve customer interaction and require good communication skills. The Remote Call Center Assistant typically focuses on call handling and administrative tasks in a remote setting, while the Customer Service Representative may have a broader role in assisting customers across various channels. Both jobs are essential in customer support and often share similar credentials and work environments.

What are the most commonly searched types of Remote Call Center jobs in Seattle, WA?

The most popular types of Remote Call Center jobs in Seattle, WA are:

What are popular job titles related to Remote Call Center Assistant jobs in Seattle, WA?

For Remote Call Center Assistant jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Assistant jobs in Seattle, WA look for?

The top searched job categories for Remote Call Center Assistant jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Remote Call Center Assistant jobs?

Cities near Seattle, WA with the most Remote Call Center Assistant job openings:

Remote Call Center Assistant jobs near you
Infographic showing various Remote Call Center Assistant job openings in Seattle, WA as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $57,753 per year, or $27.8 per hour.

Call Center Patient Services Representative (Remote)

Cardiac Study Center

Tacoma, WA • Remote

$21.31 - $38.59/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Patient Services Representative (Call Center) Cardiology Scheduling

Cardiac Study Center / Pulse Heart Institute
Tacoma, WA
Full-Time | MondayFriday | No Weekends or Holidays
Hybrid: Remote after 90-day in-person training

About Us

Cardiac Study Center (CSC) has partnered with Pulse Heart Institute to deliver trusted outpatient cardiology care throughout the Puget Sound region for over 50 years. In 2016, CSC joined with MultiCare Health System to form Pulse Heart Institutebringing together clinical excellence, innovation, research, and education to improve heart health in our communities.

We serve patients across general and specialty cardiology, including Heart Failure, Vascular, Electrophysiology & Device, and Nuclear Imaging.

Why You'll Love Working With Us
  • MondayFriday schedule no weekends or holidays
  • Remote flexibility after 90-day training period
  • Exposure to multi-specialty cardiology workflows
  • Stable, mission-driven healthcare organization
  • Supportive leadership and collaborative team culture
  • Growth opportunities within scheduling, referral coordination, and broader healthcare operations
About the Role

As a Patient Services Representative (Call Center), you serve as the first point of contact for many of our cardiology patients. Your work directly impacts patient access to care, provider workflow efficiency, and the overall experience of our clinics.

In this role, you will coordinate patient scheduling, respond to inquiries with professionalism and empathy, and ensure appointment accuracy based on provider preferences and clinical needs. You will play a critical part in maintaining efficient scheduling operations while upholding compliance standards and delivering exceptional service.

This is a high-volume, detail-oriented role ideal for individuals who thrive in structured environments and enjoy helping patients navigate their care.

Day-to-Day Responsibilities Scheduling & Access Coordination
  • Schedule new and returning cardiology patient appointments
  • Maintain provider schedules according to established guidelines and preferences
  • Ensure accuracy of patient demographics and appointment details
  • Reschedule appointments and manage cancellations as needed
Patient Communication
  • Answer inbound calls in a professional and patient-centered manner
  • Address patient questions or route inquiries to appropriate departments
  • Coordinate communication between patients, providers, and internal teams
Compliance & Documentation
  • Adhere to HIPAA and OSHA standards at all times
  • Maintain accurate documentation in EMR systems
  • Follow internal scheduling protocols and quality standards
Coverage Support
  • Provide cross-coverage support across clinic locations as needed
What You'll Need to Succeed Minimum Qualifications
  • 2 years of customer service experience
  • Strong verbal communication skills
  • Ability to manage multiple tasks in a fast-paced call environment
  • High attention to detail and organizational skills
Preferred Qualifications
  • 1 year of healthcare experience (preferred but not required)
  • Experience in medical scheduling or call center environments
  • Familiarity with EMR systems
Work Environment
  • Schedule: Full-time, 40 hours/week
  • Shift: 8-hour shifts, MondayFriday
  • Training: 90-day in-person training period in Tacoma
  • Remote Eligibility: Fully remote after successful completion of training
  • Work Setting: Combination of office and remote work
Pay & Benefits

Cardiac Study Center / Pulse Heart Institute offers a comprehensive benefits package, including:

  • Medical, dental, and vision coverage
  • Retirement benefits
  • Paid time off
  • Competitive compensation

Pay Range: $21.31 $38.59/hour

Compensation is determined based on experience, skill set, and relevant education or certifications, consistent with internal equity and pay transparency standards.

Join Our Team

If you're passionate about helping patients access timely cardiac care and thrive in a structured, team-driven environment, we'd love to hear from you.

Requisition ID: 00563