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Remote Azure Support Engineer Jobs (NOW HIRING)

Remote, US Key Responsibilities: Platform & Production Support * Monitor system health, performance ... Basic cloud knowledge (AWS, Azure, or GCP) * Scripting/automation skills Other Skills * Strong ...

Reading XML, HTML, CSS, * Azure DevOps or Jira Bonus Experience Experience supporting or ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

Reading XML, HTML, CSS, * Azure DevOps or Jira Bonus Experience Experience supporting or ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

Reading XML,HTML, CSS, * Azure DevOps or Jira Bonus Experience Experience supporting or ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

... remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ... Preferred Skills: · Experience with cloud computing platforms (e.g., AWS, Azure, GCP) · ...

Tomcat, Websphere, AWS, Azure) * Development methodologies (e.g. Agile, Waterfall) Responsibilities ... Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the ...

Support Engineer I

Rockford, IL · On-site +1

$65K - $75K/yr

Serve as the primary point of contact for customers via phone, email, chat, and remote support ... Familiarity with cloud platforms such as Microsoft Azure, AWS, or Google Cloud. * Basic SQL ...

Remote Support Engineer -XR/VL - req1697 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon ...

.Net Azure Developer

Tampa, FL · Remote

$56.25 - $69.75/hr

Job title: .Net Azure Developer Duration - 6 Months Location - FL remote Key Responsibilities ... support event‑driven and serverless workloads. * Configure and maintain Azure Function Apps ...

Azure Database Engineer (3832)

Saint Paul, MN · On-site +1

$55.75 - $69/hr

We empower and support our employees to contribute to achieving our corporate goals by interacting ... Remote or Hybrid (444 Lafayette Road N, Saint Paul, MN 55155) Employment Type: Full-Time Interview ...

Azure Database Engineer (3832)

Saint Paul, MN · On-site +1

$55.75 - $69/hr

We empower and support our employees to contribute to achieving our corporate goals by interacting ... Remote or Hybrid (444 Lafayette Road N, Saint Paul, MN 55155) Employment Type: Full-Time Interview ...

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Remote Azure Support Engineer information

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$16

$39

$68

How much do remote azure support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote azure support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Remote Azure Support Engineer vs Remote Cloud Support Engineer?

AspectRemote Azure Support EngineerRemote Cloud Support Engineer
CertificationsAzure Certifications (e.g., AZ-104, AZ-303)Cloud certifications (e.g., AWS, Azure, Google Cloud)
Work EnvironmentRemote, supporting Azure cloud servicesRemote, supporting multiple cloud platforms
Industry UsagePrimarily in organizations using Microsoft AzureIn organizations using various cloud providers
Job FocusAzure-specific support and troubleshootingSupport across multiple cloud environments

The Remote Azure Support Engineer specializes in supporting Microsoft Azure services, requiring Azure-specific certifications and knowledge. In contrast, the Remote Cloud Support Engineer offers support across various cloud platforms, including Azure, AWS, and Google Cloud. Both roles are remote and involve troubleshooting cloud issues, but the Azure Support Engineer focuses solely on Azure environments, making it ideal for organizations heavily invested in Microsoft cloud solutions.

What are some common challenges faced by Remote Azure Support Engineers and how can they be managed effectively?

Remote Azure Support Engineers often encounter challenges such as troubleshooting complex cloud environments without physical access to client infrastructure, managing multiple high-priority tickets simultaneously, and keeping up with frequent Azure updates. Effective communication skills and a structured approach to problem-solving are essential, as much of the support work involves collaborating with customers and internal teams through virtual channels. Staying current with Azure documentation and actively participating in knowledge-sharing within the team can help engineers resolve issues efficiently and stay ahead of technological changes.

What are the key skills and qualifications needed to thrive as a Remote Azure Support Engineer?

To thrive as a Remote Azure Support Engineer, you need a strong understanding of Microsoft Azure services, cloud computing concepts, and troubleshooting methodologies, typically backed by a degree in computer science or a related field. Familiarity with tools like Azure Portal, PowerShell, Azure CLI, and certifications such as Microsoft Certified: Azure Administrator Associate are highly valuable. Excellent problem-solving abilities, communication skills, and a customer-focused mindset help you resolve issues efficiently and provide high-quality support remotely. These skills and qualifications are vital to ensuring system reliability, resolving technical challenges quickly, and maintaining customer satisfaction in a dynamic cloud environment.

What is a Remote Azure Support Engineer?

A Remote Azure Support Engineer is an IT professional who provides technical assistance and troubleshooting for Microsoft Azure cloud services, working from a remote location. They help customers resolve issues related to Azure infrastructure, networking, security, and application deployment. These engineers typically communicate with clients via email, chat, or phone to diagnose and solve problems, implement solutions, and ensure optimal use of Azure services. In addition, they may provide guidance on best practices, monitor system performance, and escalate complex issues as needed.
More about Remote Azure Support Engineer jobs
What cities are hiring for Remote Azure Support Engineer jobs? Cities with the most Remote Azure Support Engineer job openings:
What are the most commonly searched types of Azure Support Engineer jobs? The most popular types of Azure Support Engineer jobs are:
What states have the most Remote Azure Support Engineer jobs? States with the most job openings for Remote Azure Support Engineer jobs include:
What job categories do people searching Remote Azure Support Engineer jobs look for? The top searched job categories for Remote Azure Support Engineer jobs are:
Infographic showing various Remote Azure Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.


Availity rating

8.1

Company rating: 8.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

112th of 242 rated software companies


Job description

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.
At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.
Provides Tier 1 and Tier 2 support for customers and internal teams while supporting a 24x7x365 production platform. Responsible for monitoring system health, troubleshooting issues, managing incidents, and ensuring reliable application performance. Acts as a key interface with customers and internal stakeholders.
Sponsorship, in any form, is not available for this position.
Location: Remote, US
Key Responsibilities:
Platform & Production Support
  • Monitor system health, performance, and alerts using enterprise tools (e.g., Splunk, Grafana, New Relic)
  • Support batch and real-time processing; troubleshoot failures and reprocess as needed
  • Investigate production issues and manage escalations
  • Validate processing results and ensure system stability
  • Perform FTP/file transfer support (including credential updates)
  • Participate in rotating on-call support

Customer & Technical Support
  • Provide Tier 1/2 support for customer issues and inquiries
  • Troubleshoot application and technical problems
  • Escalate complex issues appropriately
  • Ensure timely, professional communication with customers
  • Educate users and improve self-service capability

Documentation & Collaboration
  • Document incidents, resolutions, and processes
  • Maintain knowledge base and support procedures
  • Follow SLAs and operational standards
  • Collaborate across teams to resolve issues

Automation & Problem Solving
  • Automate manual tasks where possible
  • Perform root cause analysis
  • Handle multiple priorities in a fast-paced environment

Required Qualifications:
Experience & Education
  • Associate degree in Computer Science or related field OR equivalent experience
  • 2-5 years in application/production support (Tier 1/2)
  • Experience supporting high-availability systems

Technical Skills
  • SQL and database knowledge (Oracle, PostgreSQL, MongoDB, etc.)
  • Familiarity with Linux/Unix systems
  • Understanding of programming concepts (Java, JavaScript, etc.)
  • Experience with monitoring tools (Splunk, SolarWinds, New Relic)
  • File transfer (FTP) experience
  • Basic cloud knowledge (AWS, Azure, or GCP)
  • Scripting/automation skills

Other Skills
  • Strong troubleshooting and analytical ability
  • Ability to multitask and prioritize
  • Strong written and verbal communication
  • Proficiency in Microsoft Office

Preferred Qualifications:
  • Bachelor's degree in related field
  • Experience with Docker/Kubernetes
  • Experience with AWS tools (EC2, S3, IAM)
  • Familiarity with Grafana, Prometheus, Loki
  • Healthcare EDI knowledge (ANSI X12, HL7, C-CDA)
  • Programming experience

Work Conditions:
  • Remote or office-based
  • Standard hours with on-call rotation
  • Occasional weekend work
  • Up to 5% travel

Availity culture and benefits:
  • Availity is a certified "Great Place to Work", a "Best Workplaces for Technology Companies", a "Best Workplaces for Women" and a "Best Workplaces for Millennials"!
  • Culture is important to us and there are many ways for you to make your mark here!
  • We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. "AvaiLadies", "Beyond Black", "HOLA", "Availity Pride", "VetAvaility" a Young Professionals Group and "She Can Code IT" a group for women in tech are some of the groups you can get involved in.
  • Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
  • We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
  • We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
  • Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
  • Interested in furthering your education? We offer education reimbursement!
  • Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
  • Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:
After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.
Interview process:
  • Recruiter resume review
  • Manager resume review
  • Recruiter video interview
  • Manager video interview
  • Panel video interview

Video Camera Usage:
Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.
Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.
Disclaimers:
Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.
Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.
Click the links below to view Federal Employment Notices.
Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

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