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Remote Bdc Manager Jobs in Michigan (NOW HIRING)

Curbee

Dealer Success Manager

Detroit, MI · On-site +1

$90K - $115K/yr

S. (Mobile and Remote Service). With Curbee., it's simple: dealerships send the right van to the ... Work directly with Service Managers, BDC Managers, and GMs to align priorities and drive outcomes

Curbee

Senior Dealer Success Manager

Detroit, MI · On-site +1

$110K - $135K/yr

S. (Mobile and Remote Service). With Curbee., it's simple: dealerships send the right van to the ... Partner directly with Service Managers, BDC Managers, GMs, and leadership to influence behavior and ...

Snap-on Inc

Industrial Business Manager

Detroit, MI · Remote

May manage 8 to 20+ remote associates * Exceptional communication and team building * Successful record of increasing responsibility * Strong sales strategizing and Long Range Planning (LRP ...

Clarivate

Renewals Account Manager

Ann Arbor, MI · Remote

$63K - $79K/yr

We are looking for a US Remote based Renewal Account Manager to join our Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare. ...

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Remote Bdc Manager information

What is the difference between Remote Bdc Manager vs Remote Bdc Representative?

AspectRemote Bdc ManagerRemote Bdc Representative
ResponsibilitiesOversees BDC operations, manages team, develops strategiesHandles customer inquiries, schedules appointments, supports sales team
Required SkillsLeadership, CRM proficiency, industry knowledgeCustomer service, communication skills, CRM familiarity
Work EnvironmentSupervisory role, strategic planningCustomer interaction, administrative support
CertificationsSales or management certifications often preferredCustomer service or sales certifications beneficial

The main difference is that the Remote Bdc Manager focuses on overseeing the BDC team and strategy, while the Remote Bdc Representative primarily handles customer interactions and appointment setting. Both roles require CRM skills and industry knowledge, but the manager role involves leadership and planning responsibilities.

What are the key skills and qualifications needed to thrive as a Remote BDC Manager, and why are they important?

To thrive as a Remote BDC Manager, you need strong sales acumen, customer relationship management experience, and a background in automotive or dealership operations, often supported by relevant sales or management training. Familiarity with CRM platforms, lead management systems, and communication tools like email and phone software is essential. Exceptional organizational skills, self-motivation, and the ability to communicate persuasively set top performers apart in this remote role. These skills ensure effective lead conversion, strong team leadership, and high-quality customer interactions in a virtual environment.

How does a Remote BDC Manager effectively maintain team productivity and communication when working off-site?

As a Remote BDC Manager, maintaining productivity and communication involves leveraging digital tools such as CRM platforms, video conferencing, and instant messaging to monitor team performance and facilitate regular check-ins. Establishing clear expectations, consistent reporting structures, and scheduled virtual meetings helps keep the team aligned and motivated. Building trust and fostering an open communication culture are key to overcoming the challenges of remote management, ensuring that both individual and collective goals are met.

What is a Remote BDC Manager?

A Remote BDC (Business Development Center) Manager oversees the operations of a dealership's BDC team from a remote location. Their main responsibilities include managing staff who handle inbound and outbound calls, internet leads, and customer follow-ups to generate appointments and sales opportunities. They utilize various software and CRM systems to track performance and ensure high customer satisfaction. Remote BDC Managers play a key role in driving sales growth and ensuring efficient communication between the dealership and its customers.
What are popular job titles related to Remote Bdc Manager jobs in Michigan? For Remote Bdc Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Bdc Manager jobs in Michigan look for? The top searched job categories for Remote Bdc Manager jobs in Michigan are:
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Remote Bdc Manager jobs near you
BDC Representative - Remote Position Seeking West Coast Candidates

BDC Representative - Remote Position Seeking West Coast Candidates

Freedom Motors USA

Battle Creek, MI • Remote

$25/hr

Full-time

Posted 12 days ago

Job description

Who We Are:
Redefining mobility since 1987
Leading manufacturer and retailer of wheelchair-accessible vehicles
Nationwide, family-owned & operated, headquartered in Battle Creek, MI
What We Do:
At Freedom Motors, we dont just answer phones; we open doors to the world. We are the first point of contact for families seeking a life without limits by turning every conversation into a path toward independence, freedom, and accessibility. Drive Leads. Change Lives.
What You'll Do:
  • Drive the Conversation: Respond to inbound sales inquiries via phone, email, text messaging, and live chat with speed, professionalism, and empathy.
  • Build the Pipeline: Make 6580 outbound calls per day and send 100+ emails daily in a fast-paced Business Development Center environment to generate leads and uncover sales opportunities.
  • Sell the Experience: Provide a VIP-level customer experience by building trust, creating excitement, and selling the Freedom Motors experience while professionally overcoming objections.
  • Follow the Process: Confidently follow scripts, communication processes, and lead-handling procedures while maintaining a natural and engaging conversation style.
  • Be a Relationship Architect: Create and maintain long-lasting connections with guests through consistent, meaningful follow-up.
  • Qualify with Precision: Assess customer needs, budgets, and timelines to ensure they are matched with the right mobility solution.
  • Master the CRM: Maintain accurate records of all customer interactions and sales activity using CRM systems, text messaging platforms, and chat applications.
  • Collaborate for Success: Partner closely with our Mobility Consultants to provide a seamless transition from "just looking" to "driveway delivery."
  • Crush Your Goals: Consistently meet or exceed daily, weekly, and monthly metric goals to
    help more people get back on the road.
What You'll Need:
  • Schedule Flexibility: Must be available to work Eastern or Pacific Standard Time business hours (9:00 AM 6:00 PM), including rotating weekends with every other weekend off.
  • Experience: Previous automotive BDC experience is required.
  • Remote Work Environment: Must have a quiet, professional home office environment with reliable high-speed internet.
  • Communication Powerhouse: Exceptional verbal and written communication skills with the ability to build rapport quickly and professionally.
  • Objection Handling & Sales Skills: Ability to confidently overcome objections, sell the appointment and experience, and guide customers toward scheduling demonstrations.
  • Self-Motivated Hustle: Results-driven mindset with the initiative to manage time effectively in a fast-paced environment.
  • Tech Savvy: Strong computer skills and the ability to navigate CRM systems, text messaging applications, chat platforms, and multi-channel communication tools simultaneously.
  • Positive Energy: A professional, resilient, and positive attitude is a must. Empathy and optimism are essential when speaking with families facing mobility challenges.
What You'll Earn:
  • Guaranteed $25/hour training pay during the first 90 days.
  • After the training period, compensation transitions to hourly base pay plus performance-based incentives tied to qualified leads and sales production.
  • Strong earning potential for high-performing team members.
Who We Want:
  • Customer-Oriented Achievers: Individuals with a strong work ethic and customer-focused attitude who consistently add value.
  • Speed to Lead: Maintain quick response times and consistent follow-up communication.
  • Hard-Working Winners: Confident, competitive, and results-driven professionals who thrive in a fast-paced BDC environment.
  • Conversion Superstars: Maintain a high conversion rate from raw lead to scheduled video demonstration while delivering a VIP-level customer experience.

This job description is meant to provide an overview of the duties and responsibilities of this position. It is not intended to be an all-inclusive listing.

This is a remote position.