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BD Operations & Feasibility Coordinator

Department: Business Development
Location: Remote
Employment Type: Full-Time

About Monroe Biomedical Research

Monroe Biomedical Research (MBR) is a rapidly growing, private equity-backed clinical research site network headquartered in Monroe, North Carolina. We partner with sponsors and CROs to advance innovative therapies across a wide range of therapeutic areas.

Position Summary

The BD Operations & Feasibility Coordinator is a highly organized, detail-oriented professional responsible for supporting the operational backbone of MBRs business development function.

This individual will manage feasibility questionnaire submissions, maintain sponsor and CRO database profiles, support CRM accuracy, and coordinate inbound study opportunities. The ideal candidate thrives in a fast-paced clinical research environment, communicates professionally across teams, and can manage multiple priorities with precision and urgency.

This role reports directly to the Chief Commercial Officer (CCO) and collaborates closely with Business Development Directors, site operations leadership, and Principal Investigators.

Key Responsibilities

Feasibility Questionnaire Management

• Complete and submit feasibility questionnaires (FQs) for incoming study opportunities
• Ensure submissions accurately reflect site capabilities, therapeutic expertise, patient populations, and historical performance
• Maintain accurate CRM documentation for all feasibility activity, including submission status, sponsor/CRO contacts, timelines, and outcomes
• Coordinate with Principal Investigators, site staff, and leadership to gather protocol-specific feasibility information
• Track feasibility deadlines and proactively escalate time-sensitive requests
• Develop and maintain standardized response libraries to improve efficiency and consistency
• Review all submissions for completeness, quality, and alignment with current site capabilities before submission

Sponsor & CRO Database Management

• Maintain and update MBR profiles across sponsor, CRO, and investigator database platforms
• Ensure all capability profiles, equipment inventories, certifications, therapeutic expertise, and staff credentials remain current
• Update databases following operational changes such as new investigators, certifications, equipment, or therapeutic area expansion
• Conduct routine audits of external listings to identify and correct outdated information
• Research and coordinate enrollment in additional sponsor and CRO databases that enhance MBR visibility

Site Capability & Patient Data Management

• Maintain centralized records of site capabilities, infrastructure, certifications, and operational metrics
• Partner with site operations and recruitment teams to maintain current patient population and enrollment data by indication and therapeutic area
• Track historical study experience, enrollment outcomes, and phase experience across the network
• Compile site performance metrics for feasibility responses, sponsor presentations, and business development materials
• Support the development and maintenance of capability decks, one-pagers, and other commercial collateral

Business Development Support

• Manage intake and routing of inbound study leads from sponsor portals, BD email accounts, and other channels
• Ensure opportunities are properly logged, assigned, and actioned within defined timelines
• Conduct sponsor and CRO research to support outreach efforts, including pipeline analysis and key contact identification
• Monitor industry sources such as ClinicalTrials.gov, Citeline, SCRS alerts, and sponsor announcements for upcoming opportunities

Process Improvement & Reporting

• Identify opportunities to improve efficiency, quality, and consistency across BD operations workflows
• Develop and maintain SOPs, process documentation, and reference guides related to feasibility and BD operations
• Assist the CCO with monthly reporting and business development analytics for internal leadership and board reporting
• Perform additional duties as assigned

Required Qualifications

• 1+ years of experience in clinical research, preferably within a research site, site network, or CRO environment
• Working knowledge of clinical research operations, feasibility processes, and sponsor/CRO interactions
• Experience using CRM platforms; Salesforce experience strongly preferred
• Exceptional organizational skills with the ability to manage multiple deadlines simultaneously
• Strong written communication skills with high attention to detail and professionalism
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint

Preferred Qualifications

• Prior experience completing sponsor or CRO feasibility questionnaires
• Familiarity with investigator database platforms such as Citeline, Medidata, or SCRS Site Intelligence
• Experience with CTMS platforms such as Realtime, CRIO, Clinical Conductor, or similar systems
• Bachelors degree in Life Sciences, Health Administration, Business, or a related field
• Familiarity with ICH-GCP and FDA regulatory fundamentals
• Experience working within a multi-site clinical research organization or site network

Compensation & Benefits

Monroe Biomedical Research offers a competitive compensation package based on experience and qualifications, including:

• Medical, dental, and vision insurance
• Paid time off (PTO)
• 401(k) plan
• Remote work environment
• Opportunities for professional growth within a rapidly expanding organization

Specific compensation details will be discussed during the interview process.